If you're a highly organised administrator who enjoys taking ownership, solving problems and keeping things running smoothly behind the scenes, we'd love to hear from you.
We're looking for someone who is proactive, highly organised and able to work independently. You'll be confident prioritising your workload, taking ownership of tasks and using your initiative to solve problems. This role would suit someone who enjoys getting things done, responds quickly to changing priorities and understands the importance of confidentiality and attention to detail.
Reporting to the Head of People, you'll play a key role across the employee lifecycle, from recruitment coordination and onboarding to HR administration, IT/equipment setup and day-to-day office support. You'll be the go-to person for keeping processes running smoothly and ensuring new starters are set up for success.
We are more interested in finding the right person than matching a specific background, so we're open to considering candidates with strong administration experience from a variety of industries.
Duties and responsibilities:
You’ll support a wide range of People, IT, and office operations, including:
- Coordinating interviews, managing job adverts and supporting candidate outreach.
- Supporting the onboarding process by collecting new starter documentation, completing pre-employment checks and preparing IT equipment.
- Conducting and monitoring compliance checks, including Right to Work, DBS and licence verification where required.
- Maintaining accurate employee records across HR systems and ensuring documentation is uploaded and stored correctly.
- Managing HR administration, including issuing probation confirmation letters, uploading documents for electronic signature and supporting employee lifecycle processes.
- Monitoring probation review deadlines and proactively chasing managers for completed probation documentation.
- Supporting the administration of HR platforms and business systems, including setting up new starters and maintaining employee information.
- Handling confidential employee information in line with GDPR and company policies.
- Posting employer-branding content and helping to keep talent pools engaged.
- Setting up laptops, responding to basic IT queries and ordering equipment.
- Supporting internal communications, newsletters, events and general office administration.
- Managing office supplies, stationery, post and home-office equipment shipments.
Working hours and location:
- Between 25-30 hours per week, depending on the successful candidate's experience and preferred working pattern.
- We are open to discussing working patterns to suit the right candidate.
Office location: Stuart House, Peterborough (PE1 5DD), with some home working available.
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What we're looking for:
- Previous administration experience (HR administration experience desirable but not essential)
- Excellent attention to detail and organisational skills
- Ability to work independently and manage competing priorities
- Strong written and verbal communication skills
- Professional and discreet when handling confidential information
- Good working knowledge of Microsoft Office, particularly Outlook and Excel
- Experience maintaining accurate records and documentation
- CIPD qualification or studying towards CIPD (desirable)
- This role requires someone who is comfortable working with minimal supervision, takes ownership of their workload and can be trusted to manage tasks through to completion.
Benefits:
- Salary: Competitive and dependent on experience and contracted hours.
- Holiday Allowance: 25 days of holiday per year plus English bank and public holidays, with an additional day of celebrate your Birthday (pro-rated for part-time hours).
- Pension Scheme: Employer pension contribution matched at 4%.
- Employee Assistance Programme (EAP): Free, confidential support available for personal and professional challenges.
- Corporate Social Responsibility (CSR) Programme: "DO RIGHT WITH INSITE" provides up to 2 paid days off per year for volunteering with company-led initiatives. Additional information can be viewed here
- Social Events: Regular company social events, including an annual Summer Party and Winter Party.
- This benefits package offers a vibrant and supportive work environment, with opportunities for professional growth, work-life balance, and community engagement.
About Insite
Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes.
We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating. With just over 100 current employees, we are small but mighty, delivering more by working together.
At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.
Our Values:
Community
Innovation
Excellence
Sustainability
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