Support engineer Work, Jobs in Clavering, Ess (with Salaries)

1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
Quality Engineer
CONTAMAC LTD —Saffron Walden
- £37,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
- Life insurance
Quick apply
13d
Trainee Manufacturing Engineer
JMC Aviation —Bishop's Stortford
- ERP systems
- Communication skills
- Employee assistance programme
Control Systems Engineer
Johnson Matthey —Royston
- Full-time
- Programmable logic controllers
- Communication skills
Desktop Support Engineer - Luton Airport
ESP Global Services Limited —Luton
- Monday to Friday
- Windows
- Microsoft Office
- Computer networking
Quick apply
Duel Fuel Smart Meter Engineer
M Group —Stevenage
- £39,033 - £43,370 a year
- Overtime
- Employee assistance programme
- Employee discount
Production Engineer
Radleys —Saffron Walden
- ERP systems
- Continuous improvement
Field Service Engineer - Cambridge & East of England
Matthew Algie —Cambridge
- £35,000 - £37,000 a year
- Full-time
- Customer service
- Maintenance
- IT
- Annual leave
- Employee assistance programme
9d
PAT Testing Engineer Debden
JR PAT Testing —Debden
- Part-time
- Travel
- Flexible schedule
Quality Engineer
Hexcel Corporation —Duxford
- Full-time
- Microsoft Office
- No degree
Staff Linux Support Engineer
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- C++
- Linux
- AI
AOG Engineer
JMC Aviation —Stansted
- Travel
- Leadership
- Communication skills
Maintenance Engineer
Maintenance 24-7 Limited —Cambridge
- £35,360 - £36,400 a year
- Overtime
- Carpentry
- Hospitality
- Customer service
Quick apply
Workpack Engineer
Bilfinger SE —Royston
- Temporary
- Engineering
- Organisational skills
- Communication skills
Head of Marketing
Radleys —Saffron Walden
- Product management
- IT
- Communication skills
14d
Electrician
Sureserve —Cambridge
- £40,000 - £41,000 a year
Quick apply
Helpdesk Contracts Administrator
JCW Energy Services Ltd —Royston
- £25,000 a year
- Overtime
- Bilingual
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
7d
NM Maintenance Apprentice
Johnson Matthey —Royston
- Full-time
- English
- In-person
- Communication skills
- Employee discount
16h
Technical Service Representative
Xerox —Bishop's Stortford
- Full-time
- Schematics
- Customer service
- Travel
Lead Maintenance Engineer
Anglian Water Services Ltd —Chelmsford
- £50,000 a year
- Full-time
- Maintenance
- Communication skills
- Annual leave

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1st Line IT Engineer

Solus Accident Repair Centres -
Stansted

Apply Now

Job details

Permanent | Full-time
£26,000 - £32,000 a year

Benefits

Company pension
Employee discount

Full job description

Overview:

We are excited to offer you the opportunity to join our expanding Technology Business Unit as a Level 1 IT Engineer.

What You'll Be Doing

As a 1st line support agent, you need to collect sufficient information about a customer's issue. If you cannot solve a problem, you pass along the ticket to the 2nd line support, who handles time-consuming and technical issues arising from the first support. Usually, first line support receives queries from our internal people and external companies where we provide Evolve.

Responsibilities:

As our Solus IT Engineer you will:

Act as the first point of contact for IT issues, handling initial support queries via phone, email or chat.
Trouble shoot and resolve basic technical problems related to hardware, software and network connectivity.
Log, categorise, and prioritise support tickets, escalating complex issues to 2nd or 3rd line support as needed.
Maintain accurate records of incidents, resolutions, and procedures in the ticketing system.
Provide clear instructions and guidance to users for resolving common issues and improving their tech experience.
Monitor system performance and respond to alerts to prevent and address potential issues.
Work closely with other support teams and departments to ensure comprehensive and efficient problem resolution.

Qualifications:

Who are Solus?

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.

Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:

Competitive salary based on location, skills, experience, and qualifications.
Bonus opportunity tied to your performance and the overall success of Solus.
Company pension scheme with employer contributions.
33 days’ holiday (including bank holidays), with the option to buy or sell up to 5 days.
Save money with up to 40% discount on Aviva products and other retailer discounts.
Share in Aviva’s success through the Aviva Save As You Earn scheme.
Supportive policies including parental and carer’s leave.
Wellbeing focus with tools like Group Income Protection and 24/7 GP access.

At Solus, we value inclusivity and welcome all applicants. If you’re excited but don’t tick every box, we encourage you to apply—your unique skills might be just what we need.

We guarantee an interview for disabled applicants meeting the minimum criteria—just email us after applying to let us know.

Ready to join us? Apply online today, and our team will be in touch within 14 days.

Apply Now

Refine Your Search

support engineer jobs in clavering, ess

1st Line IT Engineer

Quality Engineer

Trainee Manufacturing Engineer

Control Systems Engineer

Desktop Support Engineer - Luton Airport

Duel Fuel Smart Meter Engineer

Production Engineer

Field Service Engineer - Cambridge & East of England

PAT Testing Engineer Debden

Quality Engineer

Staff Linux Support Engineer

AOG Engineer

Maintenance Engineer

Workpack Engineer

Head of Marketing

Electrician

Helpdesk Contracts Administrator

NM Maintenance Apprentice

Technical Service Representative

Lead Maintenance Engineer

I want to receive the latest job alerts for support engineer in clavering, ess

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