Retail customer service representative Work, Jobs in Cockfosters, Gtl (with Salaries)

Customer Service Assistant (Entry Level)
BP Consultancy Group Limited —London
- £14 - £16 an hour
- Full-time
- Computer literacy
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Service Advisor
Heroes —London
- Hybrid work
- Microsoft Word
- Computer literacy
- Phone etiquette
- Work from home
Quick apply
7d
Customer Experience Associate
KITH —London
- £14.42 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
Customer Service Representative
JJ Foods Ltd —Enfield
- £27,400 a year
- Full-time
- Computer literacy
- English
- Computer skills
- Free parking
- Annual leave
Quick apply
14d
Customer Service Advisor (Full-time)
Trimming Shop —Waltham Cross
- From £12.71 an hour
- Full-time
- Microsoft Word
- Google Suite
- Computer literacy
- Free parking
- Employee discount
Quick apply
4h
Customer Service Representative
CLOUT COMMUNICATIONS LTD —London
- £26,500 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Gym membership
Quick apply
6d
Customer Service Advisor
Bb Mand —London
- £14 - £16 an hour
- Full-time
- CRM software
- English
- Data entry
- Free parking
- Paid training
Quick apply
4d
Operations (Customer Service) UK Inventory Data Specialist - Part Time - 24 Weekly Hours
Whole Foods Market —London
- £16.00 - £20.50 an hour
- 8 hour shift
- Microsoft Word
- Customer service
- Basic maths
- Store discount
- Annual leave
2h
Part Time Customer Service Advisor
Leyland SDM —London
- £12.84 an hour
- Part-time
- Organisational skills
- Communication skills
Customer Care Associate
Monica Vinader —London
- Weekend availability
- Travel
Quick apply
Customer Care Advisor
The Bread Factory —London
- Weekend availability
- Bakery
- IT
- Phone etiquette
- Employee discount
Customer Service Advisor
Reynolds Food Group —Waltham Cross
- £27,725 a year
- Full-time
- Food service experience
- Organisational skills
- Communication skills
- Annual leave
Quick apply
14h
Customer Service Specialist
United Legwear and Apparel Company —London
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- English
Quick apply
Customer Service Assistant
Admiral Slots —Cricklewood
- £12.75 an hour
- Part-time
- Customer service
- Cash handling
Quick apply
11d
Customer Service Assistant
Hornblower —London
- £12.71 an hour
- Full-time
- Customer service
- English
- First Aid Certification
Quick apply
Customer Service Advisor
Fortnum & Mason —London
- Full-time
- Hospitality
- Training & development
- Annual leave
14d
Customer Service Assistant
World Duty Free Group —Stansted
- Part-time
- Customer service
- Communication skills
Quick apply
Customer Services Advisor - Permanent
Fortnum & Mason —London
- Full-time
- Microsoft Office
14d
Customer Services Representative
Beyond Hair —London
- Part-time
- Customer service
- POS
- Employee discount
Shipping & Packing Assistant / Customer Service – Kilburn
Mail Boxes Etc —Kilburn
- From £13 an hour
- Part-time
- Computer literacy
- Computer skills
- In-person
Quick apply

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Customer Service Assistant (Entry Level)

BP Consultancy Group Limited
London

Quick apply

Job details

Permanent | Full-time
£14 - £16 an hour
1 day ago

Benefits

Free parking
Health & wellbeing programme
Gym membership
On-site parking

Qualifications

Computer literacy
Customer support
Customer interaction
Leadership
Communication skills

Full job description

Customer Service Assistant (Entry Level) | London, UK | Full-Time | Entry Level

Job Title: Customer Service Assistant (Entry Level)
Location: London, UK
Job Type: Full Time, Permanent
Employment Type: Full-Time
Experience Level: Entry Level / Trainee

About the Role

We are looking for a friendly, reliable and motivated Customer Service Assistant (Entry Level) to join our team in London. This is an excellent opportunity for a graduate, career starter or individual looking to develop practical experience in customer service, administration, communication and business operations.

Full training and ongoing coaching will be provided, so previous customer service experience is not essential. You will learn how to respond to customer enquiries, understand customer requirements, provide accurate information and support a positive customer experience.

Working alongside experienced colleagues, you will develop valuable skills in communication, problem-solving, organisation and customer relationship management. As your confidence and capabilities grow, you will have opportunities to take on additional responsibilities and progress towards senior customer service, account management, supervisory or team leadership positions.

Key Responsibilities

Welcome and assist customers in a friendly, professional and helpful manner.
Respond to customer enquiries and provide clear and accurate information.
Listen carefully to customer requirements and identify appropriate ways to assist.
Handle routine customer queries and resolve straightforward issues efficiently.
Escalate more complex customer concerns to the appropriate team member when required.
Maintain accurate customer records and complete relevant administrative tasks.
Follow established customer service procedures and maintain professional service standards.
Work collaboratively with colleagues to ensure customer requests are handled efficiently.
Gather customer feedback and communicate relevant information to the wider team.
Participate in training and coaching to develop customer service, communication and professional skills.

We're Looking For Someone Who Is

Friendly, approachable and confident when communicating with customers.
A clear and professional communicator with good listening skills.
Customer-focused and committed to providing a positive service experience.
Organised and able to manage multiple tasks while maintaining attention to detail.
Patient and professional when dealing with customer concerns.
Reliable, positive and willing to take responsibility for assigned work.
Comfortable learning new systems, procedures and customer service processes.
Motivated to develop professionally and build a long-term career.

Requirements

No previous professional customer service experience is required for this entry-level position. We are looking for candidates who demonstrate strong communication skills, reliability, a positive attitude and a genuine willingness to learn.

You should be comfortable communicating with customers and colleagues and able to follow established procedures accurately. Basic computer literacy, good organisation and attention to detail will also be useful.

The role is suitable for graduates, career starters and candidates with transferable experience from retail, hospitality, administration, sales, events, marketing or other customer-facing environments.

Experience

Previous experience in relevant customer service, customer-facing, administrative, retail, hospitality, sales, marketing, operations, or related roles is beneficial but not essential, as full training will be provided.

What You'll Receive

Competitive base salary plus performance-based bonuses.
Comprehensive training and ongoing coaching.
Clear career progression opportunities.
Leadership development and mentoring.
Recognition and reward programmes.
Team socials and networking events.
National and international travel opportunities.
A supportive, collaborative, and inclusive working environment.

Career Development

This Customer Service Assistant position is designed to provide a strong foundation in professional customer service while helping you develop transferable skills in communication, problem-solving, administration and customer relationship management.

Through structured training and practical experience, you will learn how to manage customer interactions, understand service procedures and contribute to customer satisfaction. You will also develop confidence in handling enquiries, maintaining records and working effectively with colleagues.

As your experience develops, you may take on additional responsibilities involving customer relationships, service coordination, administrative support and team activities. Your development can provide a pathway towards Senior Customer Service Assistant, Customer Service Executive, Account Management, Supervisory and Team Leader positions.

Why Join Us?

Our approach to progression is based on performance, capability and commitment. As you gain experience, you can build towards positions with greater responsibility and leadership involvement. This makes the role particularly suitable for graduates, career starters and individuals looking to establish a long-term career in customer service.

We provide a supportive environment where entry-level employees can develop through practical experience, structured training and regular coaching. You will work alongside experienced colleagues and gain valuable experience in customer communication, service delivery and day-to-day business operations.

We encourage professional development and support individuals who demonstrate initiative, reliability and a willingness to learn. As your skills and confidence grow, you can take on broader responsibilities and work towards future customer service, supervisory and leadership opportunities.

Apply Today

If you're ready to build a rewarding career with a company that invests in your professional growth, we'd love to hear from you.

Apply now to be considered for the Customer Service Assistant (Entry Level) position in London.

We are an equal opportunity employer and welcome applications from people of all backgrounds. Hiring decisions are made based on skills, qualifications, and business needs.

Equal Opportunity Employer

Pay: £14.00-£16.00 per hour

Benefits:

Free parking
Gym membership
Health & wellbeing programme
On-site parking

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

retail customer service representative jobs in cockfosters, gtl

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Customer Service Advisor

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Customer Service Representative

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Operations (Customer Service) UK Inventory Data Specialist - Part Time - 24 Weekly Hours

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Customer Services Representative

Shipping & Packing Assistant / Customer Service – Kilburn

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