Analyst Work, Jobs in Chorley, Eng (with Salaries)

Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
IT Service Desk Analyst
Speed Medical —Chorley
- Up to £27,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Work from home
Quick apply
Junior Data Analyst
Imperial College London —St. Mary's
- £46,614 - £56,345 a year
- Full-time
- Machine learning
- Python
8d
Service Support Team Analyst
CGI —Liverpool
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
Senior Analyst
National Nuclear Laboratory —Preston
- From £45,220 a year
- Laboratory experience
- Master's degree
- Bachelor's degree
- Annual leave
- Sick pay
5d
IT Applications Analyst
Forbes Solicitors —Preston
- Full-time
- Continuous improvement
- Annual leave
- Employee discount
12d
Intelligence Data Analyst
GCHQ —Manchester
- £2,758 a month
- Full-time
- Data analysis skills
- English
- Analysis skills
- Annual leave
- Flexitime
5d
PMO Project Controls Analyst - Defence
Mace —Preston
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Life insurance
Business Analyst
Fusion Fibre Group —Warrington
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- SQL
- Travel
- Software development
Quick apply
5d
Insights Analyst
SpaMedica —Bolton
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Employee discount
- Referral programme
Quick apply
Senior Reporting and Insights Analyst
Clear Business —Sale
- Up to £57,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
DATA ANALYSTS
i5 Solutions Europe Limited —Manchester
- Computer Science
- Data analysis skills
- SQL
IT Service Desk Analyst
Edge Hill University —Ormskirk
- £28,778 - £31,236 a year
- Full-time
- Customer service
- University
- IT
- Annual leave
- Employee assistance programme
12d
Data Analyst
Paramahila Solutions Ltd —Liverpool
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- SQL
- Health & wellbeing programme
- Flexitime
Quick apply
16h
Chemical and Research Analyst
National Nuclear Laboratory —Preston
- From £45,220 a year
- Doctoral degree
- Master's degree
- Bachelor's degree
- Annual leave
- Sick pay
4d
Applications Support Analyst
Slingco —Rossendale
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Digital Business Analyst
Lancashire and South Cumbria NHS Foundation Trust —Preston
- £39,959 - £48,117 a year
- Full-time
- Project management
11d
Technical Business Analyst
Evelyn Partners —Manchester
- From £6,500 a month
- Full-time
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
9d
Customer Optimisation Analyst
Clear Business —Sale
- £25,870 - £29,750 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Data Analyst – Liverpool
S. Norton —Liverpool
- Full-time
- Azure
- Computer Science
- Data analysis skills

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Service Desk Analyst (2nd Line)

FluidOne -
Chorley

Apply Now

Job details

Permanent | Full-time

Benefits

Company pension
Employee assistance programme

Qualifications

Customer service
IT support
Communication skills

Full job description

Location:

Chorley

Report to:

Operations Director

Hours:

Full time permanent

Company Overview:

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

Role Overview:

As a competent Service Desk Analyst you will be able to provide IT consultancy services to the full range of FluidOne Chorley clients.

You will effectively support clients as requested in a timely manner in line with the client’s support contracts.

Responsibilities

You are required to provide reactive and pro-active technical support services and incident management for the following types of work:

Monitoring and maintaining systems and networks

Installation and configuration of systems

Diagnosing faults on both hardware and software

Solving technical and application issues by phone, email or in person

Walking clients through troubleshooting steps

Re-fitting and/or replacing of client hardware

Supporting updates and/or roll-outs for client applications (training of users as needed)

Working to SLA’s

Prioritising and managing multiple open tickets

Establishing good working relationships with clients

You will also;

Take details of any problem or service requirement from clients even if they fall outside of your remit – then escalate these appropriately to the relevant team

Take ownership of tickets as appropriate and continue to own the task until completed even if elements of the work are delegated to others

At times, be required to work out of the Office, at Client sites or our Core site. This will require travel, possible overnight stays and has potential for working out of office hours.

Requirements:

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external clients (up to senior management levels, using appropriate and professional language)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out tasks to completion within parameters and instructions given, prescribed routines, and standard accepted practice
Proven experience in an IT Support Role and Team

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period:

Employee Assistance Programme (EAP)

Life Assurance (3x salary)

Sodexo Discount Platform

Complimentary breakfast and refreshments

5% company pension contribution

Generous holiday entitlement + birthday leave

Half-price internet connectivity

Ride2Work scheme

How To Apply:

Send CV with covering letter to [email protected] with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

Apply Now

Refine Your Search

analyst jobs in chorley, eng

Service Desk Analyst (2nd Line)

IT Service Desk Analyst

Junior Data Analyst

Service Support Team Analyst

Senior Analyst

IT Applications Analyst

Intelligence Data Analyst

PMO Project Controls Analyst - Defence

Business Analyst

Insights Analyst

Senior Reporting and Insights Analyst

DATA ANALYSTS

IT Service Desk Analyst

Data Analyst

Chemical and Research Analyst

Applications Support Analyst

Digital Business Analyst

Technical Business Analyst

Customer Optimisation Analyst

Data Analyst – Liverpool

I want to receive the latest job alerts for analyst in chorley, eng

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