Senior installer Work, Jobs in Coatbridge, Sct (with Salaries)

Administration Assistant
Wrap Co. Group —Coatbridge
- From £12.71 an hour
- Full-time
- Sales
- Customer service
- Accounting
Quick apply
Senior Sonata SME Engineer
Royal London —Glasgow
- Hybrid work
- Azure
- Oracle
- SQL
- Annual leave
4d

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Administration Assistant

Wrap Co. Group
Coatbridge

Quick apply

Job details

Permanent | Full-time
From £12.71 an hour

Benefits

On-site parking

Qualifications

Sales
Customer service
Accounting
Payroll
Phone etiquette
Communication skills

Full job description

Administration Assistant (Operations & Sales Support)

Location: Coatbridge
Company: Wrap Co. / Kitchen Wrap Co.
Type: Full-Time

We’re looking for a well-organised, professional Administration Assistant to support our busy team. This role is ideal for someone who is process-driven, doesn’t miss steps, communicates confidently on the phone, and can support enquiries through to booking.

Key responsibilities

Answering inbound calls and emails in a polite, professional manner

Managing customer enquiries, booking appointments, and confirming schedules

Preparing quotes, invoices, and job paperwork/contracts accurately

Updating CRM/spreadsheets and keeping customer records tidy and complete

Following set procedures/checklists to ensure nothing is missed

Liaising with installers/production to track jobs and update customers

Taking payments, processing refunds (where required), and basic account admin

Supporting light sales activity: following up warm leads, confirming bookings, and handling objections professionally

What we’re looking for

Highly organised with excellent attention to detail (you double-check everything)

Strong phone manner and written communication

Confident using systems: email, calendars, spreadsheets (Excel/Google Sheets), CRM

Process-minded: you enjoy doing things properly, consistently, and in order

Calm under pressure and able to manage multiple tasks without dropping standards

Comfortable speaking to customers and supporting bookings/sales.

Desirable (not essential)

Admin experience in trades, construction, home improvement, or customer service

Basic sales/admin background (quotes, bookings, follow-ups)

Familiar with job scheduling, order tracking, or production workflows

What we offer

A structured role with clear processes and training

Friendly team and supportive environment

Opportunity to grow into senior admin / operations coordination

Job Types: Full-time, Permanent

Pay: From £12.71 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

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