Team leader Work, Jobs in Chiswick, Gtl (with Salaries)

Customer Experience Team Leader
SwiftSwitch —London
- £35,000 - £40,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
Front of House Team Leader
atis —London
- £14.50 an hour
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
Customer Service Team Leader
Provide Care Solutions LTD —Greenford
- £43,000 a year
- Full-time
9d
Retail Team Leader
Warner Bros. Discovery —London
- £16.80 an hour
- Weekend availability
- Leadership
- Communication skills
- Employee discount
Shift Lead
B&Q —Chiswick
- £30,270.24 a year
- Part-time
- Annual leave
- Employee assistance programme
10d
Store Lead
AkzoNobel —London
- £24,420.00 - £49,831.97 a year
- Sales
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
Gardener Team Leader
E-Gardens —Hampstead
- £18.50 - £20.00 an hour
- Full-time
- Team management
- Power tools
- Hand tools
Quick apply
8d
Front of House Team Leader
The Brown Cow —London
- £12.71 - £14.00 an hour
- Part-time
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Hospitality Team Leader, Wembley Stadium
Delaware North —Wembley
- Weekend availability
- English
- No degree
- IT
- Flexible schedule
Practice Lead
Achieve together —Twickenham
- £13.40 - £13.70 an hour
- Employee discount
Quick apply
Office Team Leader
Williams Lea —London
- £36,000 a year
- Full-time
- Management
- In-person
- Leadership
- Referral programme
Team Leader
Card Factory —Walton-on-Thames
- £13 an hour
- Leadership
2h
Team Leader
Accordia Care —Epsom
- £35,468 a year
- 12 hour shift
- Free parking
Quick apply
5d
H&M HOME Team Leader- 35 Hours
H&M —London
- Full-time
Quick apply
6h
Team Leader
Change Grow Live —Newham
- £36,101.10 - £38,114.53 a year
- Management
- Annual leave
- Employee discount
7d
Main - Team Leader
WHSmith Travel —London
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Team Leader - Front of House - Pret a Manger
Carebrook Ireland —London
Quick apply
Team Leader
Iceking Restaurants —London
- Up to £14 an hour
- Full-time
- Restaurant
- Employee discount
5d
Team Leader
Flying Tiger Copenhagen —White City
- Every weekend
- Leadership
- Communication skills
Team Leader
YO! RESTAURANT —Kingston upon Thames
- £13.71 an hour
- Part-time
- Restaurant
Quick apply
14d

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team leader jobs near chiswick, gtl

Customer Experience Team Leader

SwiftSwitch -
London

Quick apply

Job details

£35,000 - £40,000 a year

Benefits

Gym membership

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Complaint handling
Microsoft Office
Mentoring
Telecommunication
Leadership
Communication skills

Full job description

Customer Experience Team Leader

About Us:

We’re a fast-growing utilities consultancy based in Shoreditch. Partnering with over 50 leading suppliers, we help businesses reduce their costs across energy, payments, telecoms, waste, and water.

As we scale, delivering a seamless and high-quality customer experience is critical to our success. We’re now looking for a Customer Experience Team Leader to support and develop our Customer Liaison team.

The Role:

This is a hands-on leadership role responsible for managing the day-to-day performance of our Customer Liaison Advisors.

You will act as the bridge between customers, suppliers, and internal teams, taking ownership of escalations, improving processes, and driving a culture of accountability and continuous improvement.

This role would suit someone with experience in utilities or a similar high-volume, customer-focused environment, who is confident leading a team.

What You’ll Do:

Lead, coach and develop a team of Customer Liaison Advisors, creating a high-performance and accountable team culture
Set clear expectations and KPIs, regularly reviewing performance and providing structured feedback and support
Act as the escalation point for complex customer issues, supporting your team to resolve challenges effectively
Support onboarding, training, and ongoing development of team members to improve capability and confidence
Oversee contract processing and submissions, ensuring accuracy, compliance, and deadlines are met
Build strong relationships with suppliers and internal teams to ensure a smooth customer journey
Identify recurring issues and implement process improvements to enhance team efficiency and customer experience
Ensure CRM accuracy, compliance and data protection standards are consistently maintained

Requirements

Requirements:

Previous experience in a customer service, customer experience, or liaison role (essential)
Experience managing or mentoring a team in a fast-paced environment (essential)
Experience within utilities, energy, telecoms, or a similar brokerage environment (beneficial but not essential)
Strong understanding of handling complaints, escalations, and customer journeys end-to-end
Excellent communication and interpersonal skills, with the ability to manage difficult conversations
Highly organised with strong attention to detail, particularly around contracts and processes
Confident using CRM systems and Microsoft Office (Excel, Outlook, Word)

Benefits

£35-40k basic salary per year (dependent on experience)
Supportive and collaborative team environment
Clear progression opportunities as the business continues to scale
Fun, sociable office environment in Shoreditch
Free gym membership, regular socials, and Christmas shutdown

Quick apply

Refine Your Search

team leader jobs in chiswick, gtl

Customer Experience Team Leader

Front of House Team Leader

Customer Service Team Leader

Retail Team Leader

Shift Lead

Store Lead

Gardener Team Leader

Front of House Team Leader

Hospitality Team Leader, Wembley Stadium

Practice Lead

Office Team Leader

Team Leader

Team Leader

H&M HOME Team Leader- 35 Hours

Team Leader

Main - Team Leader

Team Leader - Front of House - Pret a Manger

Team Leader

Team Leader

Team Leader

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