Product specialist Work, Jobs in Chineham, Ham (with Salaries)

Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
CAD Designer
RW Armstrong Group —Basingstoke
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Employee assistance programme
- Employee discount
Quick apply
8d
People Operations Generalist
Biosynth —Compton
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
7h
Quality Inspector
OXEO —Stockbridge
- £30,000 - £38,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Welding
Quick apply
3d
Senior Product Manager
Beyond Sports —Basingstoke
- £61,860 - £83,190 a year
- Full-time
- Hybrid work
- Product management
- Agile
- Communication skills
Three Mobile Transformation Product Specialist
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Employee discount
Quick apply
7d
Senior QA Product Specialist – 15 Months FTC
Kyowa Kirin International —Marlow
- £44,417 - £89,506 a year
- Travel
- Communication skills
Quick apply
12d
Arrears & Collections Associate
Castle Trust Bank —Basingstoke
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Customer Service Manager
Unum Group —Basingstoke
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Annual leave
4d
Project Manager
Mysoft —Fleet
- Full-time
- Hybrid work
- PMP
- ERP systems
- Project management
- Free parking
- Employee assistance programme
Quick apply
Trainee Quantity Surveyor
Collard Group Ltd —Eversley
- From £25,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Life insurance
- Referral programme
Quick apply
6d
Product Training Specialist
Benjamin Moore & Co —Slough
- Weekend availability
- Remote
- Microsoft Powerpoint
- Up to 50% travel
- Sales
Production Manager
TechPoint —Basingstoke
- £40,000 - £50,000 a year
- Assembly
- Leadership
- Communication skills
- Free parking
- Life insurance
Quick apply
Quality Control Engineer
Andover Trailers Ltd —Andover
- £33,000 - £35,000 a year
- Overtime
- Engineering
- Quality control
- Travel
- Free parking
- Sick pay
Quick apply
11d
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Junior Category Specialist Executive
Avia Technique Limited —Wokingham
- £23,000 - £27,500 a year
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
Quick apply
4d
Business Title Engineer II, Manufacturing Engineering
Thermo Fisher Scientific —Basingstoke
- Full-time
- Maintenance
- Communication skills
Property Care Operative
New Homes Flooring South Ltd —Reading
- £7,800 - £15,600 a year
- Part-time
- Customer service
- Organisational skills
- In-person
- Free parking
Quick apply
7d
Business Development Executive
Mysoft —Fleet
- Full-time
- Hybrid work
- CRM software
- Sales
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
Estimator (Full Time)
Ashton Bespoke Joinery Limited —South Harting
- £38,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Free parking
- Annual leave
Quick apply
8d

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Contact Centre Associate

Castle Trust Bank -
Basingstoke

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Financial services
Communication skills

Full job description

Contact Centre Associate

“Deliver exceptional service. Make a real difference to customers every day.”

At Castle Trust Bank, we pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

This role is based in Basingstoke on site 5 days a week Monday to Friday 09.00 to 17.30

The role and what you’ll deliver:

We have an exciting opportunity for a Contact Centre Associate to join our growing team in Basingstoke.

In this role, you will be at the heart of our customer experience—supporting customers across our Savings and Omni Capital Retail Finance divisions.

You’ll handle a wide variety of customer queries via phone, email and online messaging, ensuring every interaction reflects our commitment to exceptional service.

Specifically, you will:

Deliver high-quality customer service via telephone, email and online channels
Support customers with savings products, account queries and online services
Assist customers in opening new accounts and managing existing ones
Handle retail finance queries including account balances, payment support and general enquiries
Maintain accurate records and ensure all communications are professional and clear
Build confidence and trust with customers while representing the Castle Trust Bank brand
Adapt to a variety of daily queries in a fast-paced contact centre environment

What you’ll bring:

Essential

Proven customer service experience, ideally in a contact centre or telephone-based role
Confidence handling a high volume of customer interactions
Excellent communication skills (both written and verbal)
Strong attention to detail and ability to manage tasks effectively
A positive, customer-focused mindset with a passion for helping people
Comfortable using multiple computer systems and Microsoft Office products
Self-motivated, organised and able to work both independently and as part of a team
Adaptable and comfortable working in a changing environment

Desirable

Experience within financial services

Recruitment Process

Initial call with HR
On-site interview in Basingstoke with the hiring team

Why join Castle Trust Bank?

Competitive salary is starting at £25,500, rising to £26,500 once fully competent
Annual performance-related bonus (up to 10%)
Generous pension scheme via Hargreaves Lansdown
Life assurance
25 days holiday + bank holidays (with option to buy/sell up to 5 days)
Additional paid volunteering day
Healthcare benefits through Equipsme
Employee Assistance Programme (LifeWorks)
Free eye test vouchers
Discounted gym membership
Season ticket travel loans (where applicable)

Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank - The Place To Work!

Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.

We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]

https://www.castletrust.co.uk/careers/who-we-are

Quick apply

Refine Your Search

product specialist jobs in chineham, ham

Contact Centre Associate

CAD Designer

People Operations Generalist

Quality Inspector

Senior Product Manager

Three Mobile Transformation Product Specialist

Senior QA Product Specialist – 15 Months FTC

Arrears & Collections Associate

Senior Customer Service Manager

Project Manager

Trainee Quantity Surveyor

Product Training Specialist

Production Manager

Quality Control Engineer

Internal Sales Executive

Junior Category Specialist Executive

Business Title Engineer II, Manufacturing Engineering

Property Care Operative

Business Development Executive

Estimator (Full Time)

I want to receive the latest job alerts for product specialist in chineham, ham

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