Pricing implementation Work, Jobs in Claverdon, War (with Salaries)

Sea Logistics Customer Care Specialist
Kuehne+Nagel —Birmingham
- Communication skills
European Logistics Specialist
GBA Logistics —Birmingham
- £28,500 - £36,000 a year
- Full-time
- Customer service
- Sick pay
Quick apply
Business Consultant Contracted Retail UK
The Goodyear Tire & Rubber Co. —Birmingham
- Remote
- Business development
- Analysis skills
- Continuous improvement
Junior Buyer
Doocey Group —Tipton
- Full-time
- Communication skills
Senior Manager of Business Development - IP
London Electric Vehicle Company (LEVC) —Coventry
- £65,000 a year
- Hybrid work
- Sales
- Engineering
- Business development
- Free parking
- Annual leave
Business Development Manager - IP
London Electric Vehicle Company (LEVC) —Coventry
- £55,000 a year
- Hybrid work
- Sales
- Engineering
- Business development
- Free parking
- Annual leave
Front of House Office Coordinator
EP Group —Birmingham
- Full-time
- Hospitality
- Front desk
- In-person
Quick apply
14d
Marketing Consultant
Centauri —Birmingham
- £27,420.00 - £36,351.21 a year
- Full-time
- CRM software
- English
- Computer skills
- Employee discount
Quick apply
3d
SAP S4 Hana Lead Consultant
Smart Edge Solutions —Coventry
- £49,395.21 - £116,137.72 a year
- Full-time
- Hybrid work
Quick apply
8d
Bid Manager - UK Defence
Mercury Hampton Ltd —Birmingham
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Contracts
Quick apply
Strategic Account Manager - Assessment
LRQA group —Birmingham
- Business development
Propositions Manager – Farming
NFU Mutual —Stratford-upon-Avon
- £70,000 - £75,000 a year
- Full-time
- Remote
- Communication skills
- Annual leave
- Employee discount
8d
Trade Operations Coordinator
Alliance Healthcare —Birmingham
- £29,000 a year
- Full-time
- Continuous improvement
- Travel
- Organisational skills
- Free parking
- Employee assistance programme
Senior Services Sales Expert
Dassault Systèmes —Warwick
- Hybrid work
- Flexible schedule
Lead Legal Project Manager
TLT —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Business development
- Analysis skills
Procurement Category Manager
High Speed Two (HS2) —Birmingham
- £41,092 - £48,344 a year
- Full-time
- Writing skills
- Presentation skills
- Continuous improvement
Product Manager - Data
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Communication skills
- Analytics
Commercial Manager Cardiac Rhythm Management (Central & North UK)
Abbott Laboratories —Solihull
- Full-time
- Microsoft Word
- Sales
- Data analysis skills
PCB Business Development Engineer (Electroplating & Chemistry)
Elements Solutions Inc —Birmingham
- From £48,770 a year
- CRM software
- Engineering
- Business development
Parts and Repairs UK Sourcing and Procurement Leader
Arabelle Solutions —Rugby
- Engineering
- English
- Master's degree
Quick apply

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Sea Logistics Customer Care Specialist

Kuehne+Nagel -
Birmingham

Apply Now

Job details

Permanent

Qualifications

Non-conformance investigation
Stakeholder collaboration
Stakeholder liaison
Freight forwarding experience
Logistics
Microsoft Office Suite
Customer support
Customer interaction
Multidisciplinary collaboration
Root cause analysis
EU Good Distribution Practice (GDP)
Communication skills
Supply chain customer service

Full job description

JOB DESCRIPTION

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

Are you passionate about delivering exceptional customer service and making a real difference to the customer experience? Do you have experience in Sea Logistics or freight forwarding and enjoy solving problems, building strong relationships and taking ownership?We are looking for a Customer Care Specialist - Healthcare & Reefer Logistics to join our Sea Logistics team in the UK. In this role, you’ll be the key link between our customers, Sales teams, ensuring shipments are handled smoothly and customers receive a proactive, high-quality service at every stage.As part of our healthcare team and Reefer team, you’ll also play a critical role in managing healthcare and temperature controlled customers, ensuring shipments are handled in line with GxP, customer-specific requirements and KN Healthcare quality standards. You'll take ownership of the end-to-end shipment cycle, working closely with customers, carriers and operational stakeholders to deliver excellent customer service.

How you create impact

Act as a key point of contact for customers, providing proactive updates, advice and solutions throughout the shipment journey.
Take ownership of customer queries, identifying and resolving issues while working closely with internal and external stakeholders.
Manage and monitor temperature-controlled and healthcare shipments proactively, ensuring compliance with customer requirements, temperature parameters and service commitments.
Oversee the end-to-end operational process from booking through to final delivery, ensuring all milestones are completed accurately and within agreed timelines.
Investigate service deviations and complaints, carrying out root cause analysis and driving corrective and preventative actions.
Work closely with Sales and Account Management teams to support customer onboarding, pricing opportunities and the smooth implementation of customer requirements.
Maintain accurate customer operating procedures, rates and service agreements within KN systems to ensure operational excellence and service consistency.
Build strong relationships with carriers, suppliers and internal stakeholders to support the successful execution of healthcare and reefer shipments.
Support operational financial activities including accrual management and customer billing accuracy.
Ensure all healthcare shipments are handled in accordance with KN quality processes, GxP/GDP requirements and relevant customer and regulatory standards.

What we would like you to bring

Experience in freight forwarding or transport planning, ideally with a strong focus on Sea Logistics.
An focused customer service mindset, with the ability to build trusted relationships and provide proactive, high-quality support.
Strong operational knowledge of the end-to-end export and/or import process, including booking management, documentation, shipment tracking and invoice management.
Experience managing time-sensitive, high-value or temperature-controlled shipments within a customer-facing or operational role.
Strong problem-solving skills and the confidence to investigate issues, identify root causes and find practical solutions.
Good knowledge of Microsoft Office, particularly Excel, and the ability to learn and work with different systems and processes.
An adaptable and collaborative approach, with the ability to work independently while partnering effectively with customers, Sales, Operations and other teams.
An understanding of customer quality requirements, with GxP and Dangerous Goods (DG) awareness being an advantage.
Excellent communication skills and fluent English, combined with a proactive, resilient and customer-focused approach.

What's in it for you

At Kuehne+Nagel, you’ll have the opportunity to build your expertise within a global logistics organisation while working in a role where your contribution has a direct impact on our customers and their experience. You’ll work alongside experienced colleagues across Customer Care, Sales and Operations, giving you the opportunity to develop your knowledge of Sea Logistics, healthcare logistics and customer solutions. You’ll also be part of a collaborative environment where we encourage new ideas, embrace technology and support our people in developing their skills and careers.This role offers the opportunity to become a trusted specialist in healthcare and temperature-controlled logistics, managing complex global supply chains and supporting customers whose products are critical to patient care and wellbeing.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Contact

Joana Dias

Apply Now

Refine Your Search

pricing implementation jobs in claverdon, war

Sea Logistics Customer Care Specialist

European Logistics Specialist

Business Consultant Contracted Retail UK

Junior Buyer

Senior Manager of Business Development - IP

Business Development Manager - IP

Front of House Office Coordinator

Marketing Consultant

SAP S4 Hana Lead Consultant

Bid Manager - UK Defence

Strategic Account Manager - Assessment

Propositions Manager – Farming

Trade Operations Coordinator

Senior Services Sales Expert

Lead Legal Project Manager

Procurement Category Manager

Product Manager - Data

Commercial Manager Cardiac Rhythm Management (Central & North UK)

PCB Business Development Engineer (Electroplating & Chemistry)

Parts and Repairs UK Sourcing and Procurement Leader

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