Handler Work, Jobs in Chevington, Sfk (with Salaries)

Complaints Handler
AXA —Haverhill
- Up to £26,299 a year
- Analysis skills
- Financial services
- Communication skills
2d
Motor Fleet Claims Handler
Knowles Fleet —Colchester
- From £30,137.27 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
6d
Complaints Handler
AXA UK —Haverhill
- Up to £26,299 a year
- Full-time
- Analysis skills
- Financial services
- Communication skills
- Annual leave
2d
Backshift Handlers - 16:00-21:00
FedEx EU —Thetford
- £13.29 an hour
- Part-time
- Employee assistance programme
14d
Executive Assistant
Abselion —Cambridge
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
Food Service Worker
U.S. Air Forces, Europe —Lakenheath
- £17.78 an hour
- Weekend availability
- Serving
- Travel
- In-person
13d
Sommelier
Fred. Olsen —Ipswich
- £3,888 a month
- Full-time
- Hotel
- Restaurant
Recovery Claims Handler
MPL Claims Management —Colchester
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
Quick apply
Account Handler
Jensten Group —Cambridge
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
1d
Mechanical Technician
PRETORIA ENERGY COMPANY LTD —Cambridge
- £35,000 - £45,000 a year
- 12 hour shift
- Maintenance
- Driving
- Welding
- Free parking
- Annual leave
Quick apply
9d
Senior Manager, Market Access Specialty Care
Sobi —Cambridge
- Full-time
- Remote
- Doctoral degree
- English
- Master's degree
Quick apply
Commercial Account Executive
Jensten Group —Colchester
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
21h
Corporate Account Manager
Gallagher —Ipswich
- Hospitality
- Microsoft Office
- Analysis skills
- Employee stock purchase plan
- Life insurance

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Complaints Handler

AXA -
Haverhill

Apply Now

Job details

Permanent
Up to £26,299 a year
2 days ago

Qualifications

Analysis skills
Financial services
Communication skills

Full job description

Job Description:

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive.

Job overview:

We’re excited to offer a full-time, permanent role at AXA Commercial as a Complaints Handler in our Complaints Resolution team in Haverhill. This is your chance to be a key part of a supportive and collaborative environment, helping our customers over the phone by handling their complaints with empathy and ensuring a fair resolution. Building sounds relationships is essential to our success and customer satisfaction. We pride ourselves on being one big team, and we value team players who work well together. If you have experience in complaints handling, an eye for detail, and a passion for fairness, we’d love to hear from you!

Key responsibilities:

Deliver excellent customer service by conducting thorough investigations and achieving fair, reasonable outcomes.
Record, investigate and resolve customer complaints in line with FCA timescales and KPI’s.
Respond to customers with thorough and high-quality communication, accurately identifying the root cause of issues, implementing appropriate operational solutions, and ensuring all interactions are timely, compliant with regulations, and focused on delivering the best possible outcome.
Use your initiative and available resources to find the best solution for the customer.
Communicate clearly and professionally over the phone, ensuring all letters to complainants are of high quality and are line with best practise guidelines.
Escalate issues to relevant Commercial Insurance teams to understand the complaint and resolve it efficiently.

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events.

Working hours & shift pattern:

You’ll work full time, 35 hours per week, Monday to Friday, 9am to 5pm.

We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply.

Your skills & experience:

Experience in a customer facing role.
Proven complaints handling experience is essential, preferably within the insurance or financial services sectors, with claims complaints experience being an added advantage.
Knowledge of how to support customers with vulnerability characteristics during the complaint process.
Skilled at influencing people and situations to achieve the best outcomes.
Sound business acumen and advanced analytical skills.
Able to manage change effectively in different situations.
Excellent communication skills, both written and verbal.
Sound planning and prioritisation skills to meet deadlines.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.

How to apply:

To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [email protected].

We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.

#LI-Hybrid

Salary: Up to £26,299

Apply Now

Refine Your Search

handler jobs in chevington, sfk

Complaints Handler

Motor Fleet Claims Handler

Complaints Handler

Backshift Handlers - 16:00-21:00

Executive Assistant

Food Service Worker

Sommelier

Recovery Claims Handler

Account Handler

Mechanical Technician

Senior Manager, Market Access Specialty Care

Commercial Account Executive

Corporate Account Manager

I want to receive the latest job alerts for handler in chevington, sfk

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