Loan administrator Work, Jobs in Claygate, Sry (with Salaries)

Loan Administrator
Step One Finance —Woking
- Full-time
- Microsoft Excel
- Customer service
- Computer skills
Quick apply
Admissions Administrator
Imperial College London —Charing Cross
- £41,005 - £45,616 a year
- Full-time
- Hybrid work
- Computer literacy
- Bachelor's degree
- School
- Annual leave
8d
HMP&YOI Feltham A Administrator - Digital Team
Ministry of Justice —Feltham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- IT
- Annual leave
13d
Client Accounts Administrator
Dexters —Feltham
- £26,400 a year
- Monday to Friday
- Communication skills
- Employee discount
Quick apply
Insurance Administrator
London Borough of Sutton —Sutton
- £29,436 - £31,158 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
9d
Operational Resilience Vetting Administrator
London Fire Brigade —London
- £36,723 - £44,085 a year
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Employee discount
5d
Insurance Process Administrator
Bionic Services Ltd —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Mortgage Administrator
Weycroft Financial Services —Woking
- £27,500 - £28,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Operations Manager (IT, Facilities & Fleet)
Rainbow Trust Children's Charity —Leatherhead
- Up to £40,000 a year
- Microsoft Excel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Loan Administrator
OSB Group —London
- Full-time
- Banking
- Annual leave
Digital Systems Manager
Apax —London
- £50,000 - £55,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Senior Admissions Officer (Applicant Enquiries)
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Annual leave
- Employee assistance programme
7d
CAJ - iLAC Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Client Accounts Manager
Pinnacle Group —London
- £60,000 - £65,000 a year
- Management
- Accounting
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Business Services Administrator - Powercare
UK Power Networks —London
- £32,244 a year
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
12d
Education Administrator (Taught Programmes)
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Associate, Portfolio Valuation and Fund Advisory (Structured Products) - London
Houlihan Lokey —London
- Full-time
- Hybrid work
- Microsoft Excel
- Master's degree
- Analysis skills
HR Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Human resources
- IT
- Communication skills
- Annual leave
9d
Sales Administrator
Bionic Services Ltd —London
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Loan & Fund Operations Associate-AVP
Delta Capita —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Bachelor's degree
Quick apply

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Loan Administrator

Step One Finance -
Woking

Quick apply

Job details

Permanent | Full-time

Qualifications

Microsoft Excel
Customer service
Computer skills
Banking

Full job description

We are seeking a talented and motivated full-time Loan Administrator to join our Customer Service team at an exciting time of business growth and transformation.

Located just a two-minute walk away from the Woking town centre, Step One Finance provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative teamwork environment and exposure to a wide variety of work.

Imagine and shape your future at Step One Finance Limited where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

Step One Finance is proud to be an equal opportunity employer, and we take affirmative action to create a more inclusive and equitable world of work.

Your role:

To provide Step One’s customers with assistance if they raise a query or require information.
To provide relevant statements to customers in a timely manner in accordance with regulatory guidelines.
To contact customers in respect of overdue balances, payments, fees and charges to ensure they remain informed.
To read, understand and work in accordance with both the Company’s secured and unsecured policies and processes.
To ensure the accuracy of customer and loan related data is captured during the loan administration process on our inhouse system.
To establish and maintain an effective working relationship with key 3rd party business partners.
To ensure that all mandatory training is undertaken in the time period set by the business.
To conduct inbound and outbound calls with customers and 3rd party business partners in a friendly and professional way and behave in a manner that ensures Step One customers are treated fairly.
To accurately correspond with customers via letter and/or email in order to answer their queries.
To recognise and identify customers complaints and escalate them accordingly.
To recognise when a customer is ‘vulnerable’ and provide them with available forbearance options.
To assist customers who are in arrears by providing information and options available to them.
To escalate to management, accounts where all options to recover monies have been exhausted and legal action may be required.
To work with the Senior Servicing Manager in relation to any other ad hoc queries.
To report incidents that may have a customer impact to the Head of Compliance in a timely manner.
To report Data Protection breaches within 24 hours to the Head of Compliance.
To assist in the identification of Step One being used to facilitate financial crime and refer to the MLRO or Deputy MLRO in the event that you are suspicious.

Key skills:

Previous financial sector/Banking experience would be an added advantage.
Previous customer service experience would be an added advantage.
Proficient computer skills - MS Excel

Person Requirements

A strong team player with a friendly, professional approach
Proactive and self-motivated with a “can-do” attitude
Pragmatic, flexible, and solutions-focused
Committed and conscientious, with a drive to deliver results
Honest, reliable, and operates with integrity

Why Join Us?

Competitive salary
The chance to be a key part of a growing company
A dynamic and supportive team culture where your contributions are truly valued
Comprehensive range of the employee benefits- subject to scheme rules

Step One Finance does not offer visa sponsorship; therefore, all candidates must have a valid right to work in the UK.

Quick apply

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