Material specialist Work, Jobs in Colburn, Nyk (with Salaries)

Technical Support Specialist (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer Science
- Organisational skills
- Communication skills
Sales Advisor
CMO SUPERSTORES LTD —Darlington
- £13.39 - £13.40 an hour
- Part-time
- Sales
- Computer literacy
- English
- Employee assistance programme
Quick apply
Operative
Sharpsmart —Spennymoor
- £29,741.40 a year
- Overtime
- Warehouse experience
- Employee discount
Quick apply
8d
Property Services Surveyor
North Star Housing Group —Stockton-on-Tees
- £41,019 - £43,482 a year
- Full-time
7d
EHS Specialist
Univar Solutions UK Ltd —Middlesbrough
- Leadership
Resident Engineer-16
Linde MH UK Ltd. —Newton Aycliffe
- Full-time
- Annual leave
- Referral programme
Warehouse Operative
W.H. Bowker —Ripon
- Overtime
Joiner/Carpenter
Yorkshire construct Ltd —Teesside
- £14 - £20 an hour
- Full-time
- Carpentry
- Heavy lifting
- Assembly
Quick apply
Electrical Maintenance Engineer - Days & Nights
Wienerberger AG —Bishop Auckland
- £48,000 a year
- Overtime
- Programmable logic controllers
- Communication skills
- Employee assistance programme
Senior Piping Designer
Altrad —Middlesbrough
- AutoCAD
- CAD
- Engineering
Quick apply
Sub Agent
Balfour Beatty —Middlesbrough
- Hybrid work
- Annual leave
CAD Engineer
Technical —Roecliffe
- £35,000 - £40,000 a year
- Full-time
- CAD
- Engineering
Quick apply
Senior Technician Foundation Testing
SOCOTEC UK & Ireland —Stockton-on-Tees
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Project Engineer
Elevaris Medical Devices —Stockton-on-Tees
- Full-time
5d
Gas Operative - Special Operations
Northern Gas Networks —Middlesbrough
- From £34,744 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
Joiner/Carpenter
C&A Construction & Maintenance —Willington
- £15.99 - £26.07 an hour
- Full-time
- Carpentry
- Heavy lifting
- Assembly
Quick apply
5d
Carbon Fibre Composite Lay-up Technician
Carraero —Thirsk
- £12.71 - £14.00 an hour
- Full-time
- Customer service
- No experience needed
- Organisational skills
- Free parking
- Employee discount
Quick apply
6d
Field Service Engineer
Linde MH UK Ltd. —Newton Aycliffe
- Full-time
- Annual leave
- Referral programme
Housekeeper
Tees, Esk and Wear Valleys NHS Trust —Darlington
- £25,272 a year
- Part-time
- Customer service
- Hotel
- Food service
11d
Cable Construction Manager - England
Power T&D —Darlington
- Full-time
- Supervising experience
- Driving
- Contracts
- Annual leave
- Life insurance
Quick apply

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Technical Support Specialist (Hybrid)

CameraMatics -
Darlington

Apply Now

Job details

Qualifications

Computer Science
Technical support
Organisational skills
Communication skills
Information Technology

Full job description

Who we are

We’re on a mission to transform how fleets operate, using cutting-edge camera technology, AI, machine learning and telematics to make roads safer and businesses smarter.

As an award-winning SaaS company in a high-growth phase, we’re scaling fast and expanding into new markets worldwide. Our technology gives fleet operators real-time visibility, reduces risk, improves efficiency, and helps set new safety standards across the industry.

Join a global, ambitious team and be part of what's next!

The Role

As a Technical Support Specialist at CameraMatics, you will be the first point of contact for our customers, guiding them through technical challenges and ensuring their satisfaction. You will play a crucial role in troubleshooting issues, providing timely solutions, and contributing to the overall success of our customers' experience with our products.

What you'll do

Deliver exceptional first-line technical support to customers through phone, email, and other communication channels, ensuring a professional, responsive, and customer-focused experience.
Investigate, diagnose, and resolve technical issues relating to Cameramatics products and services, applying a structured and methodical approach to troubleshooting.
Accurately document customer interactions, technical issues, troubleshooting steps, and resolutions within the ticketing system to maintain high-quality support records and knowledge sharing.
Work closely with cross-functional teams, including Engineering, Product, and Customer Success, to resolve complex technical challenges and ensure timely issue resolution.
Manage issue escalation processes effectively, ensuring unresolved cases are routed to the appropriate teams while maintaining clear communication and ownership through to resolution.
Identify recurring issues, trends, and opportunities for improvement, providing actionable feedback to support product enhancements, operational efficiencies, and an improved customer experience.
Contribute to the development and maintenance of technical documentation, knowledge base articles, troubleshooting guides, and customer training materials to promote self-service and knowledge sharing.
Support a global customer base by participating in a shift-based support rota, demonstrating flexibility and adaptability to work alternative hours as required to meet business and customer needs.
Take ownership of customer issues from initial contact through to resolution, ensuring customers are kept informed and receive timely updates throughout the support journey.
Continuously develop technical knowledge and product expertise, staying up to date with new features, technologies, and industry developments to provide best-in-class customer support.

What we’re looking for

2+ years of experience in a technical support or customer-facing technical role, ideally within a software or technology environment.
A strong interest in technology and problem-solving, with a solid understanding of computer systems, networking, and troubleshooting. A degree in Computer Science, Information Technology, or a related field is welcome but not essential.
Experience using diagnostic tools, remote support technologies, and structured troubleshooting approaches to investigate and resolve issues effectively.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly and confidently to both technical and non-technical audiences.
A customer-focused mindset, with a genuine passion for delivering a positive customer experience and helping users find the right solutions.
The ability to work independently while also collaborating effectively with colleagues in a fast-paced and evolving environment.
Strong organisational skills, attention to detail, and the ability to manage multiple priorities while maintaining a high standard of work.

Why Join CameraMatics?

High-growth global SaaS company
Collaborative team culture, fast moving & focused on quality
Opportunity to grow with a scaling business
Hybrid working: 4 days in office, 1 day working remote

Apply Now

Refine Your Search

material specialist jobs in colburn, nyk

Technical Support Specialist (Hybrid)

Sales Advisor

Operative

Property Services Surveyor

EHS Specialist

Resident Engineer-16

Warehouse Operative

Joiner/Carpenter

Electrical Maintenance Engineer - Days & Nights

Senior Piping Designer

Sub Agent

CAD Engineer

Senior Technician Foundation Testing

Project Engineer

Gas Operative - Special Operations

Joiner/Carpenter

Carbon Fibre Composite Lay-up Technician

Field Service Engineer

Housekeeper

Cable Construction Manager - England

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