Director of strategy Work, Jobs in Coatbridge, Nlk (with Salaries)

Director of Guest Experience
Marzoqi Global Travel & Hospitality Ltd —Glasgow
- £4,800 - £8,200 a month
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee stock purchase plan
Quick apply
1d
Director of Enterprise Solutions
BrownSoft Digital Solutions Ltd —Glasgow
- £6,000 - £10,000 a month
- Full-time
- Management
- Analysis skills
- Project management
- Health & wellbeing programme
Quick apply
1d
Associate Director People & Culture
City of Glasgow College —Glasgow
- £66,407 a year
- Full-time
- Hybrid work
- Bakery
- Human resources
- Leadership
13d
Director of Procurement
SSE —Glasgow
- £101,000 - £151,400 a year
- Full-time
- Contracts
- Leadership
- Negotiation
- Employee discount
- Gym membership
3d
Head of SHEQ
Sureserve —Bathgate
- Up to £70,000 a month
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Director of Travel Operations
Millenium Air Travels Ltd —Glasgow
- £118,000 a year
- Full-time
- Hospitality
- In-person
- Business
- Health & wellbeing programme
- Relocation assistance
Quick apply
21h
Marketing Manager
Leaker Direct (Distribution) Ltd —Motherwell
- From £30,000 a year
- Full-time
- Social media management
- Microsoft Office
- Organisational skills
- Free parking
- Store discount
Quick apply
10d
Digital Transformation Director
Parkview Digital Solutions —Glasgow
- £57,600 - £74,400 a year
- Full-time
- Management
- Analysis skills
- Continuous improvement
- Employee stock purchase plan
Quick apply
14h
Chief People Officer
NHS Scotland —Glasgow
- £107,810 - £112,426 a year
- Full-time
- Hybrid work
- Leadership
14d
Global Operations Director
LinguaCore Global —Glasgow
- £37,000 - £47,000 a month
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Employee stock purchase plan
Quick apply
14h
Director of Onshore Asset Management
SSE —Glasgow
- £124,200 - £248,400 a year
- Full-time
- Communication skills
- Employee discount
4d
AECOM Advisory - Senior Director (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
AECOM Advisory - Senior Director
AECOM —Glasgow
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Executive Director of Information Services
University of Stirling —Stirling
- Full-time
- Teaching
12d
249107- Energy and Sustainability Manager
NHS Scotland —Bothwell
- £52,845 - £61,466 a year
- Call to connect
- Master's degree
- Annual leave
- Sick pay
5d
Research Manager (B3)
Consumer Scotland —Glasgow
- £49,401 - £59,152 a year
- Full-time
- Presentation skills
- Organisational skills
- Communication skills
Travel Product Director - UK
Macs Adventure —Glasgow
- £130,000 - £170,000 a year
- Hybrid work
- Management
- Analysis skills
- Travel
- Annual leave
- Work from home
Quick apply
Director of Studies (DOS)
St Andrew’s College Language Schools —Glasgow
- £810.34 - £921.15 a week
- Full-time
- Management
- Computer literacy
- English
- Annual leave
General Manager - Womens Services
NHS Scotland —Wishaw
- £90,808 - £97,338 a year
- Call to connect
- Master's degree
- No degree
- Business
- Annual leave
- Sick pay
10h
Director Corporate Security, EMEA
Coherent —Glasgow
- Full-time
- Bachelor's degree

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director of strategy jobs near coatbridge, nlk

Director of Guest Experience

Marzoqi Global Travel & Hospitality Ltd
Glasgow

Quick apply

Job details

Permanent | Full-time
£4,800 - £8,200 a month
1 day ago

Benefits

Free parking
Employee stock purchase plan
Canteen
Company events
Private medical insurance
Shuttle service provided
Free fitness classes

Qualifications

Hospitality
Management
Guest relations
Customer service
Microsoft Office
Guest services
Leadership
Hospitality management

Full job description

Job Summary

Marzoqi Global Travel & Hospitality Ltd is seeking an experienced and service-focused Director of Guest Experience to lead guest service strategy, improve customer journeys, and ensure exceptional standards across travel and hospitality operations. This role is ideal for a strong hospitality leader who can manage teams, enhance service quality, support client satisfaction, and create memorable guest experiences.

What You'll Do

Lead the overall guest experience strategy across travel and hospitality services.
Oversee guest relations, customer service, bookings support, and service delivery standards.
Manage guest experience teams, supervisors, and operational support staff.
Monitor guest feedback, satisfaction scores, service quality, and performance metrics.
Develop service improvement plans to enhance customer journeys and guest loyalty.
Work with travel partners, suppliers, clients, and internal teams to ensure smooth service delivery.
Resolve escalated guest concerns with professionalism and practical solutions.
Support staff training, coaching, performance management, and service culture development.
Prepare guest experience reports, operational updates, and improvement recommendations.
Ensure company standards, customer care procedures, and hospitality best practices are followed.

Requirements

Experience in guest experience, hospitality management, travel operations, customer service leadership, hotel operations, tourism, or a related field is preferred.
Previous senior leadership or management experience is highly desirable.
Strong understanding of guest relations, service recovery, customer journey improvement, and hospitality standards.
Excellent communication, leadership, organisation, and problem-solving skills.
Ability to manage teams, service priorities, guest expectations, and operational deadlines.
Comfortable using email, booking systems, CRM platforms, Microsoft Office, reporting tools, and hospitality management software.
Professional, calm, and customer-focused approach to service delivery.
Applicants with strong hospitality, travel, tourism, or customer experience leadership are encouraged to apply.

Why Work With Us

Competitive salary package.
Supportive and professional working environment.
Career progression and leadership development opportunities.
Ongoing training and professional support.
Opportunity to shape guest experience standards within a growing travel and hospitality company.

Pay: £4,800.00-£8,200.00 per month

Benefits:

Canteen
Company events
Employee stock purchase plan
Free fitness classes
Free parking
Private medical insurance
Shuttle service provided

Work Location: In person

Quick apply

Refine Your Search

director of strategy jobs in coatbridge, nlk

Director of Guest Experience

Director of Enterprise Solutions

Associate Director People & Culture

Director of Procurement

Head of SHEQ

Director of Travel Operations

Marketing Manager

Digital Transformation Director

Chief People Officer

Global Operations Director

Director of Onshore Asset Management

AECOM Advisory - Senior Director (Defence)

AECOM Advisory - Senior Director

Executive Director of Information Services

249107- Energy and Sustainability Manager

Research Manager (B3)

Travel Product Director - UK

Director of Studies (DOS)

General Manager - Womens Services

Director Corporate Security, EMEA

I want to receive the latest job alerts for director of strategy in coatbridge, nlk

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