Client services occupations Work, Jobs in Chieveley, Brk (with Salaries)

Customer Support Advisor
Twofold Limited —Reading
- Up to £25,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
7d
Administrator and client facing role
Watch Doctors —Thame
- £24,500 - £25,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Junior Service Delivery Manager
Ericsson —Newbury
- Computer Science
- Engineering
- English
Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
Client Service Advisor
Tmgroup —Swindon
- £24,788 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
4d
Service Desk Administrator / Coordinator
Zetes Ltd —Twyford
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Salesforce
- Analysis skills
- Free parking
Quick apply
14d
Business Support Administator
Corpay —Swindon
- Full-time
- Customer service
- Salesforce
- Microsoft Office
- Life insurance
14d
Client Relationship Advisor
NHSProfessionals —Reading
- £26,500 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Finance Onboarding Coordinator
Farol Ltd. —Thame
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
3d
Audi Corporate Account Executive
Sytner Audi Reading —Reading
- Full-time
- Hybrid work
- Employee discount
Client Operations Specialist (Internal Account Manager)
AHEAD —Reading
- £35,000 - £55,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
3d
Client Administrator UK (On Call, Full-Time)
Telemedicine Clinic —Reading
- Weekend availability
- Microsoft Excel
- English
- IT
Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
14d
Customer Service Advisor
Bio-Techne —Abingdon
- £19,600 - £32,350 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Employee stock purchase plan
International Account Manager
Journey Alerts —Oxford
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- Communication skills
Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Business development
- Communication skills
- Employee assistance programme
Quick apply
12d
Customer Account Support Specialist
Dexcom —Bracknell
- Full-time
- Remote
- Microsoft Excel
- Sales
- Travel
13d
Customer Service Advisor
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
3d
Digital Engagement Consultant
Oxford University Press —Oxford
- £30,000 a year
- Full-time
- Hybrid work
- Sales
- Public speaking
- Presentation skills
- Employee discount
3d
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI

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Customer Support Advisor

Twofold Limited
Reading

Quick apply

Job details

Full-time
Up to £25,000 a year
7 days ago

Benefits

Company pension
On-site parking

Qualifications

Driving Licence
Customer service
Salesforce
Xero
Numeracy
Driving

Full job description

JOB TITLE: Customer Service Advisor

DEPARTMENT: Head Office

IMMEDIATE SUPERIOR: Director of Business Administration

Job Overview

This role is to provide exceptional customer service to both existing and potential customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to end.

There is a strong requirement to assist and support the Managers in their strategic objectives and daily tasks.

Responsibilities

Provide 1st line customer service by logging and tracking faults on our salesforce from instigation through to resolution.
Co-ordinate engineer diaries effectively and efficiently.
Manage customer communications to arrange engineer breakdown and maintenance visits together with machine installations and collections.
Manage and process customer supplies, parts and consumable orders using Xero to create sales orders and delivery notes.
Generate quotes and correspondence for supplies and maintenance contracts to current and prospective customers.
Liaise and correspond with third party dealers and contract owners.
Update salesforce as required to support engineers and customers.
Manage customer queries, issues, and problems effectively and efficiently.
Assist with licensing and decommission of franking machines.
Assist with contract cancellation negotiations as required.
Shipping parts and supplies to customers and engineers.
Assisting in warehouse with shipping machines and admin tasks.
Regularly update & maintain spreadsheets as required.
General Salesforce administration, including updating customer address, contact and phone number details.
Ordering and maintaining stock levels of engineer parts.
Assist with logging and distributing all incoming sales enquiries and leads.
Assist as required with processing sales orders.
Arrange hotels and flights for engineers as required.
Handle one off tasks and projects that may arise.
Adhere to KPI's.

Skills

Essential

Must be pro-active and show ability to resolve issues and find solutions.
Good administration, numeracy, and literary skills with a keen eye for detail.
Experience of working within a customer service role.
Ability to follow policies and procedures.
Effective communication both oral and written.
Good understanding of UK geography and distribution of major towns and cities.
Full PC literacy on Microsoft software packages.
Experience working in an office.
Must have a can-do attitude and be able to work as part of a team.
Live in Reading.

Preferable

Salesforce and Xero experience preferable.
Driving license preferable.

Salary dependent on experience.

Pay: Up to £25,000.00 per year

Benefits:

Company pension
On-site parking

Application question(s):

Are you based in Reading?

Experience:

Office: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in chieveley, brk

Customer Support Advisor

Administrator and client facing role

Junior Service Delivery Manager

Senior Customer Success Manager

Client Service Advisor

Service Desk Administrator / Coordinator

Business Support Administator

Client Relationship Advisor

Finance Onboarding Coordinator

Audi Corporate Account Executive

Client Operations Specialist (Internal Account Manager)

Client Administrator UK (On Call, Full-Time)

Customer Service Advisor 4-6 month FTC

Customer Service Advisor

International Account Manager

Customer Success Manager

Customer Account Support Specialist

Customer Service Advisor

Digital Engagement Consultant

Senior Customer Success Manager

I want to receive the latest job alerts for client services occupations in chieveley, brk

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