Residential manager Work, Jobs in Chesterton, Cam (with Salaries)

Customer Experience Manager
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- IT
- Leadership
Quick apply
Residential Home Manager - Elderly
FIND. —Peterborough
- £65,000 a year
- Full-time
- Management
- Nursing home
Quick apply
Residential Care Home Manager
Shaw Healthcare —Oundle
- £47,500 a year
- Full-time
- Communication skills
- Annual leave
- Referral programme
Quick apply
13d
Regional Support Manager ( Care Homes )
FIND. —Peterborough
- £70,000 - £75,000 a year
- Full-time
- Management
- Nursing home
- Geriatrics
Quick apply
12d
Estate Agent
The Property Experts —Kettering
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Centre Manager
British Summer School —Oakham
- £1,048.11 - £1,174.62 a week
- Weekend availability
- Leadership
- School
- Annual leave
Human Resource Generalist
Urban Cleaning Peterborough —Peterborough
- £28,000 - £32,000 a year
- Full-time
- Microsoft Office
- Recruiting
- Organisational skills
Quick apply
13d
Residential Property Manager
Vira Lettings Ltd —Peterborough
- £15 - £20 an hour
- Temporary
- Hybrid work
- Microsoft Excel
- Customer service
- English
- Free parking
- Flexitime
Quick apply
5d
Welfare Manager
British Summer School —Oakham
- £780.42 a week
- Weekend availability
- Leadership
- School
- Annual leave
Registered Manager
First Step Residential Ltd —Huntingdon
- £55,000 - £80,000 a year
- Full-time
- Hybrid work
- Childcare
- Team management
- Case management
- Free parking
Quick apply
14d
Senior Lettings Manager - UK
Dwelly —Peterborough
- Management
- Sales
- Leadership
Administrator
British Summer School —Oakham
- £691.19 - £774.62 a week
- Weekend availability
- School
- Annual leave
Property Manager
Savills —Peterborough
- Full-time
- Annual leave
Repairs Executive
Hometree (Cover) - Customer Operations —Peterborough
- £26,000 a year
- Weekend availability
- Maintenance
- In-person
- Employee discount
Quick apply
People (HR) Administrator
Insite Energy —Peterborough
- Part-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Recruiting
- Employee assistance programme
Quick apply
6d
Clinical Deputy Manager
Hamberley Care Homes —Brampton
- Up to £60,000 a year
- Full-time
- Management
- Hotel
- Communication skills
- Free parking
- Annual leave
Senior Lettings Negotiator
Symonds & Greenaway —Peterborough
- Weekend availability
- Customer service
- Communication skills
- Annual leave
Quick apply
Health and Social Care Trainer
Glenholme Specialist Healthcare —Peterborough
- £31,000 - £35,000 a year
- Full-time
- Remote
- Management
- BLS Certification
- Presentation skills
- Employee assistance programme
- Life insurance
Quick apply
Site Manager
Mg construction services ltd —March
- £250 - £350 a day
- Full-time
- Management
- Schematics
- Organisational skills
- Free parking
Quick apply
11d
Residential Care Worker
Silver Birch Care Holdings —Yaxley
- £27,497 a year
- Weekend availability
- Childcare
- Experience working with children
- Driving
- Employee assistance programme
- Referral programme

I want to receive the latest job alerts for residential manager in chesterton, cam

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

residential manager jobs near chesterton, cam

Customer Experience Manager

Microbyte Solutions Ltd -
Peterborough

Quick apply

Job details

Full-time
£30,000 - £40,000 a year

Qualifications

IT
Leadership

Full job description

Microbyte is looking for someone who genuinely loves making people feel looked after. Someone who sees a frustrated customer not as a problem to manage, but as an opportunity to turn things around. Someone who believes great service is never an accident, and who takes pride in every interaction that goes out under the Microbyte name.

As we have grown, we have made a deliberate decision to give the customer experience the dedicated ownership it deserves. We are looking for someone to take that on end to end. From the moment a new user joins one of our clients, to the way daily queries are handled, to how our clients feel about Microbyte when things do not go to plan.

Are you the kind of person who finds genuine satisfaction in making someone's day better?
Do you have the optimism and professionalism to maintain high standards even when things get busy?
Have you been looking for a role where the customer is genuinely at the centre of everything you do?

This role sits at the heart of how Microbyte is experienced by the people we serve. You will own our onboarding process, keep a close eye on how the service desk is performing from a client perspective, and make sure the customer is never an afterthought inside this business.

At Microbyte, we pride ourselves on providing cutting-edge technologies with a fast-paced team of forward thinkers. If you see yourself being involved in an ever-growing MSP with friendly, collaborative offices in the UK, UAE and US, then this could be the role you are looking for.

Duties and Responsibilities

Human Centred Onboarding

Lead the Human Centred Onboarding process as the primary point of contact for new employees joining our clients

Maintain oversight of the onboarding schedule, coordinating alongside hardware delivery across residential, head office and remote locations
Keep clients informed on progress and request clarification where needed
Support introductory meetings with prospective clients where invited, and share marketing material with new and existing clients

Customer Satisfaction and Advocacy

Own customer satisfaction across the business, treating it as a genuine reflection of how well we are looking after the people who depend on us
Act as the first point of contact for negative feedback, addressing concerns personally until the client feels fully resolved
Build trusted relationships with key client contacts, and ensure the voice of the customer is heard inside the business

Backlog Management and Service Improvement

Identify patterns, delays and recurring issues before they develop into complaints
Work with engineers and leadership to drive permanent corrective action on repeat problems
Provide clear, honest reporting on service performance and customer sentiment to the leadership team

Required Experience / Skills

A genuinely optimistic outlook and an instinctive commitment to excellent customer experience
Proven experience in a customer experience, client services, or client-facing operations role
A confident, warm and professional communicator at all levels
Highly organised, composed under pressure, and solution-focused when things get difficult
Experience in an MSP or IT services environment is a strong advantage

Location and Salary

Full time, office-based at our Peterborough Head Office, close to the A1 and one hour north of London by train. £30,000 to £40,000 dependent on experience.

Quick apply

Refine Your Search

residential manager jobs in chesterton, cam

Customer Experience Manager

Residential Home Manager - Elderly

Residential Care Home Manager

Regional Support Manager ( Care Homes )

Estate Agent

Centre Manager

Human Resource Generalist

Residential Property Manager

Welfare Manager

Registered Manager

Senior Lettings Manager - UK

Administrator

Property Manager

Repairs Executive

People (HR) Administrator

Clinical Deputy Manager

Senior Lettings Negotiator

Health and Social Care Trainer

Site Manager

Residential Care Worker

I want to receive the latest job alerts for residential manager in chesterton, cam

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected