Line support Work, Jobs in Chesterton, Oxf (with Salaries)

Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Customer Relations Specialist
Valda Energy —Bicester
- Up to £26,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
Senior Administration Officer - Pre-Release Team (South Central)
HM Prison & Probation Service —Bicester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
Records & Archive Officer
Thames Valley Police —Bicester
- £36,474 a year
- Full-time
- Management
- Annual leave
- Employee discount
13d
Retail Customer Service Assistant
BP Retail —Bicester
- Serving
- Café
- Annual leave
- Employee assistance programme
12d
Stock Associate-Offsite Location
Under Armour —Launton
- £12.75 - £15.43 an hour
- 12 hour shift
- English
- Communication skills
- Employee discount
Retail Sales Associate (Part-Time) - Bicester Village
RIXO —Bicester
- Every weekend
- Customer service
- Communication skills
- Annual leave
- Employee discount
Facilities Assistant
Atlas Workplace Services —Oxford
- £27,085 - £28,500 a year
- Monday to Friday
- Customer service
- Communication skills
Quick apply
Warehouse Operative Afternoon Evening Shift
Fresh Direct —Bicester
- £14.73 an hour
- Full-time
- Customer service
- Maths
- Employee discount
Ramp Services Handler-RAF Brize Norton
Serco Plc —Carterton
- Full-time
- Communication skills
- Employee assistance programme
11d
Quality Controller
Absolute Taste —Bicester
- £28,000 a year
- Full-time
- Continuous improvement
- Team management
- Quality control
Quick apply
Data and Reporting Analyst (Secondment/Fixed Term Contract - Part Time)
Thames Valley Police —Kidlington
- £47,688 a year
- Part-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
3d
Operator - Team 1
Barry Callebaut —Banbury
- Computer literacy
- Maths
- Continuous improvement
12d
Accounts Payable Assistant
Safenames Ltd —Milton Keynes
- £25,420 - £32,000 a year
- Full-time
- Hybrid work
- Data entry
- IT
- Communication skills
- Free parking
- Life insurance
Quick apply
9d
Family Hub Receptionist and Support Assistant
OXFORDSHIRE COUNTY COUNCIL —Oxford
- £27,710 - £30,024 a year
- Part-time
- Microsoft Office
- Organisational skills
- Front desk
- Annual leave
- Employee discount
2d
Sales Associate
TUMI —Bicester
- Part-time
- Microsoft Word
- Sales
- Computer literacy
Sales Advisor
Samsonite —Bicester
- Part-time
- Customer service
- Merchandising
- Cash handling
Team Member
NEXT —Oxford
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
5d
Residential Support Worker - Full/Part Time / Bank
Aspire Childrens Care —Milton Keynes
- From £14.75 an hour
- Part-time
- Medication administration
- Computer literacy
- Experience working with children
- Store discount
- Paid training
Quick apply
Team Member (Admin)
NEXT —Oxford
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Cash handling
- Employee discount
9d

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line support jobs near chesterton, oxf

Helpdesk Agent (Full Time Office Working inc weekends)

Ostara Systems -
Milton Keynes

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

An excellent opportunity has arisen for a Contact Centre Advisor to join a leading company within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customers journey using their excellent customer service skills to identify the customers requirements at their point of initial contact. Our advisors are pivotal in making it the best and easiest customer experience, exhibiting the company values at all times.

As an advisor you will work in an engaging environment supported by leaders who have your personal development at heart helping you become the best version of yourself, they work hard however in return we also strive to acknowledge and recognise their teams for going over and above in their day to day duties.

The ideal candidate must be able to deliver support via the telephone in the following key areas:

Support to Maintenance Contractors and Customers using a proprietary software system

The successful candidate will also be able to:

Deal with customer calls, managing their expectations and resolving any issues they report ensuring a right first-time resolution
Manage their own work flow and administrative tasks in line with client SLAs
Maintain up to date records in the proprietary software system, enabling accurate management information to be available for reporting and accounting purposes.
Communicate both internally and externally with emphasis on a pro-active service delivery
To take ownership and responsibility for all enquiries presented to the Contact Centre, identifying customers needs and using appropriate questioning and listening skills to identify and offer appropriate solutions.
Ensure a seamless customer journey by providing accurate information and guidance to all customers and liaising with relevant departments.
To actively promote and act as an Ambassador for the services which our clients represent.
To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to at all times.
To establish, develop and maintain great working relationships with all work colleagues to ensure a one team approach to the delivery of the performance standards and business objectives for the Contact Centre.
Be an active contributor and work collaboratively with key departments by providing insight and ideas on improving our Customer experience.
Take proactive steps to positively impact Contact Centre targets & measures.
With drive and passion, you will strive to meet department standards on a day to day basis with your customer always in mind.
To ensure a clear knowledge and understanding of team objectives and priorities

Key Experience, Knowledge & Skills:

Knowledge of office applications including Word and Excel
Strong verbal and written communication skills within a professional environment
2 years or more experience working in a customer service environment
Effective in ensuring the customer is at the forefront of all we do
Demonstrate a strong commitment to customer service in all activities
Demonstrate a desire to learn and succeed in a service environment
Excellent problem-solving skills
Excellent communication & Influencing skills

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 10 days, please assume you have been unsuccessful on this occasion.

Benefits

The role offers a comprehensive benefits package, including pension, healthcare and death in service following successful completion of a probation period.

Apply Now

Refine Your Search

line support jobs in chesterton, oxf

Helpdesk Agent (Full Time Office Working inc weekends)

Customer Relations Specialist

Senior Administration Officer - Pre-Release Team (South Central)

Records & Archive Officer

Retail Customer Service Assistant

Stock Associate-Offsite Location

Retail Sales Associate (Part-Time) - Bicester Village

Facilities Assistant

Warehouse Operative Afternoon Evening Shift

Ramp Services Handler-RAF Brize Norton

Quality Controller

Data and Reporting Analyst (Secondment/Fixed Term Contract - Part Time)

Operator - Team 1

Accounts Payable Assistant

Family Hub Receptionist and Support Assistant

Sales Associate

Sales Advisor

Team Member

Residential Support Worker - Full/Part Time / Bank

Team Member (Admin)

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