Delivery manager Work, Jobs in Clerkenwell (with Salaries)

Massimo Dutti Operations Manager- Regent Street
INDITEX —London
- Weekend availability
- Analysis skills
- Team management
- Mentoring
Quick apply
Telephonist / Account Manager Wanted for Courier Company! – Part Time
West London Transport Ltd —London
- From £15 an hour
- Part-time
- Customer service
- Business development
- In-person
- Flexible schedule
Quick apply
10d
Customer Experience and Operations Manager
Love Velo —Holborn
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Annual leave
Quick apply
4d
Senior Delivery Manager
Synapri —South East London
- Up to £95,000 a year
- PMP
- Team management
- Agile
Intermediate Agile Delivery Manager
HippoDigital —London
- £38,500 - £47,000 a year
- Hybrid work
- In-person
- Employee discount
12d
Head of Customer Experience
Stellify —London
- £95,000 - £110,000 a year
- Hybrid work
- CRM software
- Team management
Quick apply
Guest & Colleague Experience Manager
Portico Corporate Reception Management —London
- £55,000 - £60,000 a year
- Full-time
- Continuous improvement
- Training & development
- Guest services
- Annual leave
- Life insurance
Quick apply
9d
Customer Support Manager - FTC 1 year contract
Second Nature —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Leadership
- Communication skills
Quick apply
8d
Deputy Manager - Bershka Parkhouse
INDITEX —London
- Full-time
- Merchandising
- Recruiting
- Retail management
- Employee discount
Quick apply
Delivery Manager -UK - Permanent
Satalia —London
- Full-time
- Remote
- PMP
- Continuous improvement
- AI
- Flexible schedule
3d
Service Delivery Manager
Ekco —London
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Delivery Program Manager
Google —London
- £92,000 - £94,000 a year
- Bachelor's degree
- No degree
9d
Programme Delivery Manager
Tes Global —London
- £40,000 - £45,000 a year
- Part-time
- Doctoral degree
- Master's degree
- Education
- Annual leave
- Employee assistance programme
Quick apply
11d
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
Quick apply
Head of Customer Care
Clarion Housing Group —London
- £70,398 - £87,998 a year
- Full-time
- Hybrid work
- Customer service
- Team management
- Travel
2d
Senior Programme Delivery Manager
Imperial College London —South Kensington
- £59,808 - £71,793 a year
- Weekend availability
- Hybrid work
- Management
- University
- Continuous improvement
- Annual leave
5d
Senior Delivery Manager
Waracle —London
- Full-time
- Hybrid work
- Mentoring
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Agile Delivery Lead
Quilter —London
- Full-time
- Agile
- Financial services
- AI
Service Delivery Manager
ECI —London
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Continuous improvement

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delivery manager jobs near clerkenwell

Massimo Dutti Operations Manager- Regent Street

INDITEX -
London

Quick apply

Job details

Full-time

Qualifications

Succession planning
Operations management
Mentoring junior staff
Payroll administration
Employee relations
Payroll management
Retail team management
Analysis skills
Team management
Store management
Staff training
Mentoring
Operational strategy development
Management reporting
Customer support
Professional development mentoring
Customer interaction
Site housekeeping
Training & development
Stock replenishment
Loss prevention
Retail management
Cash handling
Leadership
Data analysis within retail industry
Analytics
Rota coordination

Full job description

OPERATIONS MANAGER

Full-Time Position
Reports to: General Manager

About the Role

At Massimo Dutti, operational excellence is essential to delivering a refined and seamless customer experience.

As Operational Manager, you will lead and organise all operational processes in store, ensuring efficiency, compliance and performance across both front and back of house. You will use data and operational KPIs to improve productivity, control costs and maintain premium standards.

This is a strategic and hands-on leadership role in a fast-paced retail environment. You will work closely with the Store Director to ensure operational stability, strong governance and team development.

What You’ll Be Doing

Store Operations

Organise store operations based on KPIs to optimise performance
Analyse operational reports (replenishment ranking, returns, transfers, productivity) and implement improvement plans
Oversee deliveries and ensure productivity targets are achieved
Ensure timely and effective replenishment across all departments
Maintain healthy stock levels through structured returns and transfers
Monitor front and back of house efficiency and propose improvements
Manage and maintain store electronic devices and troubleshoot when required
Oversee online order processes and daily operational deadlines

Security & Compliance

Support the Store Director in minimising stock loss through strong security procedures
Ensure all cash desk operations (refunds, exchanges, transfers, RFID processes) follow company standards
Monitor and report cash discrepancies
Oversee banking procedures and follow up on incidents
Ensure funds management and documentation are completed correctly
Train cashiers and managers in operational standards

HR & Commercial Processes

Manage the operations team hours budget responsibly
Design effective schedules aligned with business needs and work-life balance guidelines
Monitor sales productivity and take corrective actions when required
Oversee payroll processes and ensure deadlines are met
Ensure employee relations processes follow company policy
Reinforce HR policies and the Code of Conduct
Promote consistent application of the company return policy

Training & Development

Identify team members with development potential
Build and support succession planning within operations
Conduct performance reviews and development plans
Ensure team training for new projects and operational updates

Customer Experience

Ensure operational excellence supports high customer satisfaction
Support the team with product knowledge and service standards
Resolve customer concerns professionally, including refund-related queries

Health, Safety & Sustainability

Maintain high housekeeping and safety standards
Ensure compliance with Health & Safety policies
Promote safe working practices
Act as an ambassador for sustainability initiatives

Experience

For External Candidates:

Proven experience managing retail operations in a fast-paced environment
Strong experience leading and developing teams
Experience analysing KPIs and driving operational performance

For Internal Candidates:

Strong performance record and understanding of brand standards
Demonstrated leadership capability
Operational knowledge and commercial awareness

Skills and Attitude

To succeed in this role, you will demonstrate:

Structured and analytical thinking
Strong leadership and mentoring ability
Strategic planning and forward-thinking mindset
Excellent organisation and delegation skills
Confidence making decisions based on data
Emotional intelligence and professional communication
Problem-solving mindset with initiative
Reliability and strong sense of accountability
Strong numerical and analytical skills
Ambition to grow within a premium retail environment

Please Note

This role requires flexibility, including evenings and weekends. Responsibilities may evolve according to business needs.

We are an equal opportunity employer and welcome applications from all backgrounds and experiences.

INDINDITEXSM

Quick apply

Refine Your Search

delivery manager jobs in clerkenwell

Massimo Dutti Operations Manager- Regent Street

Telephonist / Account Manager Wanted for Courier Company! – Part Time

Customer Experience and Operations Manager

Senior Delivery Manager

Intermediate Agile Delivery Manager

Head of Customer Experience

Guest & Colleague Experience Manager

Customer Support Manager - FTC 1 year contract

Deputy Manager - Bershka Parkhouse

Delivery Manager -UK - Permanent

Service Delivery Manager

Delivery Program Manager

Programme Delivery Manager

Customer Experience Manager

Head of Customer Care

Senior Programme Delivery Manager

Senior Delivery Manager

Assistant Customer Service Manager

Agile Delivery Lead

Service Delivery Manager

I want to receive the latest job alerts for delivery manager in clerkenwell

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