Member services representative Work, Jobs in Chilcompton, Som (with Salaries)

Switchboard Operator
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £25,272 a year
- Full-time
3d
Casual Venues Duty Supervisor
Melksham Town Council —Melksham
- £14.45 an hour
- Weekend availability
- Bar
- Supervising experience
- First Aid Certification
- Flexible schedule
Quick apply
5d
Transfers Administrator
Hartley Pensions —Bristol
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- In-person
- Communication skills
Quick apply
12d
Sales Representative - Bristol
Butternut Box —Bath
- From £45,000 a year
- Day shift
- Annual leave
- Employee discount
Quick apply
Acoustic Consultant
Capgemini —Bristol
Acoustic Consultant
Capgemini Sogeti —Bristol
Sales - Sales Advisor - UK
New Look —Patchway
- Part-time
- Customer service
Amenities Assistant
Melksham Town Council —Melksham
- £26,403 - £28,598 a year
- Weekend availability
- Computer literacy
- Computer skills
- Power tools
- Annual leave
- Sick pay
Quick apply
1d
Casual Amenities Assistant
Melksham Town Council —Melksham
- £13.45 an hour
- Part-time
- Computer literacy
- Computer skills
- Power tools
- Flexible schedule
Quick apply
1d
Land Entry Officer (Smart Waters)
Wessex Water —Bath
- Negotiation
Caseworker
Reeds Solicitors LLP —Bristol
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- English
- Health & wellbeing programme
- Work from home
Quick apply
5d
Customer Service Representative
Cencora —Castle Cary
- Full-time
- Writing skills
- Analysis skills
- Mentoring
Client Services Representative Receptionist
AmicusLaw Southwest LLP —Bridgwater
- £14,100 a year
- Part-time
- Travel
- Front desk
- Cleaning
Quick apply
13d
Counselling and Wellbeing Groups Lead
Wiltshire Mind —Trowbridge
- £18 an hour
- Part-time
- Research
- Continuous improvement
- Recruiting
- Sick pay
Quick apply
8d
Stock Controller (Onsite Representative)
Incora —Bristol
- From £27,000 a year
- Full-time
- Customer service
- In-person
- Time management
Quick apply
Geotechical & Environmental Specialist
Capgemini Sogeti —Bristol
Customer Experience Lead
MillerKnoll —Melksham
- Overtime
- Bachelor's degree
- Continuous improvement
- Team management
10d
Planning, Permitting & Costing Lead
Capgemini Sogeti —Bristol
Non Conformance Coordinator
Capgemini Sogeti —Bristol
- Hybrid work
- In-person
- Leadership
- Communication skills
Customer Service Representative
Copart —Bristol
- £29,436 a year
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
- Life insurance
Quick apply
10d

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member services representative jobs near chilcompton, som

Switchboard Operator

Royal United Hospitals Bath NHS Foundation Trust -
Bath

Apply Now

Job details

Full-time
£25,272 a year
3 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Complaint handling
Customer interaction

Full job description

As a Switchboard Operator, you will work as part of a dedicated team delivering a 24/7 switchboard service for the Royal United Hospitals Bath NHS Foundation Trust and the wider community.

Key Responsibilities

Provide accurate information and guidance to both internal and external customers, in line with established procedures and Trust policies.

Handle a wide range of enquiries with professionalism, discretion, and efficiency.

Respond appropriately to complex and sensitive situations, demonstrating sound judgement and initiative.

Communicate effectively with a diverse range of individuals, including anxious patients, those with mental health needs, and individuals facing language or accessibility barriers.

Manage enquiries from media representatives and respond to complaints with empathy, ensuring a calm, supportive, and customer-focused approach at all times.

1. To ensure that members of the public and other members contacting the Trust via the Switchboard are treated with courtesy, dignity and respect.
2. To ensure accurate routing of incoming and outgoing telephone traffic.
3. To ensure those clients making general enquiries regarding services provided on the Trust's
site are given appropriate, timely and accurate information in accordance with operating
procedures.
4. To ensure the accurate transfer of messages over the site Bleep/paging system or other
communication systems as required.
5. To ensure prescribed emergency procedures are followed in the event of: -
a) fire,
b) cardiac arrest
c) Paed Arrest
d) Neonatal Emergency
e) Major incident
f) Trauma
g) Helicopter
h) Paed Trauma
i) Bomb Threat
j) Cat 1 C-section
k) Security
l) Chemical incident
m) Lift rescue
n) Pharmacy
o) Obstetric
p) Anaesthetic
q) Major Haemorrhage
r) Fast positive stroke alert

We are proud to be part of BSW Hospitals Group - a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person‑centred care we’re proud of.

We’re committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.

We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing – and yes, we even have a pool!

Discover what it’s like to live and work in Bath , explore our RUH staff benefits , and learn how we’re building healthcare for the future through the Dyson Cancer Centre and our commitment to research .

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Apply Now

Refine Your Search

member services representative jobs in chilcompton, som

Switchboard Operator

Casual Venues Duty Supervisor

Transfers Administrator

Sales Representative - Bristol

Acoustic Consultant

Acoustic Consultant

Sales - Sales Advisor - UK

Amenities Assistant

Casual Amenities Assistant

Land Entry Officer (Smart Waters)

Caseworker

Customer Service Representative

Client Services Representative Receptionist

Counselling and Wellbeing Groups Lead

Stock Controller (Onsite Representative)

Geotechical & Environmental Specialist

Customer Experience Lead

Planning, Permitting & Costing Lead

Non Conformance Coordinator

Customer Service Representative

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