Customer support & client services occupations Work, Jobs in Codford Saint Mary, Wil (with Salaries)

Customer Service Advisor
Roper Rhodes —Bath
- £30,133.08 a year
- Full-time
- Bilingual
- Customer service
- English
- Health & wellbeing programme
- Employee assistance programme
Quick apply
11d
Customer Service Coordinator
DS Smith —Devizes
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
5d
Customer Service Coordinator
MJ Church —Chippenham
- £28,089.10 a year
- Full-time
- Customer service
- Administrative experience
- IT
Quick apply
Commercial Account Handler
Howden Group Holdings —Bath
- Full-time
- Hybrid work
- Employee discount
Customer Success Specialist
Furniturebox UK —Warminster
- £26,000 - £27,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Driving
- Computer skills
- Work from home
- Employee assistance programme
Quick apply
12d
Customer Care Administrator - The Bertinet Bakery
The Bread Factory —Bath
- £13.70 an hour
- Monday to Friday
- Microsoft Excel
- Bakery
- Computer skills
Case Officer Team Leader
Aster Group —Devizes
- £36,787 a year
- Full-time
- Hybrid work
- Travel
- Employee assistance programme
5d
Customer Experience Manager
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Project management
- IT
- Communication skills
- Work from home
- Employee discount
Quick apply
13d
Customer Care Representative
Pilgrim's Europe —Chippenham
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
Quick apply
Customer Service Advisor - Monday to Friday
Curo —Bath
- £26,265 - £29,829 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
Customer Account Representative
Eaton —Wimborne
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
Operations Manager
Churchill Retirement PLC —Ringwood
- English
- IT
- Time management
- Annual leave
- Employee assistance programme
Call Centre Supervisor
Churchill Retirement PLC —Ringwood
- Overtime
- English
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Customer Service Team Leader
M&G plc —Bath
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
11d

More jobs to discover

Find similar jobs that you might be interested in.

Events & Customer Services Coordinator
SCI EVENTS LIMITED —Weymouth
✅ Comfortable speaking to customers on the telephone. A full UK driving licence would be an advantage. ✔ Delivering outstanding customer service by telephone…
From £26,000 a year
Quick apply
6d
Customer Service Coordinator
DS Smith —Devizes
As a natural ‘people-person’, you will thrive on networking daily with existing and potential customers to support the administrative process for our Devizes…
5d

I want to receive the latest job alerts for customer support & client services occupations in codford saint mary, wil

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services occupations jobs near codford saint mary, wil

Customer Experience Manager jobs in Bath

Customer Service Representative jobs in Edinburgh Eh15

Customer Service Representative jobs in Bedale

Customer Service Representative jobs in Gravesend

Customer Service Representative jobs in Wimbledon

Civil Service jobs in Cambridge

Work From Home Customer Service jobs in Manchester

Prison Service jobs in Leeds

Customer Service jobs in London Heathrow Airport

Technical Account Manager jobs in London

Prison Service jobs in Manchester

Customer Service Representative jobs in Barrow In Furness

Customer Service jobs in Swindon

Customer Service jobs in Crawley

Customer Service jobs in Oxford

Customer Service Representative jobs in Norwich

Customer Service Representative jobs in Altrincham

Civil Service jobs in Kent

Customer Service Representative jobs in Brandon

Engineering Team Leader jobs in Nottingham

Customer Service Advisor

Roper Rhodes
Bath

Quick apply

Job details

Permanent | Full-time
£30,133.08 a year
11 days ago

Benefits

Health & wellbeing programme
Additional leave
Cycle to work scheme
Company pension
Company events
Employee assistance programme
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Bilingual
Customer service
English
Data entry
Phone etiquette

Full job description

Job Summary
Roper Rhodes are a supplier of bathroom products with an excellent reputation of over 40 years. We are leaders in the bathroom furniture market with a share of around 33% of the total UK market. The company employs circa 250 people across our Bath office/Bristol warehouse. Our customers include major national retailers, national/regional builder’s merchants and a nationwide network of independent bathroom retailers. Products are manufactured to our own in-house designs from sources all over the world.

We have an exciting new opportunity to join our busy and friendly customer service team in our stylish Bath offices.

We are looking for someone who enjoys a busy environment, working as part of a team, prides themselves on providing good customer service and has excellent attention to detail.

Responsibilities

To deliver excellent service in all interactions with our customers.

To ensure that all communications, verbal or written, are clear and appropriate.

Through an effective telephone manner you will:

· Take orders from Customers over the telephone.

· Assist Customers with queries.

· Provide first-line technical advice.

Using our internal IT systems you will:

· Process orders.

· Answer queries and provide status updates.

· Organise and process product returns.

Maintain internal record keeping processes which link to tasks and activities.

Perform general administration tasks.

Learn to apply all Customer service processes and internal procedures.

Liaise with customers and couriers on the phone, email and through system interaction.

Perform any other reasonable task as requested by management.

KPIs

Incoming call-answering targets to be maintained.

Order accuracy targets to be maintained.

All pricing to be accurately processed.

Skills & Qualifications

Customer Service professional.

Confident and efficient telephone skills.

Energetic and positive approach.

Committed and loyal.

Team player.

Looking for a role where they make a real difference.

Behaviours & Competencies

Professional

· Demonstrating a professional approach to work.

· By being punctual for work and appointments.

· Being prepared and organised for all meetings and training sessions.

· Being appropriately presented in a professional environment .

· Using appropriate professional language – both verbal and written.

Team Work

· Being an active member of the team in order to achieve the shared objectives.

· Completing work on time and according to deadlines.

· Being helpful and supportive to other members of the team.

· Building effective relationships with other departments.

· Demonstrating an understanding of the goals and objectives of the greater team.

Organised

· Able to organise own workload and prioritize appropriately.

· Can demonstrate initiative and the ability to work unsupervised.

· Can maintain composure under pressure.

Learning

· Consistently demonstrate a desire to learn and achieve personal objectives.

· Identify areas of personal development and seek help to improve.

· Successfully acquire new knowledge and apply this practically.

Communication

· To be able to communicate clearly and effectively both verbally and in writing.

· Demonstrate listening skills with customers and colleagues.

Adaptable

· Be flexible and open to new tasks and requests.

Customer Service

· Demonstrate an understanding of the Customer service values of Roper Rhodes.

Deliver the required standards of service in all interactions with Customers.

Hours of work

39 hours per week

Monday to Thursday 9am – 5.30pm and Friday 9am – 5pm (plus one additional day a week you will finish at 5pm by prior arrangement with your Manager)

Salary & Benefits

· 25 days holiday per year rising with length of service

· Option to purchase up to 5 more

· Annual bonus up to £1000 per year payable in Jan.

· Pension: 1% employee contribution 7% employer contribution

· X4 life assurance

· Employee Assistance programme

· Private GP service

· Cycle and tech schemes

· Employee product discount

· Paid volunteer time

· On-site parking

· Discounted electric car charging

Job Types: Full-time, Permanent

Pay: £30,133.08 per year

Benefits:

Additional leave
Company events
Company pension
Cycle to work scheme
Employee discount
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Application question(s):

Are you able to reliably commute to Bath, BA1 3JF

Language:

English (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in codford saint mary, wil

Customer Service Advisor

Customer Service Coordinator

Customer Service Coordinator

Commercial Account Handler

Customer Success Specialist

Customer Care Administrator - The Bertinet Bakery

Case Officer Team Leader

Customer Experience Manager

Customer Care Representative

Customer Service Advisor - Monday to Friday

Customer Account Representative

Operations Manager

Call Centre Supervisor

Customer Service Team Leader

More jobs to discover

I want to receive the latest job alerts for customer support & client services occupations in codford saint mary, wil

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected