Customer support & client services occupations Work, Jobs in Churchdown, Gls (with Salaries)

Customer Support
Ecovision Asset Management —Gloucester
- From £25,320 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
16h
Customer Advisor
Ecotricity —Stroud
- £25,905 - £29,410 an hour
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Microsoft Access
- Free parking
- Employee discount
Quick apply
13d
Customer Service Team Leader
Ecotricity —Stroud
- £31,000 - £35,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Customer Success Specialist
Mears Group —Gloucester
- £29,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
2d
Customer Experience Executive
PIB Group Services Ltd. —Gloucester
- £22,932 - £27,232 a year
Quick apply
9d
Onboarding Team Supervisor
Redkite Law —Stroud
- Full-time
- Supervising experience
- Travel
- Organisational skills
- Annual leave
Quick apply
Head of Customer Service
Ecotricity —Stroud
- Full-time
- Hybrid work
- Customer service
- Leadership
- Free parking
- Employee discount
Quick apply
9d
Service Delivery Specialist
QA Limited —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Customer Experience Representative
CloudClevr —Cheltenham
- Organisational skills
Senior Administrator
Hudson Kapel Fleet Solutions —Worcester
- £30,000.00 - £33,839.58 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
13d
Customer Service Representative
WeDo Tyres —Pershore
- £25,400 a year
- Full-time
- Customer service
- Driving
- Data entry
- Free parking
Quick apply
2d
Service Delivery Specialist
QA —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Microtricity Customer Relationship Manager
Ecotricity —Stroud
- £30,000 a year
- Full-time
- Hybrid work
- Management
- Computer literacy
- Microsoft Office
- Work from home
- Employee discount
Quick apply
2d
Customer Service Supervisor
Arjo —Gloucester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Part-time Customer Service Manager
International Workplace Group plc —Gloucester
- Up to £19,000 a year
- Part-time
- Customer service
- Restaurant
Account Handler - Commercial & Schemes
Howden Group Holdings —Cheltenham
- Full-time
- Hybrid work
- Customer service
- Administrative experience
Customer Service Representative
LivaNova —Gloucester
- Full-time
Customer service advisor
Tewkesbury —Tewkesbury
- £29,064 - £31,022 a year
- Call to connect
- Free parking
- Annual leave
10d
Customer Service Adviser
Ecctis —Cheltenham
- £26,250 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Client Retention Manager
Vergo —Gloucester
- Microsoft Office
- Analysis skills
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply

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customer support & client services occupations jobs near churchdown, gls

Customer Support

Ecovision Asset Management -
Gloucester

Quick apply

Job details

Permanent | Full-time
From £25,320 a year
16 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Pay rise

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
Microsoft Office
Communication skills
A Level

Full job description

Customer Support

About the Role: We’re seeking a driven and dependable Customer Support who thrives in a fast-paced environment and takes full ownership of their work. In this critical role, you will be responsible for delivering timely, high-quality support to our customers, ensuring smooth coordination between our field service and engineering teams. If you take pride in accountability, attention to detail, and proactive problem-solving, we want to hear from you.

About Ecovision:

Ecovision has extensive experience designing, installing and managing distributed rooftop solar PV asset portfolios across the UK.

We have installed over 5,500 systems and currently manage over 19,000 installations across the mainland UK (63MWp capacity). Our clients are primarily Portfolio Investors, Councils, and Housing Associations. We have a strong track record of managing long-term solar performance and work with clients to minimise operational costs while maximising renewable energy generation.

Renewable Industry growth and Ecovision:

The renewable energy industry is now experiencing significant growth across all sectors and technologies. As a consequence of increasing energy prices and the requirement to de carbonise energy production, the demand for new solar PV installation is growing at the highest rate since Government incentive schemes came to an end. In response to this Ecovision had a refocus on installation of new Solar PV systems, focusing on the rooftop sector with installations up to 500kWp. It is embedded in our culture that we value and invest in all our staff, helping people to realise their potential and always looking to promote internally and develop our teams.

Benefits of working at Ecovision Asset Management:

Free work social events including Christmas and Summer Party
Strong team culture, our staff are our focus
Contributory pension (up to 5%) with overpayment option
Yearly salary increases for all staff
Buy and carry over annual leave facility
Death in service cover
Company sickness pay
Employee Assistance programme
25 days paid holiday plus a day for your birthday, with an additional day for each year of service, up to a maximum of 30 days
Long service awards
Excellent maternity, adoption, surrogacy and paternity benefits
Rapidly growing Company with career support, defined progression structures and significant opportunity for career progression
Flexi working of hours and location that facilitates a work/life balance
Bike to work scheme

What You’ll Do:

Main Responsibilities

Take full ownership of written customer enquiries via our central inbox, ensuring swift and professional responses about their solar systems
Proactively schedule remedial works for the field service team, assigning the right skill level and acting quickly to minimise delays
Support and coordinate with field engineers daily, managing their diaries and assisting with real-time challenges
Accurately register new smart meters installed by the field team without delay
Step in to provide immediate support for booking smart meter changes, upgrades, and triage tasks when required
Ensure prompt and proactive communication with customers regarding faults and resolutions
Drive the scheduling and tracking of warranty claims, stock dispatches, and active job progress, maintaining full visibility and accountability
Keep Salesforce CRM records precise and fully up to date, taking responsibility for data accuracy
Maintain clear, professional, and timely communication with internal teams and external stakeholders
Support the wider customer care and operations team with high-quality administrative assistance
Handle inbound calls relating to basic legal administrative queries from customers and solicitors with confidence and clarity

Other duties

The post holder may be required to undertake other reasonable adhoc duties as appropriate and requested by their Line Manager.

What you’ll need:

Skills and experience

Exceptional written and verbal communication skills with a sense of urgency and attention to detail
Strong organisational abilities and a commitment to taking ownership of tasks from start to finish
A solution-oriented mindset, capable of handling competing priorities with confidence
Team player attitude with the ability to collaborate effectively with engineers and internal departments
Proficiency in Microsoft Office and CRM tools
Previous experience or a strong interest in the energy or renewables sector is desirable, though not essential

Location: Hybrid Home/Ecovision, Pure Offices, Quedgeley, Gloucester.

Hours: 37.5 hours per week, Monday to Friday.

Salary: £25,320 per annum.

Why Join Us?

Opportunity to join a growing solar PV company.

Work alongside a team of passionate and skilled professionals dedicated to sustainable energy.

Competitive salary, benefits, and ongoing professional development.

Apply today and make a tangible impact in renewable energy!

Diversity and Inclusion statement:

Ecovision are committed to ensuring diversity and inclusion within our Organisation. We strive to be a successful, caring and welcoming place for all our team members and our customers. We are committed to our equal opportunities policy and a culture of respect and understanding. We want to ensure that everyone feels included, welcome and able to be themselves and bring their authentic abilities. We are very willing to provide accessibility accommodations for applicants where required. If you are interested in applying for employment with us and in need of reasonable adjustments or assistance, please do send an email to our HR Department - [email protected]

Any offer of employment will require satisfactory references and completion of a successful 6-month probation period.

To apply:

If you wish to apply, please send a CV and covering letter to [email protected]

Job Types: Full-time, Permanent

Pay: From £25,320.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in churchdown, gls

Customer Support

Customer Advisor

Customer Service Team Leader

Customer Success Specialist

Customer Experience Executive

Onboarding Team Supervisor

Head of Customer Service

Service Delivery Specialist

Customer Experience Representative

Senior Administrator

Customer Service Representative

Service Delivery Specialist

Microtricity Customer Relationship Manager

Customer Service Supervisor

Part-time Customer Service Manager

Account Handler - Commercial & Schemes

Customer Service Representative

Customer service advisor

Customer Service Adviser

Client Retention Manager

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