Customer specialist Work, Jobs in Cippenham Meadows (with Salaries)

Quality and Reporting Coordinator
Lanes Group —Slough
- £27,081 a year
- Full-time
- Google Suite
- Phone etiquette
- Communication skills
- Free parking
Quick apply
3h
Customer Service Advisor
FMG Repair Services —Slough
- £29,825 - £31,000 a year
- Overtime
- Customer service
- Driving
- Employee discount
Quick apply
1d
Customer Care Specialist
Return on Investment Ltd —Maidenhead
- Up to £28,000 a year
- 8 hour shift
- CRM software
- Customer service
- English
- Annual leave
- Gym membership
Quick apply
Analytical R&D Specialist
AkzoNobel —Slough
- Laboratory experience
- Continuous improvement
- Communication skills
2h
Customer Service Agent (20hrs per week)
DNA Payments —London
- Remote
- CRM software
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
2d
Customer Service Agent
DNA Payments —London
- Full-time
- Remote
- CRM software
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
2d
Helpdesk Specialist
Masters Of Mindset Ltd. —Uxbridge
- £35,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Windows
- IT
- Referral programme
Quick apply
2d
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —London
- Temporary
- Customer service
Sales Assistant - UNIQLO White City
UNIQLO —London
- £14.80 an hour
- Part-time
- Customer service
- Employee discount
Office Admin
Property and Building Repairs Limited —London
- £2,700 - £3,100 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
1d
Customer Success Specialist - Part time
Lassie —London
- Part-time
- Hybrid work
Quick apply
9d
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
Customer Support Specialist
Tanner Pharma Group —Redbourn
- £24,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Sick pay
Quick apply
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
PA & Office Manager - Corporate Communications Agency
Black Sun Ltd —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
Quick apply
3h
Customer Journey Improvement Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
7h
Customer Support & Technical Specialist
Unibuddy —London
- £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- IT
- AI
- Annual leave
- Life insurance
6d
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring

I want to receive the latest job alerts for customer specialist in cippenham meadows

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer specialist jobs near cippenham meadows

Quality and Reporting Coordinator

Lanes Group -
Slough

Quick apply

Job details

Permanent | Full-time
£27,081 a year
3 hours ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Google Suite
Phone etiquette
Communication skills

Full job description

Quality and Reporting Coordinator

At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully.

Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators.

In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra.

Reporting to the Planning Manager (Planned Maintenance), the Quality and Reporting Coordinator is an essential part of the Special Projects Division; organising, planning and liaising with the rest of the Planned Maintenance team as well as the Field Team and wider business to ensure operations run smoothly in the department.

Position: Quality Reporting Coordinator

Location: Customer Solution Centre, Slough, Berkshire

Job Type: permanent, full-time

Hours: Monday to Friday, 37.5 hours per week

Salary: £27,081 per annum

Benefits: 24 days holiday (plus bank holidays); onsite restaurant; personal learning; workplace pension; onsite parking; free access to wellbeing support

About the role:

Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.

Be a part of high performing teams in a fast-paced environment that embraces a culture of continuous improvement and be prepared to take responsibility and accountability for your role.
Transferring and recording data into multiple spreadsheets in line with company's guidelines and standards.
Process end of day reports and communicate reporting within the business.
Check in house management systems to ensure data is captured correctly and update accordingly before processing across multiple spreadsheets and cross referencing this against the daily SA report.
To liaise and communicate regularly with the field engineers and field management teams to ensure completion of work.
Monitoring the email inbox to ensure all data is captured.
Use in house management systems to raise further work acknowledgements for the client to review and decide next steps.
To escalate operational difficulties to the planning managers in a timely manner, which enables solutions.
Support the planning teams with various administrative tasks.
To ensure call handling and GDPR are adhered to at all times and inbound & outbound phone calls are handled within the agreed time frame to help drive customer satisfaction.
To allocate all WNS contract works to Field Engineers which ensures that work is programmed to optimise Field Engineers productivity, within specified geographic.
To ensure field engineers are planned efficiently and to a high standard, to count towards the completion of jobs to help the team achieve monthly & yearly targets.
To allocate work and meet all traffic management and permit requirements for a geographic area with zero fines attributed to the allocation of work.
Undertake any other reasonable ad-hoc duties, activities or projects as requested by management.
Be aware of all Lanes Group policies and your responsibilities towards them.

So if you enjoy working in a fast paced environment and delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then we are the right Company for you.

What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.

About you:

The ideal candidate will:

Be hard working and respectful
Comply with health and safety standards
Have great interpersonal skills to create relationships with the team, engineers, and wider Lanes Group network
Have good knowledge of Microsoft 365 and Google Suite and ideally Salesforce...
Have solid communication skills (both written and verbal) with professional telephone etiquette
Be resourceful and proactive
Strong prioritising and multi-tasking skills, ability to work under pressure and on own initiative
Have the ability to deal with people at different levels

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.

Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.

Quick apply

Refine Your Search

customer specialist jobs in cippenham meadows

Quality and Reporting Coordinator

Customer Service Advisor

Customer Care Specialist

Analytical R&D Specialist

Customer Service Agent (20hrs per week)

Customer Service Agent

Helpdesk Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Sales Assistant - UNIQLO White City

Office Admin

Customer Success Specialist - Part time

Customer Experience Specialist, SMB

Customer Support Specialist

Customer Operations Specialist

PA & Office Manager - Corporate Communications Agency

Customer Journey Improvement Specialist

Zara Operations Store Specialist

Customer Support & Technical Specialist

Income Collection Officer

Client Engagement Manager

I want to receive the latest job alerts for customer specialist in cippenham meadows

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected