Duty manager Work, Jobs in Chiswick, Gtl (with Salaries)

Duty Manager
Virgin Active —London
- Communication skills
- Annual leave
- Employee discount
Customer Service Supervisor
TLC Care —Pinner
- Full-time
- Computer literacy
- Continuous improvement
- Front desk
- Employee discount
Quick apply
Box Office Assistant
Legends Global (Europe) —Wembley
- Computer literacy
- Computer skills
- Communication skills
12d
Guest Experience Host - Chiswick
ST James Facilities —London
- £38,585 a year
- Full-time
- Microsoft Powerpoint
- Writing skills
- English
Quick apply
GP Operations Manager
Mitcham & Tooting Health —Mitcham
- £35,000 - £43,000 a year
- Full-time
- Management
- Human resources
- In-person
- Referral programme
- Sick pay
Quick apply
Front of House Receptionist/Administrator
Grandir UK —London
- £12.71 - £14.00 an hour
- Full-time
- Preschool
- Front desk
- School
- Free parking
- Annual leave
Quick apply
12d
Front of House Receptionist - MFS & RUK
BidvestNoonan —Rickmansworth
- £15.87 an hour
- Part-time
- Front desk
- Communication skills
- Annual leave
Quick apply
Duty Manager
ABM —Hounslow
- Full-time
- Customer service
- Training & development
- Annual leave
12d
Front of House & Community Co-Ordinator - Highgate Studios
ST James Facilities —London
- £40,000 a year
- Full-time
- Front desk
- Communication skills
Quick apply
Academy Kit Manager
Brentford Football Club —Brentford
- Weekend availability
- Travel
- Organisational skills
- Leadership
12d
Operations Manager - Insurance Restoration and Reinstatement
BELFOR UK Ltd —South London
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Business development
Quick apply
Full Time Stock Controller, Mens, Selfridges London
Kurt Geiger —London
- Full-time
- Customer service
- Employee discount
Quick apply
Executive Assistant to the Founder
Fountain Montessori Group —London
- £38,000 - £52,000 a year
- Full-time
- Hybrid work
- CRM software
- Google Suite
- English
- Work from home
Quick apply
1d
Train Presentation CB
South Western Railway —Wimbledon
- £26,783 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
2d
Senior Business Operations Manager
Unity Technologies Canada Company —London
- £109,800 - £168,500 a year
- English
- AI
- Analytics
- Annual leave
- Employee assistance programme
7d
General Manager - Mon to Fri
Lexington Catering —London
- £65,000 - £75,000 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
13d
Assistant People and Culture Manager
Pennyhill Park Hotel & Spa —Bagshot
- £38,500 a year
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
- Employee discount
Business Centre Manager
Beaumont Business Centres —London
- £40,000 a year
- Full-time
- Inventory control
- Team management
- Accounting
Quick apply
11d
Post Office Supervisor
Ryman —Chiswick
- £13.32 an hour
- Part-time
- Training & development
- Communication skills
- Employee discount
- Referral programme
Hotel Operations Manager
Radisson Red London Twickenham —Twickenham
- Full-time
- Bar
- Restaurant management
- Hotel
- Free parking
- Employee assistance programme
Quick apply

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Duty Manager

Virgin Active -
London

Apply Now

Job details

Benefits

Annual leave
Discounted or free food
Company pension
Employee discount

Qualifications

Closing procedures
Opening procedures
Communication skills
Hospitality management

Full job description

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Duty Manager to join our Club teams, to provide an elite service to all our club members and any visiting prospects.
As Duty Manager, you are Virgin Active’s champion of unreasonable hospitality. You transform everyday club visits into unforgettable moments, sparking joy, loyalty, and referrals. With creativity, empathy, and storytelling, you coach and inspire colleagues to create extraordinary experiences that turn the club into a community.
The Role
Oversee the smooth running of the club during assigned shifts, ensuring all departments are aligned and executing service priorities.
Complete all opening/closing procedures, including safety checks, presentation walks, and handover documentation.
Act as the first responder for all emergency and EAP incidents, ensuring calm, compliant, and effective management of any safety or operational issue.
Maintain real-time oversight of club standards — cleanliness, atmosphere, music, temperature, equipment readiness — escalating issues to Facilities and GM as needed.
Lead delivery of daily “Memorable Moments,” coaching Hosts and frontline teams to spot
opportunities and execute hospitality gestures confidently.
Capture and share all hospitality wins, service recoveries, and best-practice examples in the Hospitality Tracker for review with the EM and GM.
Provide operational support during peak periods, ensuring member flow, class transitions, reception coverage, and general service delivery run seamlessly.
Anticipate what members need before they even say it, then deliver thoughtful, personalised gestures that leave them smiling.
Lead “Hum, Sing, Shout” activations that surprise, delight, and create memories worth sharing.
Celebrate milestones, first visits, 100th workouts, birthdays, in ways that feel real, heartfelt, and unforgettable.
Coach colleagues to spot opportunities for extraordinary hospitality and give them the courage to act.
Experiment with new ideas, activations, and pop-ups that make Virgin Active feel like nowhere else.
Capture and share memorable moments on social media, showcasing the culture of unreasonable hospitality and amplifying the member experience.
What we need from you
A natural storyteller who can turn small details into big emotions.
Previous experience of working in a customer centric role.
Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike.
Emotional intelligence in spades: empathy, compassion, and connection come naturally to you.
Good communication skills.
Flexibility to work across Virgin Active’s shifts, activations, and events.
Our Perks
30 days (including bank holidays) annual leave – and we want you take them
Access to The Peoples Pension, with our contributions at 3%
Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
Access to ePoints, offering loads of online discounts to retailers.
Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructor

Apply Now

Refine Your Search

duty manager jobs in chiswick, gtl

Duty Manager

Customer Service Supervisor

Box Office Assistant

Guest Experience Host - Chiswick

GP Operations Manager

Front of House Receptionist/Administrator

Front of House Receptionist - MFS & RUK

Duty Manager

Front of House & Community Co-Ordinator - Highgate Studios

Academy Kit Manager

Operations Manager - Insurance Restoration and Reinstatement

Full Time Stock Controller, Mens, Selfridges London

Executive Assistant to the Founder

Train Presentation CB

Senior Business Operations Manager

General Manager - Mon to Fri

Assistant People and Culture Manager

Business Centre Manager

Post Office Supervisor

Hotel Operations Manager

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