Customer services advisor Work, Jobs in Colchester Co2 (with Salaries)

Customer Services Advisor
ECCO Safety Group —Colchester
- Up to £28,000 a year
- Full-time
- Microsoft Word
- Salesforce
- Continuous improvement
- Free parking
- Annual leave
Quick apply
2d
Customer Service Advisor
IT Fleet Automotive Limited —East Bergholt
- £28,300 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
Customer Service Advisor - Part Time, Fixed Term Contract
Cloud —Colchester
- £15,862.08 a year
- 8 hour shift
- Remote
- Communication skills
- Life insurance
Quick apply
6d
Client Executive
Specialist Risk Group —Witham
- Full-time
- Business development
- Organisational skills
- Communication skills
- Life insurance
- Sick pay
Customer Service Advisor
Cloud —Colchester
- £26,436.80 a year
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
Quick apply
Customer Advisor
B&Q —Colchester
- £13.10 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee assistance programme
3d
Sales Advisor
PetsCorner —Colchester
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Pub & Restaurant Stocktaker - Colchester
nGeneration —Colchester
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Dispenser
Boots —Colchester
- £13.92 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Customer Service Advisor
Drax Group —Ipswich
- £27,000 - £28,700 a year
- Communication skills
19h
Resourcing Advisor
OCS Group —Ipswich
- Organisational skills
- Communication skills
Quick apply
Rental Customer Service Assistant
John Grose —Ipswich
- From £17,326.89 a year
- Part-time
- Driving
- IT
- In-person
- Annual leave
- Employee discount
Quick apply
13d
Customer Resolution Centre Advisor - part time 23hr pw
Delta Housing —Chelmsford
- £18,865 a year
- Part-time
- Hybrid work
- CRM software
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
6d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Hullbridge
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Service Advisor
First Bus —Ipswich
- £27,000 a year
- Computer literacy
- Data entry
- Employee assistance programme
Sales Advisor - Full Time
EE —Clacton-on-Sea
- Up to £12.21 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Senior Customer Service Advisor
Barclays —Chelmsford
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
7d
Weekend Client Care Advisor
Vets for Pets —Colchester
- £26,500 - £28,500 a year
- Weekends only
- Hospitality
- Front desk
- Communication skills
- Annual leave
- Employee discount
14d
Temporary Full Time Sales Advisor (Maternity cover)
F.Hinds —Clacton-on-Sea
- £8.69 - £12.80 an hour
- Temporary
- Microsoft Word
- Sales
- Customer service

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Customer Services Advisor

ECCO Safety Group -
Colchester

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
2 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Client engagement
Stakeholder liaison
Salesforce
Internal department liaison
Microsoft Office Suite
Continuous improvement
Data entry
Customer support
Customer interaction
Communication skills

Full job description

Customer Services Advisor

About ECCO Safety

ECCO Safety is a global leader in commercial vehicle warning and safety solutions, proudly headquartered in Boise, Idaho. With nine manufacturing facilities across four continents and additional sales offices throughout Europe, Australia, and Asia, ECCO combines global reach with local expertise.

Our innovative product portfolio includes light bars, sirens, back-up alarms, and in-vehicle CCTV systems, trusted worldwide by specialist vehicle builders and operators. We proudly serve a wide range of industries, including construction, emergency services, and agriculture, and work closely with leading global OEMs and partners to deliver high-quality, reliable, and forward-thinking safety solutions.

To learn more about our business and brands, visit www.eccoesg.co.uk

Job Summary

The Customer Services Advisor will provide exceptional customer service, revelling in the quest to resolve issues and satisfy the needs of the internal and external customer.

As a given, you will have excellent communication skills and enjoy interacting with people on a regular basis. You will be a confident individual, with a drive to succeed, even when the pressure is on! Juggling multiple tasks simultaneously will be one of your many competencies, and you will have the ability to priorities your workload accordingly depending on the needs of the business.

You will be adept at handling difficult conversations in a professional manner, leaving the customer with a smile on their face! Of course, you will be able to process orders with both speed and 100% accuracy. You will constantly look to improve processes and procedures working in line with the strategic aims of the business.

Main Duties / Responsibilities

The role will have full responsibility for management of the International Orders Inbox which will involve:

Processing all orders received within 24 hours.
Interpreting customer requirements accurately.
Checking orders raised against requirements to ensure all details have been captured.
Resolving issues and overcoming hurdles along the way.
Managing customer expectations if and when delivery dates cannot be achieved.
Liaising with colleagues in different departments, aligning where needed.
Ensuring delivery details are clear & correctly recorded in Sales Logix.

Essential requirements

Excellent communication skills covering a wide range of methods including email and telephone.
The ability to build great relationships with internal and external customers.
Exceptional data input skills.
The ability to understand and interpret customer requirements, questioning when not clear.
Competent user of MS Office specifically Word and Excel.
The ability to think creatively and propose innovative ideas for improvements.
Resilience with a positive, can-do attitude.
Ability to work well within a team and independently.
Any other reasonable duties to perform the role

Desirable

Experience working within a manufacturing environment.
Technical knowledge within the Automotive industry.
Ability to converse in another European language.

What We Offer

We offer a competitive salary package, bonus opportunities, and a range of benefits, including enhanced pension, life assurance, and enhanced annual leave. Alongside this, you will have the chance to work in a supportive and collaborative team within a global, growing organisation, contributing directly to business success and operational excellence.

Salary up to £28k

Pay: Up to £28,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Sick pay

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer services advisor jobs in colchester co2

Customer Services Advisor

Customer Service Advisor

Customer Service Advisor - Part Time, Fixed Term Contract

Client Executive

Customer Service Advisor

Customer Advisor

Sales Advisor

Customer Service Advisor - Remote

Pub & Restaurant Stocktaker - Colchester

Dispenser

Customer Service Advisor

Resourcing Advisor

Rental Customer Service Assistant

Customer Resolution Centre Advisor - part time 23hr pw

JUNIOR SALES ADVISOR

Customer Service Advisor

Sales Advisor - Full Time

Senior Customer Service Advisor

Weekend Client Care Advisor

Temporary Full Time Sales Advisor (Maternity cover)

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