Care navigator Work, Jobs in Chester (with Salaries)

GP Receptionist (Health Navigator)
Sunlight Group Practice —Wirral
- From £12.71 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Health & wellbeing programme
- Sick pay
Quick apply
2d
Student Support Navigator (Maternity Cover)
Glyndŵr University —St. Asaph
- £25,611 - £29,531 a year
- Part-time
- University
- Organisational skills
- Communication skills
11d
Family Advisors in South Locality
Cheshire East Council —Middlewich
- £25,583 - £25,989 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
23h
Receptionist
Hillfoot Health Centre —Liverpool
- £13.23 an hour
- Overtime
- Customer service
- English
- Patient care
Quick apply
2d

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Student Support Navigator (Maternity Cover)
Glyndŵr University —St. Asaph
You will be a key point of contact for students, helping them access appropriate support services, navigate university systems, and overcome barriers to success…
£25,611 - £29,531 a year
11d

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GP Receptionist (Health Navigator)

Sunlight Group Practice -
Wirral

Quick apply

Job details

Part-time
From £12.71 an hour
2 days ago

Benefits

Health & wellbeing programme
Company pension
Sick pay

Qualifications

Customer service
GCSE
English
Microsoft Office
Administrative experience
Organisational skills
Computer skills
Phone etiquette
Communication skills
Office experience

Full job description

We’re looking for an organised and motivated Health Navigator to join Sunlight Group Practice, working across our two busy sites in New Ferry and Bromborough.
The role involves managing patient access and appointment demand across multiple platforms (including PATCHS), supporting the clinical team, and helping ensure a smooth day-to-day flow of care. This is a varied, fast-paced position suited to someone who takes pride in providing excellent service and clear communication.

About the role

Sunlight Group Practice is recruiting for Health Navigators to join our dedicated administrative and patient services team, working across both of our sites.

This is an excellent opportunity for someone who is organised, enthusiastic and motivated, and who enjoys working in a dynamic, patient-focused environment. Our Health Navigators play a key role in helping us maintain our high standards of care and ensuring patients receive timely and efficient access to services.

The role is varied and fast-paced, ideal for someone who takes pride in delivering high-quality service and can adapt to changing priorities throughout the day.

Main duties include:

Managing appointment demand – over the phone, in person, and through online consultation platforms (including PATCHS) as part of the triage team
Face-to-face engagement with patients and healthcare professionals
Handling incoming calls from patients and other services
Providing a positive and professional patient experience
Assisting with patient queries and signposting to appropriate services
Promoting online consultation and digital access
Managing referrals and recall/target lists
Providing administrative support to the clinical team
Maintaining confidentiality and professionalism at all times
Liaising with secondary care, PCN teams, pharmacies and other service providers
Working within practice guidelines and policies

About you:
You will be professional, adaptable, and confident in dealing with the public and colleagues alike. Strong communication skills, accuracy, and the ability to work well under pressure are essential to this role.

Experience:
Knowledge of EMIS Web and Docman 10 would be an advantage, but not essential as full training will be provided.

Why join us:

Sunlight Group Practice provides high-quality primary care to over 17,000 patients across our two sites. You’ll be part of a team that values professionalism, development, and continuous improvement in how we deliver patient care.

Pay: From £12.71 per hour

Benefits:

Company pension
Health & wellbeing programme
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 3 years (required)

Language:

English (required)

Work Location: In person

Quick apply

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care navigator jobs in chester

GP Receptionist (Health Navigator)

Student Support Navigator (Maternity Cover)

Family Advisors in South Locality

Receptionist

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