Senior technical support Work, Jobs in Clerkenwell, Gtl (with Salaries)

Senior Agile Delivery Manager
Reward Gateway —London
- £85,000 - £110,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- No experience needed
- Employee discount
Technical Support Manager – Anaerobic Digestion & Biogas
We Are Orchard —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Sales
- Project management
- Work from home
- Sick pay
Quick apply
Technical Support Engineer II, Triage & Discovery
Alloy —London
- SQL
- JavaScript
- Travel
Senior Technical Programme Manager (Senior TPM)
Reward Gateway —London
- £120,000 - £140,000 a year
- Full-time
- Hybrid work
- APIs
- Agile
- AI
- Employee discount
Quick apply
12d
Technical Provisioning & Support Specialist
Danescroft Solutions —London
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
8d
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement
Technical Support Engineer
DoorDash USA —London
- Remote
- Salesforce
- Analysis skills
- Mentoring
Quick apply
Senior Technical Consultant
Prorec Solution Ltd —London
- £90,000 - £110,000 a year
- Hybrid work
- DevOps
- Java
- AWS
- Health & wellbeing programme
- Work from home
Quick apply
Insurance Technical Delivery Support, Technology Programme Delivery, Engineering, Technology & Transformation
Deloitte —London
- Hybrid work
- Azure
- PMP
- AWS
Onsite Senior Technical Analyst, IT Infrastructure Services
Deloitte —London
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Senior Technical Officer, Strategic Evolution
CDP Global —London
- £32,157 - £40,197 a year
- Hybrid work
- English
- Analysis skills
- Organisational skills
- Employee assistance programme
10d
Senior Technical Project Manager
CoMind —London
- £84,000 - £126,000 a year
- Full-time
- PMP
- Organisational skills
- IT
- Employee discount
Senior Technical Officer, Financial Services, Strategic Evolution
CDP Global —London
- £32,157 - £40,197 a year
- Hybrid work
- English
- Analysis skills
- Organisational skills
- Employee assistance programme
10d
Senior Manager, Learner & Client Support
Multiverse —London
- Full-time
- Hybrid work
- IT
- AI
- Gym membership
- Life insurance
Quick apply
Workplace Technical Manager
Land Securities —London
- Full-time
- Computer literacy
- Engineering
- IT
- Annual leave
- Employee assistance programme
Senior Operations Manager - The Whiteley, London
Savills Management Resources —London
- £55,000 - £65,000 a year
- Weekend availability
- Microsoft Office
- Project management
- Contracts
6d
Senior Policy Lead
Elexon —London
- Up to £50,800 a year
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
Senior Broker Support Technician
Ardonagh Specialty —London
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- IT
- Annual leave
Quick apply
8d
Senior Sales Executive- UK
RealTrust —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Mentoring
- Work from home
- Referral programme
Quick apply
Senior IT Support Engineer
RightShip —London
- Azure
- SharePoint
- IT
Quick apply

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senior technical support jobs near clerkenwell, gtl

Senior Agile Delivery Manager

Reward Gateway -
London

Apply Now

Job details

Full-time
£85,000 - £110,000 a year

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Jira
SAFe
Azure
DevOps
No experience needed
Google Cloud Platform
Microservices
AWS
Incident response
Confluence
Scrum
Software development
APIs
Agile
SaaS
SDLC

Full job description

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions.

Guided by our shared missions - ‘Making the World a Better Place to Work’ and ‘Enriching Connections, For Good’ - we’re committed to transforming workplaces and improving people’s daily lives.

Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives.

Your Role in Our Mission

We are expanding our Delivery function to support a growing portfolio of cloud‑based, high‑availability SaaS products. With a significant number of engineering squads operating across regions, we are looking for a high‑impact Senior Agile Delivery Manager who thrives in complex engineering environments and can bring clarity, structure, and predictability to multi‑team delivery.

This is a high‑ownership, hands‑on individual contributor role. You will directly own delivery for 3–4 engineering squads, working closely with Product, Engineering, Architecture, and fellow Agile Delivery Managers to ensure seamless delivery across features, platform initiatives, technical debt, and incidents.

If you excel at system‑level thinking, cross‑team alignment, and delivery orchestration in cloud environments, this role is for you.

What’s In It For Me?

A chance to be part of an extremely well established, stable and high growth ‘Unicorn’ SaaS company with over 50 benefits in our employee benefits package, including:

A flexible holiday plan of up to 40 days per year
£400 a year Wellbeing Allowance
Private Medical Insurance
Allowance for professional development books, E-books, and podcasts
Contributory pension scheme
Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands

Click here to see our full suite of benefits and perks dedicated to supporting all aspects of employee wellbeing!

Flexible, Hybrid Working:

Collaboration, connection as a team, and strong internal relationships are part of the “RG Magic” that makes our culture thrive. Our teams work from our Dean Street office two days per week.

What You’ll be Doing:

Delivery Ownership (Across 3–4 Engineering Squads)

Own end‑to‑end delivery for 3–4 engineering squads, ensuring clear priorities, strong execution discipline, and predictable delivery outcomes.
Maintain a deep understanding of each squad’s roadmap, capacity, constraints, and performance.
Lead delivery across product features, technical debt, platform improvements, and operational work (incidents, resilience, support).
Ensure readiness for delivery through well‑structured backlogs, aligned objectives, and clear acceptance criteria.

Cross‑Team Delivery & Dependency Management

Work closely with other Agile Delivery Managers to manage dependencies across 30+ global engineering squads.
Coordinate sequencing, risk management, and alignment for transversal initiatives spanning multiple teams.
Facilitate cross‑squad forums (Scrum of Scrums, dependency reviews, release readiness syncs).
Maintain clear documentation of dependencies, risks, and mitigation plans (RAID logs, delivery boards).

Agile Ways of Working (Multi‑Team Environment)

Facilitate agile ceremonies for assigned squads (stand‑ups, sprint planning, refinements, reviews, retros).
Champion lean, scalable delivery practices that work across multiple teams and regions.
Promote continuous improvement and delivery discipline across squads.
Support teams in iterative planning, effective estimation, and realistic forecasting.

Technical Delivery & Engineering Alignment

Understand architectural patterns used across squads (APIs, microservices, cloud services, CI/CD pipelines).
Partner with Engineering Leads and Architects to identify and manage technical risks, platform dependencies, and environment constraints.
Feed technical incidents, post‑mortems, and reliability improvements into delivery plans and backlogs.
Ensure technical debt and resilience initiatives receive appropriate prioritisation and visibility.

Communication & Stakeholder Management

Provide clear and concise updates on progress, risks, delivery confidence, and scope changes to senior stakeholders.
Act as the primary delivery partner for Product Managers and Engineering Leads.
Translate complex technical issues into business‑relevant insights.
Maintain strong relationships across Engineering, Product, Security, Data Protection and Architecture.

Process, Tooling & Continuous Improvement

Shape delivery practices to support consistency and predictability across global teams.
Use delivery metrics (lead time, cycle time, throughput, deployment frequency, incident trends) to drive improvement.
Support squads in adopting effective tooling (Jira, Confluence, Miro, dashboards).
Champion a culture of learning, experimentation, and operational excellence.

Experience and Skills You Need in this Role:

Proven experience as an Agile Delivery Manager or Delivery Lead in a tech‑first or SaaS organization.
Experience managing delivery for multiple squads simultaneously (typically 3–5 teams).
Strong understanding of the software development lifecycle (SDLC) and modern engineering practices.
Hands‑on experience coordinating delivery in cloud-native environments (AWS, Azure, GCP).
Familiarity with microservices, APIs, CI/CD pipelines, DevOps practices, and modern cloud architectures.
Experience supporting incident response and post‑incident delivery.
Demonstrated ability to identify and manage cross‑team dependencies in scaled engineering organizations.
Skilled facilitator of Agile ceremonies and delivery rhythms.
Experience with lightweight scaling practices (Scrum of Scrums, dependency boards, cross‑squad planning).
Ability to coach teams on effective delivery habits and continuous improvement.
Familiarity with SAFe, LeSS, or other scaled agile frameworks (practical experience preferred, not required).
Strong experience with Jira, Confluence, Miro, and delivery reporting tools.

The Interview Process

Screening interview with the Talent Acquisition Partner
First Stage Online interview with the VP of Delivery and Delivery Director
Final interview with the CTO

At Reward Gateway | Edenred, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let your Talent Acquisition Partner know. Your needs are important to us, and we want to ensure an equitable experience for every candidate.

Be comfortable. Be you.
We want every employee to feel comfortable bringing their passion, creativity and individuality to work. We value all cultures, backgrounds and experiences, because we believe diversity drives innovation and makes us stronger. Our approach to hiring and building teams is about more than filling roles - it’s about creating an environment where everyone can thrive, feel supported, and contribute to our mission of making the world a better place to work!

About Reward Gateway

Reward Gateway is culture and client driven. We’re obsessed with putting the “Human” in HR and are proud to have been 100% dedicated to HR for over a decade. Since 2007, we’ve been right by the side of the world’s most innovative HR people, giving them beautiful products and tools they can use to attract, engage and retain their people.

The world’s most successful companies treat their people differently. They generate stock market returns of twice their peers and they have half the employee turnover. 76% of CEOs recognize that employee engagement is vital to their success but only 24% say they have a highly engaged company. Bridging that engagement gap is what drives us.

Our Hiring Process

Stage 1:

Applied

Stage 2:

Review

Stage 3:

Final Interview

Stage 4:

Hired

Department

Engineering

Employment Type

Full Time

Location

London

Workplace type

Hybrid

Compensation

£85,000 - £110,000 / year

Reporting To

VP of Delivery

Apply Now

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