Registered Manager - Job Description:
POST TITLE: Registered Manager
RESPONSIBLE TO: Responsible Individual and Company Directors.
LIAISON WITH: Deputy Managers, Team Leaders, and all residential staff, in addition to external stakeholders.
Pay Scale:
Salary:
£55,000 Salary + bonuses (non-contractual).
Sleep In Rate:
£75 per night.
On Call Rate:
£20 per day – not available on Monday – Thursdays (except in the case of bank holidays).
Monthly Contracted Hours:
40 hours per week.
Sleep In’s – not contractual or guaranteed and are based upon the needs of the business.
Sleep In’s – applicable rate between 23:00 – 07:00.
Sleep In’s – if staff are required to be awake during an evening, or early morning, and directly working with the children, i.e., if children are missing from care, if they are up early for school runs etc. then these hours will be paid as per staff hourly rates, additional to the sleep-in rate – management MUST authorise and justify these hours and there is a CAP of 4 additional hours per night.
Annual leave:
35 days per year, pro rota – equivalent of 8 hours per day, inclusive of bank holidays.
Main Purpose of the Job:
- To manage the day to day running of the children’s home and ensure that it meets the expectations and standards as set out in its Statement of Purpose.
- To ensure that the home is consistently meeting standards set by the company and set out in legislation (the Children’s Homes Regulations 2015 for example), and to ensure that the home is continuously operating within the Ofsted Registration criteria.
- To confidently lead the home though any external and internal inspection and audits / inspections.
- To safeguard and promote the welfare of children and ensure that the home remains fully compliant with all legislation, in particular, that set out in the Children’s Homes Regulations 2015, including the Quality Standards.
- To establish and maintain a competent, motivated, and confident staff team and to offer leadership, managerial direction, guidance, and support to staff at all levels.
- To ensure that the companies’ policies and procedures are adhered to and that resources are managed effectively.
- To develop systems for the efficient administration of the home and to ensure that the fabric of the home, equipment, appliances, and grounds are maintained to the highest order in accordance with Health and Safety requirements.
- To be the responsible person in managing child protection concerns and complaints. To liaise with Local Authorities, School, Health, and other professionals to achieve best outcomes for children.
- To actively promote the home’s equal opportunity and anti-discriminatory practice policies.
Additionally, for the purpose of our home’s that are not registered with Ofsted, and / or, applying for registration, the post holder is expected to confidently guide the home through its Ofsted Registration process in a timely fashion.
The position also requires the post holder to successfully register with Ofsted as the ‘Registered Manager’ of the specific home – this is a pre-requisite of the role.
Overall Responsibilities:
1. Safeguarding
The company is committed to the safeguarding and promotion of the welfare of all children in our care. All staff have a key role and responsibility in this area however more specifically as a Registered Manager you will:
- Perform the role of Designated Safeguarding Lead, acting as a source of advice on child protection matters and for co-ordinating action within the home.
- Undertake risk assessments in relation to children, staff, visitors, premises, and equipment to identify any risk factors and take any necessary / appropriate remedial action required in a timely fashion.
- Promote a culture of openness and transparency, ensuring anyone feels confident to whistle-blow where necessary on poor practice.
- Report and liaise where appropriate to Children’s Social Care Services, Ofsted, LADO’s, MASH, and other relevant professionals involved in multi-agency safeguarding arenas.
- Make decisions with the child at the centre at all times.
2. To meet the needs of children through:
- Ensuring that each child has a care plan which reflects his / her care, education, social, emotional, cultural, therapeutic and health needs and that this plan is regularly reviewed.
- Allocating a Key Worker for each child with the principal responsibility of implementing each child’s care plan.
- Establishing and monitoring high quality standards of care in line with the Children’s Homes regulations 2015, and the home’s Statement of Purpose, and implement approved quality assurance measures to ensure these standards are maintained.
- Implement systems in which children are consulted about the quality of care they receive and provide them with a voice.
- Taking responsibility for progressing any complaints or safeguarding concerns.
- Working in partnership with parents, carers, and other professionals to safeguard and promote the welfare of children.
- Attending and contributing to child care planning and review meetings as appropriate.
3. To develop a confident and competent staff team through:
- Involvement in the recruitment and retention of staff in line with safer recruitment principles and promote Equal Opportunities.
- Developing a management style which balances the need to exercise control and give direction with the need to offer staff the opportunity to contribute to decision making.
- Ensuring that all new staff receive a thorough induction to the home in line with company policy.
- Ensuring that each member of staff has a supervision agreement and receives supervision and probation reviews in line with company policy.
- Ensure timely and qualitive completion or staff professional development reviews, probationary reviews and appraisals.
- Establishing a programme of fortnightly senior staff and team meetings to facilitate communication and provide opportunities for consultation and staff development.
- Attending to issues of staff motivation and morale and promoting workforce retention through the creation and upkeep of a positive environment in which staff are able to be train and develop.
- Addressing issues in relation to conduct and competence of staff.
- Promoting personal and professional development through the appropriate delegation of duties and responsibilities.
- To be responsible for setting up, monitoring, and maintaining the process by which staff undertake appropriate Level 3, 4 and / or 5 Diplomas (formally NVQ’s).
- To prepare and present training for staff on occasions when appropriate within team meetings.
4. To implement agreed systems which ensure the effective communication & allocation of resources through:
- To contribute to the development of the company as a whole through involvement in Senior Management Meetings.
- To ensure the dissemination of information shared at meetings and support and guide staff through procedural changes made by the company.
- Ensuring adequate staffing levels that meet the needs of the home and manage staff’s hours to ensure there is a degree of flexibility balanced with combatting the need for overtime.
- Ensuring that budgets are managed effectively, and the use of finances is properly monitored.
- Ensuring that company vehicles are clean and regularly maintained.
- Monitoring closely the fabric of the building (including fixtures, amenities, and grounds) and agree with senior management remedial action where necessary to keep the home at the continuously high standard that is expected from the company.
- Work within the scope of policies and procedures to maintain all fire, heating, lighting, and emergency systems and ensure the safety and security of the premises; ensuring that the required certificates and notices are displayed and in date.
5. To promote the efficient and effective operation of the home through:
- Developing in consultation with children and staff, routines in relation to all aspects of child care.
- Making decisions calmly when under pressure and be able to prioritise task completion in order of importance. It is important you adhere to deadlines.
- Clarifying expectations in relation to maintaining the home in a clean and orderly condition.
- Planning rotas which fit best with children’s needs, and which adapt to the needs of the service focussing resources where and when they are required.
- Ensuring that company approved reporting and recording systems are implemented to ensure compliance with the CHR 2015.
- Attending to all administration issues in relation to the home and the provision of weekly / monthly management information reports as directed.
- Maintain confidentiality at all times and ensure compliance with the guidelines as set out in GDPR.
6. General:
- To receive training appropriate and relevant to the role and maintain an up-to-date training profile.
- To maintain up to date knowledge of the statutory and procedural framework for children’s residential care and communicate this to staff as appropriate.
- To provide high quality written work including reports that can be shared with Local Authorities, Ofsted, and other agencies.
- To be prepared to work unsociable hours from time to time to support staff development and lead by example.
- To undertake any other managerial duties as may be necessary.
Safeguarding:
This post is subject to an Enhanced Disclosure check.
The company is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. As part of the selection process, we will undertake checks to ensure that you do not pose a risk of harm to children.
The post-holder will be expected to contribute to safeguarding children and promoting the welfare of children in accordance with the agreed Safeguarding and / or Child Protection Policy for the company.
Review:
This job description will be reviewed at least once per year and may be subject to amendment or modification at any time after consultation with the post holder. It is not a comprehensive statement of procedures and tasks but sets out the main expectations of the establishment in relation to the post holder's professional responsibilities, duties, and grading.
Acknowledgement:
Please sign below to evidence your understanding:
Name:
Position:
Signature:
Date:
Appendix:
Registered Manager Tasks:
Rotas.
- Complete monthly rotas for the home
- Ensuring staff are meeting contractual hours.
- Arrange shift cover for annual leave and sickness
- Ensure staffing meets the needs of the children.
Responsibility for on calls.
- Ensure that there is a manager/senior member of staff on call each day for advice/emergency cover for the home.
Training matrix.
- Ensure training matrix is kept up to date with any training undertaken by the team. Ensure that any training that is due to expire is clearly identified.
- Assign training course as and when required.
Referrals / admission / discharge of children.
- Liaise with commissioning teams regarding children’s referrals.
- Complete initial/placement matching risk assessments.
- Speak with potential social workers to ascertain further information regarding the young person.
- Arrange visit to the home if suitable.
- Request relevant documentation for a young person that is required prior to admission (LA care plan, LA placement plan, Consents etc)
- Complete admissions check list.
- Complete impact risk assessment
- Register new young people with local health professionals.
- Complete a 72-hour planning meeting following admission.
Implement reporting and recording systems.
- Set up the homes filing systems – this could be paper or electronic.
- Include health and safety/fire information.
- Childrens files (Main, Health, Keywork, Incidents, Education etc).
Childrens Plans.
- Complete individual plans tailored to each young person -
Risk assessment
Behaviour support plan
Care plan
Missing from care protocol
Education plan
Health plan
Daily routine
Etc.
Medication.
- Ensure that medication audits are conducted.
- Ensure that MAR sheets are filled in correctly.
- Sign and comment on any medication error / refusal forms.
Handover.
- Create a handover document for staff to follow each day.
- Oversee staffs’ day to day tasks.
Staff supervision / probation review / appraisal.
- Complete a supervision matrix for the staff team ensuring this is in line with company policy.
- Assign senior team members to support with RCW supervisions.
Induction.
- Create induction process for new staff / agency staff.
- Ensure inductions are completed and signed off.
Team meetings.
- Complete monthly team meetings. Set the agenda and allow staff to input items into the agenda.
Feedback.
- Seek regular feedback with children, staff and external agencies involved with the home.
Staff development plans.
- Create individual development plans for each staff member.
Ensure these are monitored, and progression can be clearly identified. Any short falls are to be identified and addressed.
Monthly Quality assurance.
- Design a monthly quality assurance format to assess the home and ensure that the home is complaint with the quality standards and children’s home regulations.
- Complete monthly audits of the young people’s files.
Regulation 45.
- Complete a Regulation 45 report for the home every 6 months highlighting progress within the home and any action required.
- Share the report with the home’s Responsible Individual and collaborate.
- Send completed report to Ofsted.
Regulation 44 visits.
- Support the Regulation 44 visit each month.
- Read the report once received, complete action plan and comments before returning.
- File reg 44 report and gather evidence.
Regulation 40 notification.
- To ensure that Regulation 40 notifications are completed when required and within timescale.
House Budget.
- Oversee the homes weekly budget and ensure this is being used appropriately.
- Monitor finances sheets and ensure there are no discrepancies.
- If there are issues with over spending this will need to be addressed with the team.
- Ensure that children are receiving correct allowances.
Time sheets.
- Ensure staff complete monthly time sheets.
- Compare these to the homes logbook / rotas and ensure they are accurate.
- Responsible individual to check all time sheets and sign them off.
Health and safety.
- Ensure staff are completing health and safety checks (daily / weekly / monthly).
- Sign these off and report any issues.
- Ensure that all actions in annual fire and building audits are completed.
- Ensure that annual gas safety certificates are obtained.
- Ensure that annual PAT testing is completed.
- Ensure that fire alarms, fire extinguishers and emergency lighting are tested annually.
- Ensure that there is an electrical installation certificate updated every 5 years.
- Ensure risk assessments are updated as and when required.
Safer recruitment.
- Complete safer recruitment training.
- Assist in the recruitment of suitable staff, this is inclusive of advertising.
- Lead interviews.
- Complete schedule 2 files.
Meetings.
- Attend meetings such as -
- CLA review.
- PEP review.
- Strategy meeting.
- MARM meeting.
- Care planning.
House documents.
- Complete homes documents and ensure these are kept up to date –
Location risk assessment.
Statement of purpose.
Childrens guide.
Home development plan.
Workforce development plan.
Business continuity plan.
Etc.
Safeguarding.
- To act as the designated safeguarding lead for the home, and to act, monitor and evaluate any and all safeguarding concerns.
Pay: £49,999.00-£57,000.00 per year
Benefits:
- Free parking
- On-site parking
Work Location: In person
