Job Summary
We are hiring a mid-level Okta CIAM Engineer to design and deliver customer identity solutions on the Okta platform, applying security best practices and improving reliability through automation and test-driven deployments. This is a hybrid position based in London.


Job Description
Position Summary
We are seeking a mid-level Okta Customer Identity (CIAM) Engineer to design, implement, and operate customer-facing identity capabilities using the Okta platform. This role is ideal for an engineer who can independently deliver well-scoped solutions, apply security best practices to customer authentication flows, and improve reliability through automation and testable deployments.
The CIAM Engineer will work closely with application teams, security, and governance partners to ensure customer identity experiences are secure, scalable, and compliant, supporting use cases such as registration, login, MFA, federation, M2M, and API access patterns.
Key Responsibilities
CIAM Platform Engineering & Operations
Administer and enhance Okta CIAM configurations including customer authentication policies, MFA enrollment, session management, and sign-on policies.
Build, maintain, and optimize customer identity flows (e.g., login, registration, account recovery, step-up authentication) with attention to security and user experience.
Integrations & Federation
Partner with application teams to define requirements for claims, scopes, redirect URIs, logout behavior, and session controls.
Automation, Provisioning & Workflows
Security, Governance & Documentation
Apply security best practices across customer identity including least privilege, secure token policies, MFA strategy, and strong auditability.
Support compliance and audit evidence collection including configuration traceability, change history, logs, and documented controls.
Maintain high-quality, versioned documentation including architecture notes, configuration standards, integration guides, and operational runbooks.
Leadership & Standards
Leads small-to-medium initiatives end-to-end: scoping, design, implementation, testing, and production rollout.
Contributes to reference architecture and platform standards including reusable patterns, best practices, guardrails, and design templates.
Required Qualifications
Strong understanding of CIAM fundamentals including authentication flows, MFA enrollment, sessions, and secure customer login patterns.
Preferred Qualifications
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
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