Technical support Work, Jobs in Cinderford, Gls (with Salaries)

Service Desk Analyst
Gardiner Bros —Eastington
- Up to £28,500 a year
- Full-time
- Customer service
- Windows
- Organisational skills
- Annual leave
- Employee discount
Quick apply
12d
Technical Support & Sustainment Engineer
Raytheon —Malvern
- Full-time
- Travel
- IT
- Linux
- Annual leave
- Employee assistance programme
IT Support Engineer
iCOMAT —Gloucester
- Customer service
- IT
- Communication skills
ERP System Support Specialist
St. James's Place —Cirencester
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- Communication skills
- Annual leave
9d
Product Support Engineer
embedded world —Tewkesbury
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- English
- Programmable logic controllers
- No degree
- Free parking
- Relocation assistance
Quick apply
2d
System Administrator
Next Venture Technologies —Mamhilad
- £30,000 - £40,000 a year
- Full-time
- Linux
- In-person
- Free parking
Quick apply
IT Support Technician – First Line Support
Border Office Supplies and Systems —Hereford
- Full-time
- Azure
- Customer service
- English
- Sick pay
Quick apply
6d
Support Analyst
Netcall —Cirencester
10d
Digital & AI Support Apprentice
QA Apprenticeships —Hereford
- £17,000 a year
- Full-time
- Customer service
- Windows
- Driving
Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Travel
Quick apply
Service Desk Analyst
ETL Systems Ltd —Hereford
- Full-time
- Windows
- Microsoft Office
- Travel
- Employee assistance programme
- Employee discount
1d
Digital Operational Trainer
Barchester Healthcare —Cheltenham
- From £39,000 a year
- Continuous improvement
- Travel
- Communication skills
Quick apply
IT Systems & Support Engineer
Kubus Group Limited —Kemble
- £35,000 a year
- Full-time
- Azure
- Customer service
- Salesforce
- Bereavement leave
- Referral programme
Quick apply
13d
Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
2d
IT Technician Placement
University of Gloucestershire —Cheltenham
- £24,521 a year
- Full-time
- Customer service
- Computer networking
- IT
14d
HR Systems Administrator
Hazlewoods —Cheltenham
- £33,000 - £36,000 a year
- Full-time
- Data analysis skills
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
IT Support Analyst
Babcock International —Bristol
- £33,900 - £42,400 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
9d
Business Applications Engineer
Ecotricity —Stroud
- £26,295.60 - £28,000.00 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- AWS
- Communication skills
- Free parking
- Employee discount
Quick apply
IT & Administrative Assistant
Roberts Limbrick Ltd —Gloucester
- IT
- Communication skills
14d
Associate Service Desk Technician
Superdry —Cheltenham
- Overtime
- Travel
- Store discount
- Annual leave
6d

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Service Desk Analyst

Gardiner Bros -
Eastington

Quick apply

Job details

Full-time
Up to £28,500 a year
12 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Customer service
Windows
IT support
Organisational skills
IT
Communication skills
Active Directory

Full job description

Job Advert

Job Title – Service Desk Analyst
Salary – Up to £28,500 (depending on experience)
Hours – Monday – Friday 8:30 – 17:00
Location – Stonehouse, GL10 3EZ - Office Based

At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, we’ve grown into a multi-million-pound partner to over 80 global brands, including Skechers, Crocs, Hush Puppies, Muck Boots along with our own brands Amblers Safety and Cotswold. We are also proud to distribute to some of the UK's Largest Online, Highstreet, and Outdoor retailers – Next, John Lewis, Screwfix, Mole Valley, Cotswold Outdoors, Freemans, JD Williams, Very, and Littlewoods to name a few.

What will the Service Desk Analyst role entail?

Our IT team use a ticketing system to manage all requests and issues from the business, covering a broad range of queries. The service desk analyst is the first point of contact for office and warehouse staff across the business, for any IT queries or problems.

Ensuring all requests are logged and processed through to resolution and keeping the end user updated.
Being the first point of contact to resolve all requests where possible
Troubleshoot hardware, software and connectivity issues across the business
Escalating cases where necessary to 2nd line support and our external support providers where appropriate.
Setting up IT equipment and access for new starters, as well as onboarding and exiting for employees.
Supporting IT team with end user devices across the business such as, laptops, mobile devices, etc.
Continually identify opportunities for improved operational efficiencies and the aim of eliminating repetitive issues.

What we’re looking for?

The key things we are looking for in our service desk analyst is a proactive individual who is organised and able to deal with a variety of different tasks as well as strong customer service and communication skills, ability to talk to people of all levels and a want to develop their IT skills and knowledge.

Previous experience in a service desk or IT support role with a strong customer service mindset
Good knowledge of Microsoft Windows, Microsoft 365, Active Directory/Entra ID and end-user device support
Strong problem solving, communication and organisational skills with the ability to manage priorities effectively

What we offer in return:

25 Days annual leave entitlement
Enhanced maternity and paternity leave
Generous staff discounts on all brands we supply
Life assurance & company pension
Discounts local gym memberships
Free mortgage advice & £0 broker Fee
Eyecare vouchers

We are committed to building a diverse and inclusive workplace where everyone feels valued and supported. We welcome applications from people of all backgrounds, experiences, and perspectives.

If you need any adjustments during the recruitment process, please let us know—we are happy to help!

Quick apply

Refine Your Search

technical support jobs in cinderford, gls

Service Desk Analyst

Technical Support & Sustainment Engineer

IT Support Engineer

ERP System Support Specialist

Product Support Engineer

System Administrator

IT Support Technician – First Line Support

Support Analyst

Digital & AI Support Apprentice

Customer Service Advisor

Service Desk Analyst

Digital Operational Trainer

IT Systems & Support Engineer

Technical Support Consultant

IT Technician Placement

HR Systems Administrator

IT Support Analyst

Business Applications Engineer

IT & Administrative Assistant

Associate Service Desk Technician

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