Head of customer success Work, Jobs in Chingford, Gtl (with Salaries)

Customer Service Executive - Full Time
Syte Link —Loughton
- £28,000 - £32,000 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
8h
Head of Customer Experience
Curriculum Solutions —London
- £150 - £180 a day
- Part-time
- Remote
- CRM software
- Management
- English
- Work from home
Quick apply
Head of Learning & Development
Trainline —London
- £100,000 - £110,000 a year
- Full-time
- Hybrid work
- Leadership
14d
Head of Customer Value
Hearst Media Services —London
- £67,500 - £72,500 a year
- Full-time
- Customer service
- Leadership
- Employee discount
4d
BPO Senior Manager
Wayfair —London
- £72,500 - £105,125 a year
- Full-time
- Microsoft Excel
- Customer service
- Travel
- Employee discount
- Gym membership
Head of Transport
DDC Foods Ltd —Hemel Hempstead
- Up to £55,000 a year
- Full-time
- Management
- Analysis skills
- In-person
Quick apply
4d
Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
Head of Majors, Customer Success
GlobalData Plc. —London
- £110,000 a year
- Full-time
- Presentation skills
- AI
- Communication skills
Head of Customer Success - EMEA
Statista —London
- Full-time
- Hybrid work
- Bar
- Sales
- Salesforce
- Flexitime
Head of Customer Success - Intuitive
Banyan Software —Croydon
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Enterprise Customer Success Manager
Semble —London
- £70,000 - £90,000 a year
- Hybrid work
- Microsoft Excel
Quick apply
7d
Head of Retail
InPost UK —London
- Hybrid work
- Salesforce
- Negotiation
Quick apply
7d
Head of Event Operations, EMEA
PEI Group —London
- Customer service
- Leadership
Head of Risk Control
The Travelers Companies, Inc. —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
Head of Operations (COO Track)
Bezos.ai —London
- £80,000 - £130,000 a year
- Full-time
- Remote
- Engineering
- SQL
- Bachelor's degree
Quick apply
New Business Account Manager (OTE 60K)
New Era Fuels —Harlow
- £28,000 - £30,000 a year
- Full-time
- Sales
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
4d
Wine Buyer
Winedrops —London
- Full-time
Quick apply
Account Executive
Commusoft —London
- £40,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
Head of Sales & Business Development
Automotive Repair Systems Ltd —Orpington
- £50,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick apply
6h
Head of Partnerships
Lokalise —London
- Full-time
- Remote
- CRM software
- Travel
- AI
- Flexible schedule
Quick apply

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head of customer success jobs near chingford, gtl

Customer Service Executive - Full Time

Syte Link
Loughton

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year
8 hours ago

Benefits

Free parking
Company pension
Company events
Sick pay
On-site parking

Qualifications

Customer service
GCSE
English
Data entry
Phone etiquette
Communication skills

Full job description

This role is perfect for anyone looking to develop their customer service career, with a company that is growing fast and is looking to build something great in its marketplace.

Our mission is to simplify the supply of construction site services through great people & industry-leading technology.

Syte Link is an eight-figure turnover, forward-thinking business that offers the construction sector a range of Waste Management, Material Supply, Equipment Hire, Fuel services, and more.

We provide a centralised hub that offers our construction customers the most comprehensive services, tools and materials for their construction sites. We keep building projects moving!

This role will report to the Head of Operations and will develop close working relationships with the Finance, Service Delivery and Sales teams.

THE ROLE

The Service Delivery Rep plays a pivotal role in supporting the success of the Business Development team by ensuring the seamless execution of daily operations and delivering outstanding customer service.

Acting as the first point of contact for account-related queries, this role enables Business Development Managers to focus on sales-focused activities. Responsibilities of the Service Delivery Rep include creating orders, processing payments, and dealing with day-to-day queries surrounding our customers' sites.

This highly collaborative position works closely with clients, finance, and supply chain partners to drive a best-in-class customer experience.

Act as the first point of contact for client queries and account-related requests, ensuring timely, accurate resolutions and shielding Business Development Managers from day-to-day operational tasks.
Support Business Development in maintaining client satisfaction, retention, and growth by handling tasks such as order creation, simple pricing decisions (where clear agreed-upon rules have been given by BDM), and routine client communications.
Use all available communication channels (calls, emails, etc.) to efficiently complete tasks associated with our growing customers, and standard daily operations, which could include ETA’s, Collections, and Live Issues etc.
Collaborate closely with the service delivery team, finance, and supply chain partners to ensure consistent, high-quality execution of services across all managed accounts.
Manage sensitive customer lists to ensure that delivery checks are completed, improving successful delivery rates for our VIP customers.
Ensure that absence & lateness levels are kept in line with the company guidelines, following all policies in place.
Manage your time effectively through the use of our system, tracking your availability, meetings, and scheduled breaks correctly.
Promote and motivate others to live by the company values by driving a positive mentality on a day-to-day basis.

THE REQUIREMENTS

Ability to understand that growth businesses are unpredictable environments and are comfortable with a degree of change.
You will have experience within a successful customer service or customer success team, preferably within the construction equipment/materials industry.
Highly capable of managing different workloads, organising daily structures and comfortably working through multiple tasks.
Comfortable with being a strong communicator, unafraid to have difficult conversations and can articulate with excellent written and verbal skills.
Tech-savvy and comfortable working with our CRM solution and software tools.
Team player who fits right into our culture and lives by our company values.
Demonstrable skills in de-escalation, organisation and a positive mindset.

Job Types: Full-time, Permanent

Pay: £28,000.00-£32,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

head of customer success jobs in chingford, gtl

Customer Service Executive - Full Time

Head of Customer Experience

Head of Learning & Development

Head of Customer Value

BPO Senior Manager

Head of Transport

Head of Client Services

Head of Majors, Customer Success

Head of Customer Success - EMEA

Head of Customer Success - Intuitive

Enterprise Customer Success Manager

Head of Retail

Head of Event Operations, EMEA

Head of Risk Control

Head of Operations (COO Track)

New Business Account Manager (OTE 60K)

Wine Buyer

Account Executive

Head of Sales & Business Development

Head of Partnerships

I want to receive the latest job alerts for head of customer success in chingford, gtl

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