Lab services team leader Work, Jobs in Chiswick, Gtl (with Salaries)

Service Manager
SHJ Medical & Lab Gas Specialists —Chesham
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
5d
Production Radiochemist
Alliance Medical Ltd —Guildford
- From £33,450 a year
- Nights as needed
- Laboratory experience
- Analysis skills
- Organisational skills
Quick apply
LAB Unlocking Potential Manager - Diversity & Inclusion (6 month FTC)
Boston Consulting Group —London
- Full-time
- English
- Project management
- Organisational skills
Research Assistant
University College London —London
- £39,148 - £41,833 a year
- Full-time
- Master's degree
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
4d
Senior Manager - Marketing Events & Partnerships
Boston Consulting Group —London
- Full-time
- Management
- Bachelor's degree
- Mentoring
LAB Staffing Manager - 6 month FTC
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Flexitime
7d
Research Technician
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Laboratory experience
- Master's degree
- University
- Annual leave
- Employee assistance programme
6d
Global Project Management Leader
PerkinElmer —Seer Green
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Returners Programme
FDM Group —London
LAB Cross Border Working Senior Specialist
Boston Consulting Group —London
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
12d
TEM Life Science Field Service Engineer - Pharma
Thermo Fisher Scientific —London
- Full-time
- English
- Master's degree
- Bachelor's degree
Digital Forensic Specialist
Metropolitan Police —Lambeth
- £52,653 - £57,417 a year
- Weekend availability
- Computer Science
- Customer service
- Engineering
1d
Research Technician in Myeloma
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Microsoft Excel
- Doctoral degree
- Laboratory experience
- Annual leave
- Employee assistance programme
6d
HR Manager
Normec UK —Hemel Hempstead
- Monday to Friday
- Hybrid work
- Travel
- Human resources
- Mentoring
LCW IT Service Manager
Boston Consulting Group —London
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
13d
Senior Talent Partner, i.AI
Department for Science, Innovation & Technology —London
- £47,355 - £52,090 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
4d
Principal Consultant Operations EurAsia, Integrated Health Solutions
Medtronic —Watford
- £60,000 - £107,160 a year
- Full-time
- Master's degree
- Project management
- Driving
14d
Associate Director, Clinical Data Management
Bristol-Myers Squibb —Uxbridge
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- In-person
13d
Digital Technician - NDES - Police Staff - CTP London
Metropolitan Police —West Brompton
- £43,976 - £49,670 a year
- Weekend availability
- Hybrid work
- Master's degree
- Computer skills
- Communication skills
Senior Research Technician
Orchard Therapeutics —London
- Full-time
- Doctoral degree
- Customer service
- Laboratory experience
Quick apply

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Service Manager

SHJ Medical & Lab Gas Specialists
Chesham

Quick apply

Job details

Permanent | Full-time
£55,000 - £70,000 a year
5 days ago

Benefits

Health & wellbeing programme
Company car
Company pension
Private medical insurance
Employee discount
Referral programme
On-site parking

Qualifications

Driving Licence
ERP systems
Quality management
ISO 9001
CMMS
Continuous improvement
Leadership
Communication skills

Full job description

Service Manager – Medical Gas Services

Location: UK (Hybrid / Office & Site Based)
Job Type: Full-time, Permanent

About SHJ Hospital Pipelines

SHJ Hospital Pipelines is a specialist provider of medical and laboratory gas pipeline installation, maintenance and servicing across the UK.

We are seeking a Service Manager to lead our Medical Gas Services team, ensuring safe, compliant and efficient service delivery while driving operational performance and customer satisfaction.

The Role

As Service Manager, you will be responsible for the safe, compliant and efficient delivery of our planned preventative maintenance and reactive medical gas service operations across the UK.

Leading a team of field service engineers and a dedicated office team, you will ensure work is delivered safely, on time and in accordance with customer requirements, industry standards and our Quality Management System. You will also oversee the effective use of our CMMS/ERP system (Protean), ensuring accurate service records, certification and asset management.

Key Responsibilities

Manage, support and coordinate a team of field service engineers.
Plan engineer workloads, service schedules and reactive call-outs to meet customer SLAs.
Ensure accurate use of Protean for job management, time recording, asset history, parts usage and certification.
Maintain complete, accurate and auditable service documentation.
Act as the primary escalation point for technical, operational and customer service issues.
Support engineer training, competency assessments and ongoing development.
Ensure all service activities comply with HTM guidance, quality standards, company procedures and health and safety requirements.
Monitor service performance, analyse operational data and implement continual improvement initiatives.
Manage corrective actions and support internal and external quality audits.

Skills & Experience

You will be an organised and proactive service leader with experience managing mobile engineering teams within a regulated or safety-critical industry.

You will have:

Proven experience managing a field service engineering team.
Excellent planning, scheduling and resource management skills.
Experience working within regulated environments, ideally healthcare or medical gas services.
Strong knowledge of CMMS/ERP systems and mobile service management technology.
A good understanding of quality management systems such as ISO 9001 and ISO 13485.
Excellent communication and customer relationship skills.
A continuous improvement mindset with strong attention to detail.
A full UK driving licence.

KPIs/Success Measures (ISO 9001 / 13485 aligned)

You will help the business achieve:

Over 95% of planned service visits completed on time.
Over 90% first-time correct job completion.
Accurate and complete service documentation and certification.
Zero critical audit related to service delivery or records.
Prompt resolution of corrective actions.
High levels of customer satisfaction with reduced repeat visits and service issues.

What We Offer

Competitive salary (dependent on experience)
Company vehicle or car allowance
Company pension
Ongoing training and professional development
Opportunities for career progression
Supportive and collaborative working environment
The opportunity to play a key role in supporting the UK's healthcare infrastructure

If you are an experienced Service Manager or looking to make a step up in the career ladder and looking to join a growing specialist engineering company where quality, safety and customer service are at the heart of everything we do, we would love to hear from you.

SHJ is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. We welcome applications from all backgrounds and experience.

Pay: £55,000.00-£70,000.00 per year

Benefits:

Company car
Company pension
Employee discount
Health & wellbeing programme
On-site parking
Private medical insurance
Referral programme

Work Location: In person

Quick apply

Refine Your Search

lab services team leader jobs in chiswick, gtl

Service Manager

Production Radiochemist

LAB Unlocking Potential Manager - Diversity & Inclusion (6 month FTC)

Research Assistant

Senior Manager - Marketing Events & Partnerships

LAB Staffing Manager - 6 month FTC

Research Technician

Global Project Management Leader

Returners Programme

LAB Cross Border Working Senior Specialist

TEM Life Science Field Service Engineer - Pharma

Digital Forensic Specialist

Research Technician in Myeloma

HR Manager

LCW IT Service Manager

Senior Talent Partner, i.AI

Principal Consultant Operations EurAsia, Integrated Health Solutions

Associate Director, Clinical Data Management

Digital Technician - NDES - Police Staff - CTP London

Senior Research Technician

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