Solutions engineer Work, Jobs in Cloughmills, Ant (with Salaries)

Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
12d
CAD Technician
Creagh Concrete —Toome
- Full-time
- AutoCAD
- CAD
- Organisational skills
Intermediate Electrical Design Engineer
Delap & Waller —Antrim
- Full-time
- Hybrid work
- Schematics
- System design
- Programmable logic controllers
- Free parking
- Health & wellbeing programme
Quick apply
4d
Business Systems & Integration Analyst
Clarke —Ballymena
- £23,374.97 - £24,175.72 a year
- Full-time
- ERP systems
- SQL
- Analysis skills
- Free parking
- Annual leave
Quick apply
5d
Facilities & Utilities Engineer
Terumo —Larne
- AutoCAD
- HVAC
- In-person
MEP BIM Engineer
Alternative Heat —Antrim
- Full-time
Quick apply
Site Commissioning Engineer - Ballykelly
TES Group —Limavady
- Full-time
- Life insurance
Quick apply
7d
Design Engineer (Electrical) REF: 2627a
Fingleton White —Antrim
- Overtime
- Hybrid work
- Engineering
- English
- Microsoft Office
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Structural Engineer
Creagh Concrete —Toome
- AutoCAD
- Sales
- Engineering
EHS Advisor
Terumo —Larne
- Monday to Friday
- Microsoft Office
- In-person
- Communication skills
6d
Senior Electrical Design Engineer
Delap & Waller —Antrim
- Full-time
- Hybrid work
- AutoCAD
- Schematics
- Engineering
- Free parking
- Health & wellbeing programme
Quick apply
3d
Electrical Project Manager
Alternative Heat —Antrim
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply

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solutions engineer jobs near cloughmills, ant

Telematics Support Advisor

Motia -
Antrim

Quick apply

Job details

Full-time
£26,875 a year
12 days ago

Benefits

Free parking
Annual leave
Company pension

Qualifications

Customer service
Electrical engineering
Technical support
Microsoft Office

Full job description

About us:

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.

About the role

Reporting to the Telematics Support Manager, the Telematics Support Advisor will be part of a team acting as the first point of contact for Customers who require support. You will provide an exceptional standard of customer service when answering calls and responding to emails or tickets. Technical Support Advisors are expected to work independently and use their own initiative whilst still working effectively as part of their team.

Duties & Responsibilities

Provide a high level of customer service as the first point of contact for customers via telephone, email and our customer portal
Log calls accurately, with a high level of detail on our CRM system.
Proactively deal with Customers queries.
Carry out support query resolutions.
Assist in retrieving CCTV footage for customers via the Motia Portal.
Provide information to customers on request.
Schedule engineer visits, organising relevant equipment and provide technical support to engineers when required
Set up of tracking equipment, both software and hardware.
Knowledge of electrical wiring and interest in electrical engineering desirable but not essential.
Maintain a positive attitude and a high level of customer service.

Requirements

Experience working in a customer facing role be preferred but not essential.
Experience of working within a tech support role would be preferred but not essential.
Experience in software support is beneficial.
Working knowledge of Microsoft Office necessary.
Patient and polite with excellent customer service skills.
Professional and confident communicator.
Fast learner who can adapt to new systems quickly.
Strong problem-solving skills.
Ability to work well individually and as part of a team.
Accuracy and attention to detail.

Benefits

Free parking available
Basic salary - £26,875
Annual Bonus - up to £2000 per annum
25 days annual leave plus bank holidays.
An additional day annual leave for your birthday (after 1 year service)
Holiday purchase scheme up to 5 days (after 2 years service)
Sociable working hours, no weekends or evenings
Fun, supportive working environment
Pension
4 x salary life assurance

Quick apply

Refine Your Search

solutions engineer jobs in cloughmills, ant

Telematics Support Advisor

CAD Technician

Intermediate Electrical Design Engineer

Business Systems & Integration Analyst

Facilities & Utilities Engineer

MEP BIM Engineer

Site Commissioning Engineer - Ballykelly

Design Engineer (Electrical) REF: 2627a

Structural Engineer

EHS Advisor

Senior Electrical Design Engineer

Electrical Project Manager

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