Helpdesk administrator Work, Jobs in Chorleywood, Hrt (with Salaries)

Scheduling Administrator
Hays-Hiredonline —Watford
- Microsoft Word
- CRM software
- Microsoft Excel
2d
Patient Workflow Administrator
Willow |Tree Family Doctors —London
- £25,350 - £27,378 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
6h
IT Helpdesk Technician
DrTrafo Technical Support —London
- Up to £43,000 a year
- Full-time
- Windows
- Microsoft Office
- Analysis skills
- Annual leave
- Life insurance
Quick apply
1h
Helpdesk Administrator
Pinnacle Group —Slough
- £26,500 - £27,300 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Vacancy Project & Helpdesk Administrator
Mitie —Harmondsworth
- £35,000 a year
- Full-time
- Microsoft Excel
- PMP
- Project management
17h
Facilities & Compliance Co-ordinator
Optim Facilities —London
- £34,000 - £38,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
Helpdesk Administrator
ABM UK —Greenwich
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee discount
Quick apply
4d
IT Helpdesk/Systems Administrator
Fenris Creations —London
- Full-time
- Remote
- Assembly
- Travel
- Scripting
- Flexible schedule
- Life insurance
Quick apply
1d
Contract Administrator
JLL —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
Helpdesk Administrator
ABM —North Greenwich Station
- Full-time
- Customer service
- Organisational skills
- Communication skills
3d
IT Systems Administrator
Maintel —London
- Full-time
- Azure
- Maintenance
- Windows
- Free parking
- Employee discount
7d
IT Helpdesk Specialist, UK
Similarweb —London
- Windows
- Microsoft Office
- Scripting
IT Support & Systems Administrator
iPlace Global —London
- £26,000 - £38,000 a year
- Full-time
- In-person
- Communication skills
- Python
Quick apply
Helpdesk Administrator (12 Month FTC)
Skanska —London
- Computer skills
- Bereavement leave
IT Systems Specialist
Silver Birch Care Holdings —London
- £33,000 - £36,000 a year
- Windows
- Computer networking
- IT
- Employee assistance programme
- Referral programme
Fresh Desk Administrator
Inspiration Healthcare Ltd —London
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
10d
Systems Administrator Industry Placement Year (London)
D. E. Shaw & Co., L.P. —London
- Project management
- Linux
- AI
People Service Delivery Administrator
ISS Facility Services —Weybridge
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d

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Scheduling Administrator

Hays-Hiredonline
Watford

Apply Now

Job details

Permanent
2 days ago

Benefits

On-site parking

Qualifications

Microsoft Word
CRM software
Sales support
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Organisational skills
Communication skills
Time management
Office experience

Full job description

Scheduling Administrator

The rewards

Parking on-site
Team lunch once a week
Quarterly outings
Annual bonus
20 days holiday plus BH
Progression opportunities within a growing organisation

The role of Scheduling Administrator:

Act as a primary point of contact for customers, providing professional and responsive support.
Schedule and coordinate engineers efficiently to meet customer requirements and service level agreements (SLAs).
Log and manage reactive service calls accurately.
Monitor engineer attendance and progress to ensure SLA compliance.
Escalate customer complaints and service issues where necessary.
Produce daily escalation reports highlighting outstanding issues and actions required.
Coordinate engineer workloads throughout the day and ensure all jobs are effectively managed.
Ensure customer return calls are completed promptly and within agreed timescales.
Work closely with colleagues across all departments to deliver excellent customer service.
Support the Helpdesk function by providing cover during periods of holiday and sickness absence.
Attend team meetings, training sessions, and internal or external meetings as required.
Follow company procedures and processes at all times.
Undertake any other duties relevant to the role as requested by management.

The ideal Scheduling Administrator:

Previous administrative experience in a busy office environment.
Experience scheduling engineers is required.
Excellent organisational and time management skills.
Strong customer service and communication skills.
Ability to work using initiative with minimal supervision.
Experience managing multiple priorities and meeting tight deadlines.
Good attention to detail and accuracy.
Strong numerical skills.
Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
Ability to work effectively as part of a team.
Flexible approach to working hours when required to meet business needs.
Full UK Driving Licence due to the organisation not being accessible by public transport.
Experience working within a customer service, helpdesk, or service desk environment.
Experience coordinating engineers, field-based teams, or service personnel.
Knowledge of CRM systems and service management software.
Experience within a sales support or service coordination environment.
Experience with invoicing and purchase order administration.
Previous experience supporting nationwide engineering or installation teams.

My client is seeking a proactive and scheduled administrator to join their busy service team. This is an excellent opportunity for an organised individual who thrives in a fast-paced environment and enjoys delivering outstanding customer service.

Working closely with the Service Desk Manager and wider business teams, you will play a key role in ensuring the smooth coordination of engineers, effective management of customer enquiries, and delivery of high-quality aftercare support.

You will be one of the first points of contact for customers, helping to ensure service levels and contractual obligations are consistently achieved.

The successful candidate will be highly organised, able to prioritise workload effectively, and demonstrate a positive, can-do attitude when supporting customers and colleagues alike.

Apply Now

Refine Your Search

helpdesk administrator jobs in chorleywood, hrt

Scheduling Administrator

Patient Workflow Administrator

IT Helpdesk Technician

Helpdesk Administrator

Digital Systems Manager

Vacancy Project & Helpdesk Administrator

Facilities & Compliance Co-ordinator

Helpdesk Administrator

IT Helpdesk/Systems Administrator

Contract Administrator

Helpdesk Administrator

Helpdesk Administrator

IT Systems Administrator

IT Helpdesk Specialist, UK

IT Support & Systems Administrator

Helpdesk Administrator (12 Month FTC)

IT Systems Specialist

Fresh Desk Administrator

Systems Administrator Industry Placement Year (London)

People Service Delivery Administrator

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