Customer care coordinator Work, Jobs in Chesterton, Cam (with Salaries)

Disrepair Co-ordinator
Cross Keys Homes —Peterborough
- £30,989 - £32,620 a year
- Full-time
- Remote
- IT
- Communication skills
4d
Project Coordinator
Olympus Automation Limited —Peterborough
- Up to £38,000 a year
- Organisational skills
- Communication skills
Quick apply
Sales & Marketing Co-ordinator
Hobart UK —Peterborough
- £26,250 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Life insurance
Quick apply
11d
Sales Coordinator
Hobart UK —Peterborough
- £26,227.50 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
11d
Imagery Coordinator
Cox Automotive —Peterborough
- £28,704 a year
- Full-time
- Organisational skills
- Time management
- Employee discount
9d
Service & Maintenance Coordinator (Service Department Lead)
Blue Cube (Europe) Ltd —Bedford
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Free parking
Quick apply
Sales Coordinator – Window Center Stoke on Trent
Tradelink Direct —March
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software

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customer care coordinator jobs near chesterton, cam

Disrepair Co-ordinator

Cross Keys Homes -
Peterborough

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Job details

Full-time
£30,989 - £32,620 a year
4 days ago

Qualifications

IT
Communication skills

Full job description

Full Time – Monday - Friday 0900-1700 – Permanent

Remote/Peterborough

About the Role

We’re looking for a highly organised and proactive Disrepair Coordinator to join our team and make a real impact.

In this critical role, you’ll take ownership of disrepair cases from start to finish—ensuring they are handled efficiently, compliantly, and with a genuine commitment to delivering a positive customer experience. You’ll be at the heart of the action, bringing together internal teams, contractors, and legal partners to drive timely resolutions and uphold excellent housing standards.

If you thrive in a fast-paced environment, enjoy problem-solving, and take pride in delivering high-quality outcomes, this is a fantastic opportunity to play a key role in improving homes and lives.

Key Responsibilities

Manage a caseload of disrepair claims from initial notification through to resolution
Liaise with legal teams, surveyors, contractors, and tenants to coordinate timely repairs
Ensure all cases are handled in line with relevant legislation, policies, and timeframes
Monitor progress of works, ensuring deadlines and quality standards are met
Maintain accurate records, documentation, and audit trails
Prepare case summaries, reports, and updates for stakeholders
Support legal proceedings, including provision of documentation and evidence where required
Identify trends and contribute to service improvements to reduce future disrepair cases

About You

We’re looking for someone who is:

Highly organised with strong attention to detail
Experienced in housing, repairs, property services, or a similar environment
Confident managing multiple cases and working to strict deadlines
An effective communicator, able to liaise with a range of stakeholders
Comfortable working with legal processes and sensitive information
Proficient in IT systems and maintaining accurate records

Desirable Experience

Experience working in social housing, property management and/or disrepair.
Knowledge of disrepair processes, housing legislation, and compliance requirements
Experience working with contractors and managing repairs programmes

If you have the experience and drive to help us achieve our vision, we’d love to hear from you!

Please see attached job description for full details of the role.

We reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!

No agencies please.

A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion.

Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we’re committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we’ll continue to grow our business in today’s fast-paced operating environment.

There’s more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too.

You can find out more and the on the CKH website.

Members of the National Housing Federation, PlaceShapers, Homes for Cambridgeshire and Peterborough, the CBI and BuildEast.

Apply Now

Refine Your Search

customer care coordinator jobs in chesterton, cam

Disrepair Co-ordinator

Project Coordinator

Sales & Marketing Co-ordinator

Sales Coordinator

Imagery Coordinator

Service & Maintenance Coordinator (Service Department Lead)

Sales Coordinator – Window Center Stoke on Trent

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