Customer experience specialist Work, Jobs in Coalville, Lec (with Salaries)

Customer Experience Specialist
Circom Limited —Coventry
- £24,000 - £26,655 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
5h
Logistics and Event Coordinator
Everyman Driving Experiences —Derby
- £28,000 - £30,000 a year
- Weekend availability
- Administrative experience
- Driving
- Organisational skills
- Free parking
- Employee discount
Quick apply
8h
Junior Data Analyst
emh —Coalville
- £32,267 - £35,852 a year
- Full-time
- Hybrid work
- SQL
- No degree
- Communication skills
- Annual leave
3d
Business Analyst
HealthNet Homecare —Swadlincote
- £38,625 a year
- Full-time
- Computer literacy
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
6d
Customer Experience & Quoting Specialist
Bruker —Coventry
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Operations Expert
Apple —Leicester
- Weekend availability
- Sales
- Analysis skills
- Communication skills
7d
Support Worker
Dignus Group —Shepshed
- £12.71 an hour
- Overtime
- Customer service
- Organisational skills
- Care plans
- Paid training
- Annual leave
New Business Adviser
Crystal Specialist Finance —Tamworth
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
8d
Weighbridge Supervisor
Ward Recycling —Swadlincote
- From £14 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
HR Administrator
Shine Repair —Swadlincote
- From £27,000 a year
- Full-time
- Human resources
- Organisational skills
- In-person
- Store discount
- Annual leave
Quick apply
7h
Customer Resolutions Specialist Claims
Hastings Direct —Leicester
- From £30,700 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Referral programme
1d
Production Supervisor
Terex Corporation —Coalville
- Full-time
- Assembly
- Supervising experience
- Leadership
- Free parking
- Employee stock purchase plan
European Road Freight Operator – Expedited & Time-Critical
C4 Logistics Ltd —Coventry
- £33,000 - £37,000 a year
- Full-time
- In-person
- Negotiation
- Free parking
Quick apply
8d
Home Claims Handler - Scoping Specialist
Hastings Direct —Leicester
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
Warehouse Operative (Variable Hours)
Funbikes —Melton Mowbray
- From £13 an hour
- Forklift
- Organisational skills
- Warehouse experience
- Free parking
- Store discount
Quick apply
Metering Specialist
Stadia Group Limited —Enderby
- £25,000 - £35,000 a year
- Full-time
- Heavy lifting
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries)
UPS —Tamworth
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Senior Complaints Insight Specialist
Capital One —Nottingham
- Full-time
- Analysis skills
- Annual leave
1d
Apprenticeship - Claims Handler
Hastings Direct —Leicester
- £26,230 a year
- Overtime
Materials Scheduler
WB Power Services Limited —Shepshed East
- Up to £35,000 a year
- Full-time
- ERP systems
- Microsoft Office
- Organisational skills
- Employee assistance programme
Quick apply
1d

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Customer Experience Specialist

Circom Limited
Coventry

Quick apply

Job details

Permanent | Full-time
£24,000 - £26,655 a year
5 hours ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service
Computer literacy
GCSE
English
Microsoft Office
Data entry
Waste management
English
Phone etiquette

Full job description

NOTE: PLEASE DO NOT APPLY IF YOU ARE AN APPLICANT THAT DOES NOT HAVE THE RIGHT TO WORK IN THE UK. SPONSORSHIP IS NOT POSSIBLE FOR THIS ROLE. THIS IS A OFFICE BASED ROLE , (NO ADJUSTMENT TO WORK FROM HOME)

To be primary contact to respond and resolve customer enquiries, complaints and order requests in a timely, accurate and professional manner
Perform follow up calls on customer enquiries, complaints and orders to assure follow-through, completion and satisfaction
Establish and maintain accurate and timely customer case data for all customer interactions. This includes contacts, orders, service courtesy calls and surveys
To liaise with other departments within Circom to resolve issues
To respond sensitively and professionally to all inbound telephone, email and web queries and enquiries regarding any Circom service or other issue
Input accurate information into Circom systems
Build and develop effective internal and external relationships
Recognise trends and identify and implement service/process. improvements/opportunities
Make outbound courtesy calls to customers ensuring service standards are as they should be
To be first point of contact for subcontractors assisting with administration and queries
Motivated and self-driven, and with a desire to provide world class customer care
Must live within reasonable commuting distance to Circom offices in Coventry

Requirements: Skills, Experience and Qualifications:

Preferably 1 years' experience within a customer service environment
Based within reasonable travel distance to the Coventry office
Knowledge of the Waste Management Industry (preferred but not essential)
Knowledge of a Customer Information Database and other customer related database knowledge and skills
Computer literate (Microsoft Office packages, e-mail)
GCSE level 4 or above in English language or English literature (or equivalent)
Ability to manage own workload effectively and efficiently.
Able to communicate effectively in writing, on a 1:1 basis and by phone with a range of people including management, team members, internal and external customers
Organised, able to plan and prioritise
Able to problem solve
Ability to keep to strict deadlines

Summary

As a Customer Experience Specialist, you will be integral in delivering outstanding customer service and support within the waste management sector. Reporting to the Customer Care Director. Your core skills in English communication and phone etiquette will be essential in addressing customer inquiries and resolving issues effectively. Your proficiency in Microsoft Office and Dynamics and data entry will be important.

This is a perfect start for anyone who wants to forge a career in the every growing Environmental and Sustainability sector.

Pay: £24,000.00-£26,655.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Coventry CV6 6LQ: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in coalville, lec

Customer Experience Specialist

Logistics and Event Coordinator

Junior Data Analyst

Business Analyst

Customer Experience & Quoting Specialist

Operations Expert

Support Worker

New Business Adviser

Weighbridge Supervisor

HR Administrator

Customer Resolutions Specialist Claims

Production Supervisor

European Road Freight Operator – Expedited & Time-Critical

Home Claims Handler - Scoping Specialist

Warehouse Operative (Variable Hours)

Metering Specialist

Customer Solutions Sustainability Development & Implementation Specialist (flexible in European countries)

Senior Complaints Insight Specialist

Apprenticeship - Claims Handler

Materials Scheduler

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