It support Work, Jobs in Cirencester, Gls (with Salaries)

IT Systems & Support Engineer
Kubus Group Limited —Kemble
- £35,000 a year
- Full-time
- Azure
- Customer service
- Salesforce
- Bereavement leave
- Referral programme
Quick apply
3h
IT Support Technician
Wishford Education —Tetbury
- £27,000 - £29,000 a year
- Weekend availability
- Customer service
- Travel
- IT
- Free parking
- Health & wellbeing programme
Quick apply
IT, AI, Cyber Security & Telecoms - Support Desk Technician 1st/2nd Line.
AAG, IT, AI, Telecoms & Tech (Alfred Ashley Group Ltd) —Cirencester
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Free parking
- Work from home
Quick apply
IT Technician (Prep School)
Cheltenham College —Cheltenham
- £25,000 - £30,000 a year
- Full-time
- Windows
- Organisational skills
- IT
- Employee discount
9d
IT Technician Placement
University of Gloucestershire —Cheltenham
- £24,521 a year
- Full-time
- Customer service
- Computer networking
- IT
21h
IT Apprentice
Wishford Education —Tetbury
- £22,000 - £26,000 a year
- Microsoft Outlook
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
IT Technician
Burford Secondary School —Burford
- £29,064 - £31,022 a year
- Part-time
- SharePoint
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
2d
Data Centre Technician, Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Swindon
- 12 hour shift
- AWS
- Travel
- Mentoring
IT Technician
St Josephs Catholic College —Swindon
- £28,814 - £30,742 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
4d
IT & Administrative Assistant
Roberts Limbrick Ltd —Gloucester
- IT
- Communication skills
1d
IT Service Desk Manager
Northrop Grumman —Cheltenham
- £55,000 - £65,000 a year
- Travel
- IT
- Leadership
IT Service Desk Manager
Thrings —Swindon
- Hybrid work
- Management
- Computer Science
- Customer service
- Life insurance
IT Support Engineer
iCOMAT —Gloucester
- Customer service
- IT
- Communication skills
2d
Service Desk Engineer
Northrop Grumman —Cheltenham
- £30,000 - £33,000 a year
- Azure
- Travel
- IT
Apprentice IT Technician
Mitie —Gloucester
- Up to £24,854.56 a year
- Full-time
- No experience needed
- Communication skills
- Time management
IT Service Desk Apprentice
QA Apprenticeships —Swindon
- £18,000 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- SharePoint
22h
Junior Linux System Admin
DXC Technology —Gloucester
- Full-time
- AWS
- Scripting
- Linux
- Employee discount
- Gym membership
Digital Operational Trainer
Barchester Healthcare —Cheltenham
- From £39,000 a year
- Continuous improvement
- Travel
- Communication skills
Quick apply
2d
IT Support Analyst (1st & 2nd Line)
Campden BRI —Chipping Campden
- £32,000 - £35,000 a year
- Azure
- Customer service
- Windows
- Employee discount
HR Systems Administrator
Hazlewoods —Cheltenham
- £33,000 - £36,000 a year
- Full-time
- Data analysis skills
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply

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IT Systems & Support Engineer

Kubus Group Limited
Kemble

Quick apply

Job details

Permanent | Full-time
£35,000 a year
3 hours ago

Benefits

Cycle to work scheme
Company pension
Tech scheme
Company events
Private medical insurance
Bereavement leave
Referral programme
Sick pay
On-site parking

Qualifications

Azure
Customer service
Salesforce
ERP systems
Logistics
NetSuite
Computer networking
IT
Intune
Help desk

Full job description

IT Systems & Support Engineer

Cirencester, Gloucestershire | Full-time | Starting ASAP

With over 20 years of making the complex simple, Kubus enhances customers experiences by simplifying complex IT solutions, delivered through our managed expertise, leading vendor partnerships and global logistics capability.

Our people are at the centre of our community, building strong relationships and supporting one another, creating an environment where everyone can thrive. At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community.

Our Values:

Passion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about driving change.
Agile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs.
Community - Building strong relationships, supporting one another, and creating an environment where everyone can thrive.
Expert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering value.

The Role:

We are looking for a Level 2 System & Support Engineer to join our internal IT team. In this role you will attend to internal IT related queries, providing excellent customer service to our internal staff. The successful candidate will work with our IT Apprentice to assist employees, and lead application administration & maintenance.

What You’ll Be Doing:

HELPDESK

Respond to IT Helpdesk queries
Point of escalation for Level 1 support queries
Manage the Helpdesk queue and respond to tickets in a timely manner
Troubleshoot hardware and software issues
Resolve issues with company owned IT
Build new devices based on company standards and best practices
Reset passwords and provide system admin for users and systems
Software patching and updates
Administration of ERP and CRM Systems
Professionally representing the Company whilst at external meetings, visits and when meeting customers/suppliers as per the Kubus Code of Conduct
Meet objectives and work to specified timeframes

SYSTEMS & APPLICATIONS

Own the resolution of application support requests
Administration of core applications and systems such as SalesForce, Netsuite, HaloPSA and M365
Own maintenance and management, including upgrades.

SYSTEMS

Maintain network, infrastructure & operating system patching across the estate
Ensure all infrastructure devices are operational, patched and secure
Assist with upgrades and configurational changes

GENERAL DUTIES

Provision new starters and leavers
Provision and upgrade IT equipment
Manage, record and maintain software updates and patches for internal systems and users
Perform IT Inductions for new starters
Daily Checks of systems to ensure operational status
Management of backups and associated hardware and software
Assist the Head of IT in project related work
Maintain asset register
Ensure documentation is maintained and kept up to date

PERSONAL STRATEGY

Increase knowledge of internal systems
Achieve industry recognised certifications as directed by the Head of IT
Identify issues with processes and propose solutions based on best practices
Feedback to the Head of IT on issues

CONDUCT

Professional and polite.
Always adhere to Company policy and work in line with the Company Quality Management Systems
Adhere to the Company's ISO 9001 & 27001 standards

What We’re Looking For:

This is a Level 2 IT System & Support Engineer position. The successful candidate will be expected to learn on the job and be office based 5 days a week from our Kemble office.
As Kubus is a growing organization some travel to other sites may be required from time to time.
A keen interest in IT and willingness to learn
Exhibit good problem-solving skills
Somone who is happy to learn on the job
Basic understanding of networking
Experience administrating ERP, CRM and ITSM systems (ideally Netsuite, Salesforce & HaloPSA)
Experience with M365 and Microsoft Azure (essential)
Experience of Intune and automated device provisioning
Understanding/prior experience administrating a Windows domain
Experience working in a helpdesk or customer service environment
Must be able to demonstrate Kubus’ company values.

What you’ll get:

Competitive salary & bonus scheme
Private healthcare & healthcare cash plan
Pension contributions above minimum requirement (matched up to 7%)
25 days holiday + bank holidays upon starting, increasing by a day each year to a maximum of 30 days
Salary sacrifice electric vehicle schemeEnhanced parental leave
Technology scheme
Cycle to work scheme
Reward & recognition portal – including discounts/cashback at hundreds of retailers

This is an excellent opportunity to join our IT Team during an exciting period of growth at Kubus!

Based at: Wellington House, Cotswold Business Park, Cirencester, GL7 6BQ
+44 (0) 1285 771 600 | kubus.com

Pay: £35,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Cycle to work scheme
On-site parking
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

it support jobs in cirencester, gls

IT Systems & Support Engineer

IT Support Technician

IT, AI, Cyber Security & Telecoms - Support Desk Technician 1st/2nd Line.

IT Technician (Prep School)

IT Technician Placement

IT Apprentice

IT Technician

Data Centre Technician, Operations, IT, & Support Engineering

IT Technician

IT & Administrative Assistant

IT Service Desk Manager

IT Service Desk Manager

IT Support Engineer

Service Desk Engineer

Apprentice IT Technician

IT Service Desk Apprentice

Junior Linux System Admin

Digital Operational Trainer

IT Support Analyst (1st & 2nd Line)

HR Systems Administrator

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