Customer support & client services occupations Work, Jobs in Cleveland, Nyk (with Salaries)

Hire Administrator
SunbeltRentals —Cleveland
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
Customer Service Assistant (Full Time)
Ramsdens Financial Ltd —Coulby Newham
- Up to £13.65 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
6d
Service Advisor (Customer Service)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Annual leave
Client Services Coordinator
Heuvel —Newton Aycliffe
- From £14 an hour
- Part-time
- Analysis skills
- Financial services
- Communication skills
- Free parking
- Flexitime
Quick apply
Monitoring Services Coordinator
Demeter Limited —Stockton-On-Tees
- £20,982 a year
- Part-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Flexitime
Quick apply
8d
Customer Service Representative
Cleveland Cable Co Ltd —Middlesbrough
- Weekend availability
- Sales
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
17h
Inbound Sales & Service Advisor
Clearanswer —Middlesbrough
- £23,829 - £24,936 a year
- Full-time
- Sales
- Customer service
- In-person
- Employee discount
Customer Service Representative
Northgate Vehicle Hire —Darlington
- £24,854 a year
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor (Full-time)
Lemon Business Solutions Ltd —Stockton-on-Tees
- £24,823.50 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Annual leave
Quick apply
1d
Customer Success Manager
Property Webmasters Ltd —Hartlepool
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Salesforce
- Organisational skills
- Employee discount
Quick apply
Customer Service Representative - FM Team
Northgate Vehicle Hire —Darlington
- £24,854 a year
- Free parking
- Annual leave
Quick apply
Senior Test Centre Associate - Middlesbrough
Reed In Partnership —Middlesbrough
- £14.80 an hour
- Part-time
- Customer service
- Supervising experience
- Driving
UK - Agency Operations Assistant
Paul Gough Media —Hartlepool
- £24,000 - £26,000 a year
- Full-time
Quick apply

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Customer Service Assistant (Full Time)
Ramsdens Financial Ltd —Coulby Newham
Process customer orders and transactions accurately within agreed timeframes. You will ensure that customer orders and service requests are processed…
Up to £13.65 an hour
Quick apply
6d
Sales Assistant (4 hours) - Middlesborough
Poundstretcher —Middlesbrough
You’ll play a key role in ensuring our customers leave with a smile, thanks to your excellent product knowledge and dedication to keeping our shelves stocked…
14d

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customer support & client services occupations jobs near cleveland, nyk

Hire Administrator

SunbeltRentals -
Cleveland

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Job details

Permanent

Benefits

Annual leave
Company pension

Qualifications

Sales
Customer service
Computer literacy
Upselling
Microsoft Office
Communication skills
Negotiation

Full job description

About The Role

CUSTOMER SERVICES - IT’S A PEOPLE THING

Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you.

It’s not about what you know. It’s who you are. As a Hire Controller you’ll be doing one of the most important jobs in our business looking after our customers. Which means building relationships, getting to know what they do, how they do it, and most importantly, how we can help them do it better.

In the role of Hire Controller you'll be responsible for delivering a best-in-class service whilst using product knowledge and expertise to maximise upselling opportunities. Your days will be spent communicating with customers on the telephone, via email and responding to website requests. You’ll manage an order from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers. You’ll enjoy thinking on your feet and using your initiative to ensure we deliver the very best experience for our customers and that we continue to improve our service.

This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.

What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

About You

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To succeed as a Hire Controller you will bring the following skill-set and behaviours:

Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy customers
Previous experience in the hire or construction industry would be advantageous but not essential
Experience in developing and utilising product knowledge, eager to understand our product range and the wider Sunbelt business
Exceptional communication skills including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
An effective team member with a highly supportive, collaborative approach
A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role

About Us

Why Sunbelt?

Whether it's construction sites, energy projects, government initiatives, or unforgettable events, Sunbelt Rentals deliver the equipment and expertise to move every industry forward. With our ambition to an employer of choice this makes Sunbelt Rentals an ideal destination for your next career move.

We are committed to the fair treatment of our staff, potential staff, and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background.

Having a criminal record will not automatically bar an individual from working with us. We judge each case on its own merits, taking into account the relevance of the conviction to the role, the circumstances, and the time passed since the offence.

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Refine Your Search

customer support & client services occupations jobs in cleveland, nyk

Hire Administrator

Customer Service Assistant (Full Time)

Service Advisor (Customer Service)

Client Services Coordinator

Monitoring Services Coordinator

Customer Service Representative

Inbound Sales & Service Advisor

Customer Service Representative

Customer Service Advisor (Full-time)

Customer Success Manager

Customer Service Representative - FM Team

Senior Test Centre Associate - Middlesbrough

UK - Agency Operations Assistant

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