Department head Work, Jobs in Cirencester (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
SQL Analyst
Ecotricity —Stroud
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- SQL
- Presentation skills
- Mentoring
- Free parking
- Employee discount
Quick apply
11d
Collections Specialist
Ecotricity —Stroud
- £25,550 - £27,518 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
- Employee discount
Quick apply
9d
Group Head of Sales and Marketing
The Barn Theatre —Cirencester
- £35,000 - £42,000 a year
- Full-time
- CRM software
- Management
- Sales
- Employee discount
Quick apply
4d
Higher Education and Careers Advisor
Cheltenham Ladies' College —Cheltenham
- £11,126 - £14,949 a year
- Travel
- Leadership
- Annual leave
Quick apply
21h
Head of Ecommerce
Oak Furnitureland —Swindon
- £60,000 - £85,000 a year
- Full-time
- Sales
- Merchandising
- Analysis skills
- Free parking
- Employee assistance programme
People Operations Manager - Jockey Club Experiences - Exeter/ Wincanton
Levy —Cheltenham
- £30,000 a year
- Full-time
- Hospitality
- Administrative experience
- Travel
- Annual leave
Head of Netball
Marlborough College —Marlborough
- Full-time
Events Manager - Soho Farmhouse
Soho House & Co. —Chipping Norton
- Weekend availability
- IT
- Employee discount
Quick apply
Recruitment Advisor
Bamford Collection —Moreton-In-Marsh
- £38,000 a year
- Full-time
- Hospitality
- Time management
- Employee assistance programme
- Employee discount
Quick apply
6d
Payroll Coordinator - Part-time
Bamford Collection —Moreton-In-Marsh
- £21,000 - £35,000 a year
- Part-time
- Hospitality
- Microsoft Excel
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
Head of Finance & Accounts
Blushes —Cheltenham
- Up to £50,000 a year
- Full-time
- Heavy lifting
- Accounting
- Data entry
Quick apply
5d
Project Manager
WHScott & Son —Wickwar
- £50,000 a year
- Full-time
- PMP
- Project management
- Communication skills
Quick apply
10d
Fire Risk Assessor
A&E Fire & Security —Cheltenham
- Part-time
- Microsoft Outlook
Assistant Merchandiser
Superdry —Cheltenham
- Full-time
- Microsoft Excel
- Store discount
- Annual leave
Maintenance Assistant (Painter/Decorator)
Lucknam Park Hotel & Spa —Chippenham
- From £27,350 a year
- Weekend availability
- Maintenance
- Hotel
- In-person
- Free parking
- Employee assistance programme
Quick apply
8d
Merchandising Manager
Superdry —Cheltenham
- Full-time
- Merchandising
- Microsoft Office
- Store discount
- Annual leave
8d
Cover Supervisor
Rednock School —Dursley
- £19,790 a year
- Part-time
- Working with children
- Classroom experience
- In-person
Quick apply
2d
Marketing Business Partner
Sumer —Swindon
- Hybrid work
- Project management
- Organisational skills
- Marketing
Quick apply
Training Scheduler - Gloucester
Skyborne Aviation Ltd —Cheltenham
- £30,000 a year
- Communication skills
- Free parking
- Annual leave
9d

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Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

department head jobs in cirencester

Client Excellence Lead

SQL Analyst

Collections Specialist

Group Head of Sales and Marketing

Higher Education and Careers Advisor

Head of Ecommerce

People Operations Manager - Jockey Club Experiences - Exeter/ Wincanton

Head of Netball

Events Manager - Soho Farmhouse

Recruitment Advisor

Payroll Coordinator - Part-time

Head of Finance & Accounts

Project Manager

Fire Risk Assessor

Assistant Merchandiser

Maintenance Assistant (Painter/Decorator)

Merchandising Manager

Cover Supervisor

Marketing Business Partner

Training Scheduler - Gloucester

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