Shift leader front of house Work, Jobs in Chipping Campden, Gls (with Salaries)

Front Office Supervisor
Warner Leisure Hotels —Heythrop
- Up to £31,000 a year
- Full-time
- Hospitality
- Hotel
- Front desk
- Free parking
- Annual leave
11d
Deputy Manager
Hollywoodbowlgroup —Cheltenham
- Up to £32,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
10d
Restaurant Manager, The Glasshouse
Estelle Manor —Witney
- £35,700 a year
- Full-time
- Restaurant management
- Hotel
- Restaurant experience
- Employee discount
Quick apply
Deputy Manager - NEW OPENING
Rudy's Pizza —Worcester
- £35,000 a year
- Full-time
- Restaurant
- Employee discount
Quick apply
Shift Leader - Front of House
Dallas Holdings - Pret A Manger —Stratford-upon-Avon
- £13.31 an hour
Team Leader
Carluccio's - Stratford Upon Avon —Stratford-upon-Avon
- £12.91 an hour
- Part-time
- Leadership
- Restaurant
- Employee discount
Quick apply
Assistant Manager
Rudy's Pizza —Worcester
- £32,900 a year
- Full-time
- Restaurant
- Restaurant experience
- Employee discount
Quick apply
Front of House Supervisor
Toro Lounge —Cirencester
- £13.10 - £13.30 an hour
- Weekend availability
- Bar
- Casual dining restaurant
- Restaurant experience
- Employee discount
Quick apply
14d
Assistant Food & Beverage Manager
Southcrest Manor Hotel —Redditch
- £28,000 a year
- Full-time
- Serving
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
Designate General Manager
Loungers —Bromsgrove
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
Sous Chef
HANBAO. —Worcester
- £33,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Restaurant
- Annual leave
Quick apply
7d
Restaurant Manager
Gupshill Manor —Tewkesbury
- From £29,500 a year
- Weekend availability
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
5d
Food & Beverage Team Leader
National Trust —Warwick
- £25,837.50 - £25,838.00 a year
- Full-time
- Café
- Free parking
- Employee assistance programme
1d
Head Chef
THE STEAMHOUSE —Witney
- Up to £33,000 a year
- Weekend availability
- Serving
- Cooking
- Bakery
- Employee discount
Quick apply
3d

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Front Office Supervisor

Warner Leisure Hotels -
Heythrop

Apply Now

Job details

Full-time
Up to £31,000 a year
11 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Discounted or free food
Company pension
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Hospitality
Cost control
Front desk
Guest services
Communication skills
Time management

Full job description

Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds.

Warner Hotels are recruiting for a Front Office Supervisor. The role anticipates guest needs, resolves challenges calmly, and maintains smooth communication across departments. Through curiosity and continuous improvement, the Supervisor elevates service delivery, efficiency, and guest advocacy. Rooted in collaboration and commitment, this role nurtures a positive, guest‑focused culture where the team feels supported and empowered.

Role Purpose:

The Front Office Supervisor is to act as the on shift operational leader, and ensures an exceptional arrival, stay, and departure experience for every guest, leading the reception team with warmth, confidence, and professionalism.

Responsibilities:

Operational Oversight

Act as the on-shift leader across the department.
Monitor operational standards and efficiency in all areas.
Coordinate with department managers to resolve issues promptly.
Reallocate resources during busy periods to maintain service levels.
Motivate teams and lead by example with a positive, collaborative approach.
Conduct thorough shift handovers to ensure smooth continuity.
Prepare shift reports on key events, feedback, and challenges.

Guest Service & Experience

Serve as the main guest contact during the shift.
Handle queries, complaints, VIPs, and special requests professionally.
Maintain visibility in public areas to support engagement and satisfaction.

Health, Safety & Compliance

Ensure adherence to H&S regulations, hygiene standards, and company policies.
Act as the person responsible for emergency procedures, fire safety, and first aid.
Complete incident reports and escalate as needed.

Financial & Commercial Awareness

Monitor upselling opportunities.
Ensure correct cash handling and billing processes.
Support cost control while protecting guest experience.

Event & Function Support

Liaise with organisers and internal teams to ensure requirements are met.

Problem Solving & Crisis Management

Take decisive action during emergencies or unexpected issues.
Coordinate teams to minimise disruption and ensure guest safety

Behaviours, Skills & Experience

Front Office operations and hospitality service standards.
Guest experience principles and complaint resolution techniques.
Hotel systems (iStay, Maestro) and GDPR/PCI compliance.
Health & safety, fire safety, and compliance requirements.
Ability to lead and motivate guest-facing teams effectively during shift.
Strong communication, organisation, and time management skills and the ability to coordinate multiple departments simultaneously

Why Work for Warner Hotels?

Free use of gym and leisure facilities
60% discounted food onsite
Pension scheme
A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
28 days annual leave per year (Inclusive of Bank Holidays)
Cycle to Work Scheme
20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
Life Assurance
Free Car Parking onsite
Family Friendly policies
Refer a friend scheme
Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
Access to a discounts platform including a points based discount plan to increase your retail discounts
Access your wages on demand through Aslan
Employee Assistance Programme
L&G Care Concierge
Glow Getters and Long Service Awards

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Apply Now

Refine Your Search

shift leader front of house jobs in chipping campden, gls

Front Office Supervisor

Deputy Manager

Restaurant Manager, The Glasshouse

Deputy Manager - NEW OPENING

Shift Leader - Front of House

Team Leader

Assistant Manager

Front of House Supervisor

Assistant Food & Beverage Manager

Designate General Manager

Sous Chef

Restaurant Manager

Food & Beverage Team Leader

Head Chef

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