Wellbeing supervisor Work, Jobs in Cholsey, Oxf (with Salaries)

Customer Care Supervisor
GS Yuasa Battery Sales UK Ltd —Swindon
- £35,662.40 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Health & wellbeing programme
- Work from home
Quick apply
1d
Head of DofE Operations
Ridgeline Adventures —Hungerford
- £36,000 - £42,000 a year
- Part-time
- Hybrid work
- Up to 50% travel
- Administrative experience
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
14d
Community Payback Supervisor - Basingstoke (South Central)
HM Prison & Probation Service —Basingstoke
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Driving
- Annual leave
- Employee discount
8d
Community Payback Supervisor - High Wycombe and Aylesbury (South Central)
HM Prison & Probation Service —Aylesbury
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Driving
- Annual leave
- Employee discount
8d
Community Payback Supervisor - Bicester and Oxford (South Central)
HM Prison & Probation Service —Bicester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Driving
- Annual leave
- Employee discount
8d
Supervisor/Senior Wellbeing Practitioner in MHST
Oxford Health NHS Foundation Trust —Amersham
- £39,959 - £48,117 a year
- Full-time
- Annual leave
- Employee discount
11d
Operational Support Lead
Thames Water Utilites —Reading
- Up to £50,000 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
10d
Education Centre Supervisor
Explore Learning —Beaconsfield
- From £27,000 a year
- Full-time
- English
- Employee discount
- Referral programme
Senior Support Worker (Children’s Home)
Storyy Group —Reading
- £31,000 - £33,500 a year
- Full-time
- Childcare
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
Head of Regional Service
Chubb Fire & Security —Thames Valley
- £41,228.04 - £65,000.00 a year
- Full-time
- Hybrid work
- Management
- Team management
- Contracts
- Free parking
- Store discount
Quick apply
1d
Deputy Shift Supervisor
Serco Plc —Carterton
- £35,087.50 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Supervising experience
- Employee assistance programme
Shift Supervisor B
Serco Plc —Carterton
- £31,129.20 a year
- Full-time
- Military
- Continuous improvement
- Leadership
- Employee assistance programme
21h
Sales & Visitor Experience Manager
Corn Exchange Newbury —Newbury
- £32,000 a year
- Weekend availability
- Hospitality
- Microsoft Outlook
- Sales
- Free parking
- Employee discount
Quick apply
5d
Production Supervisor - Milton
Forterra Building Products Ltd —Abingdon
- Full-time
- Microsoft Word
- Microsoft Excel
- Communication skills
- Employee assistance programme
- Referral programme
Social Prescriber
Involve / Community Navigation —Wokingham
- £20,982 a year
- Part-time
- Hybrid work
- GP surgery experience
- English
- Microsoft Office
Quick apply
Training and Development Co-ordinator
CIOB —Bracknell
- £16,474 a year
- Part-time
- Hybrid work
- Customer service
- Public speaking
- Administrative experience
- Employee assistance programme
Quick apply
F&B Supervisor
Inspired Villages —Reading
- £29,350 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Annual leave
- Employee assistance programme
Spa Supervisor
David Lloyd Clubs —Bracknell
- Customer service
- Communication skills
- Employee discount
3d
Boxes and Hospitality Cellar Supervisor
Sodexo —Ascot
- £29,000 - £30,000 a year
- Monday to Friday
- Hospitality
- Microsoft Excel
- Driving
- Employee assistance programme
Quick apply
Supervisor
Kier Group —Basingstoke
- Full-time
- Flexible schedule

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wellbeing supervisor jobs near cholsey, oxf

Customer Care Supervisor

GS Yuasa Battery Sales UK Ltd
Swindon

Quick apply

Job details

Permanent | Full-time
£35,662.40 a year
1 day ago

Benefits

Health & wellbeing programme
Company pension
Work from home
Enhanced maternity leave
Enhanced paternity leave
Sick pay
On-site parking

Qualifications

Management
Customer service
GCSE
Supervising experience
NVQ
Communication skills

Full job description

Job Purpose:

To focus and drive the customer service team on being the best at what they do at all times, ensuring exceptional service excellence in customer account administration and customer support.

Duties and Responsibilities:

Supervise and monitor the performance of the Customer Sales Support team to ensure 100% customer satisfaction.
Ensure that all backorders are reserved in a timely manner.
Ensure that all post delivery issues are investigated fully and in a timely manner, with credits being raised as appropriate.
Responding to and handling customer complaints.
Monitor the Grade of Service (GOS) for telephone calls and Webchat messages through Key Performance Indicator (KPI) analysis to ensure that all forms of contact are answered within performance parameters
Ensure that claims are being raised with carriers within the required timeframes (per carrier), maximising the value of credit being paid to GS Yuasa
Management of attendance times, staff holidays and staff breaks
Carry out performance reviews and report to the Customer Service Manager on any issues or concerns raised and implement Performance Improvement Plans (PIPs) if necessary
Carry out disciplinary reviews in accordance with the company handbook
To liaise with YBSUK Regional Managers on all aspects of account administration
Liaise with the Customer Service Manager regarding the Customer Sales Support team’s training needs
To create, train, review and manage the Quality Management System (QMS) customer service work procedures
Ensure that all customer associated documents and paperwork are being filed in the appropriate files
Provide reports and KPI information to the Customer Service Manager and other department managers upon request
Recruit and train new Customer Care Advisors as and when required

This is a summary job description and not in order or an exhaustive list. You should be prepared when required to undertake any work allocated to you by your manager.

Supplementary Duties and Responsibilities:
N/A

Personal Traits:

Be sales driven with good commercial awareness and work ethic
Be open minded, tolerant, flexible and strong when dealing with issues related to team members
Be capable of delegating work fairly but with authority
Have excellent interpersonal skills
Have excellent listening and communication skills with a good telephone manner
Be IT literate with a high numerate and literate level of competence
Be a good team player
Must be willing to learn new skills and take on extra responsibility when required

Experience and Qualifications:

Educated to at least GCSE / NVQ level 3 standard
NVQ Level 3 / 4 in Customer Service is preferable
Must have proven experience in supervising and focusing a team to achieve specific Customer Service and sales driven targets

Pay: £35,662.40 per year

Benefits:

Company pension
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
On-site parking
Sick pay
Work from home

Work Location: In person

Quick apply

Refine Your Search

wellbeing supervisor jobs in cholsey, oxf

Customer Care Supervisor

Head of DofE Operations

Community Payback Supervisor - Basingstoke (South Central)

Community Payback Supervisor - High Wycombe and Aylesbury (South Central)

Community Payback Supervisor - Bicester and Oxford (South Central)

Supervisor/Senior Wellbeing Practitioner in MHST

Operational Support Lead

Education Centre Supervisor

Senior Support Worker (Children’s Home)

Head of Regional Service

Deputy Shift Supervisor

Shift Supervisor B

Sales & Visitor Experience Manager

Production Supervisor - Milton

Social Prescriber

Training and Development Co-ordinator

F&B Supervisor

Spa Supervisor

Boxes and Hospitality Cellar Supervisor

Supervisor

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