Customer service Work, Jobs in Colchester Co4 (with Salaries)

Customer Service Administrator
710 Crane Ltd. —Ipswich
- Full-time
- Customer service
- Time management
Customer Assistant
Lidl —Colchester
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
3d
Ground Floor Team Member
Premier Inn —Colchester
- Up to £13.06 an hour
- Part-time
- Hotel
- Restaurant
- Employee discount
Quick apply
7h
Bank Receptionist
Non-Clinical —Colchester
- £13 - £16 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Team Member (Stock)
NEXT —Colchester
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
11d
Sales Assistant
Flying Tiger Copenhagen —Colchester
- Weekend availability
- Customer service
2d
Customer Service Assistant Over 18
Tenpin —Colchester
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
In Store Team Member
Colchester Uni Quays —Colchester
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Communication skills
- Paid training
- Annual leave
12d
Ground Floor - Team Member
Premier Inn —Colchester
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
6d
Team Member
NEXT —Colchester
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
11d
Full-time & Part-time Sales Assistants, 12-month FTC (Fenwick)
Mulberry —Colchester
- £13.45 an hour
- Part-time
- Sales
- Employee discount
Quick apply
14d
Barista/Team Member
Coffeelink —Colchester
- From £12.71 an hour
- Part-time
- Serving
- Customer service
- In-person
- Store discount
- Flexitime
Quick apply
14d
Sales Assistant
TGJones —Colchester
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
1d
Bar Team Member HWB
Hollywoodbowlgroup —Colchester
- £12.81 - £13.31 an hour
- Weekend availability
- Bar
- Employee discount
Procurement Administrator
Greenmill Supply Co. Ltd —Colchester
- From £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Employee assistance programme
Quick apply
6d
Customer Service/Sales Administrator
CupsDirect —Colchester
- £14 - £15 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
1d
sales advisor 8 hours Colchester
Sostrene Grene —Colchester
- 8 hour shift
- Sales
- Merchandising
- Employee assistance programme
- Employee discount
2d
Internal Sales Executive
Greenmill Supply Co. Ltd —Colchester
- Up to £35,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Profit sharing
Quick apply
6d
Sales Assistant
HSL Chairs —Ipswich
- £12.80 an hour
- Part-time
- Customer service
- Retail sales
- Free parking
- Employee discount
Quick apply
9d
Retail Assistant - Part Time
Farmfoods —Ipswich
- £10.95 - £12.81 an hour
- Part-time
- School
- Annual leave
- Employee discount
Quick apply
13d

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Customer Service Administrator

710 Crane Ltd.
Ipswich

Apply Now

Job details

Full-time

Qualifications

Customer service
Time management

Full job description

Position Summary:

As part of a fast-paced Inside Sales department the Inside Sales Administrator will serve as the key contact point for distributors and area sales managers and is responsible for coordinating all aspects of customer service including order processing, quotation generation & follow up, delivery checks, technical enquiries and order expediting and delivering a world class level customer service to all internal and external customers.

Principle Responsibilities:

Dealing with incoming telephone and email enquiries from Customers (both internal and external) promptly, efficiently and effectively, including but not limited to information/queries on:
- stock availability
- existing orders
- new enquiries

Accurately inputting customer orders into QAD; providing pricing and quotations.
Accepting and assuming responsibility for processing customer concerns using the company’s Customer Concerns Software, including, but not limited to, delivery, pricing and invoicing - putting the customer front and centre.
Using the company’s QAD system and generated reports, proactively maintaining and managing key customer order books to ensure projected sales are reviewed and updated.
Using the defined channels for progressing improved due dates for specific order lines, expediting orders with our Supply Chain and our Value Streams/Planners.

Liaising with our shipping departments to arrange airfreight/DHL carrier shipments if requested by customer or external sales teams and agreed by the business in advance.
Assisting our Finance team in their efforts to reduce the number of outstanding invoices held by customers and waiting for discrepancy resolution.
Utilising the Crane Business System to continuously improve processes and efficiency.
Using the defined channels ensuring that any leads on new projects or customer requirements are raised at the appropriate level or actioned as appropriate.
Completing ad hoc tasks and providing administrative support as required.

The successful candidate will have a minimum of 2 years in a telephone-based customer service role, ideally with a technical product and be able to work using their own initiative with excellent time management and prioritisation skills. You must possess a high level of drive combined with a passion for delivering excellent customer service and have experience of working in a very busy fast paced work environment.

ABOUT US

Crane Building Services and Utilities (BS&U) is part of the Fluid Handling Division of Crane Co. founded in 1855, which is a global, multi-industry, New York Stock Exchange quoted company. We design, manufacture, package and market engineered flow control solutions for the HVAC and Utility sectors, with strong sales into key growth export markets.

The name Crane speaks of who we are, what we stand for and how our customers perceive us: A company with history and tradition, but also a company that is innovative, quality minded and one which acts with integrity and still holds to the resolution of its founder.

Crane Co. was founded on 4th July 1855 by Richard Teller Crane who made the following resolution:

"I am resolved to conduct my business in the strictest honesty and fairness; to avoid all deception and trickery; to deal fairly with both customers and competitors; to be liberal and just towards employees; and to put my whole mind upon the business."

The essence of this resolution is the business policy of Crane Co. today.

We believe that embracing inclusion and diversity is key to our success and as such we are seeking applications from candidates who will contribute their different backgrounds, cultures and experiences to our business.

#BSU

#LI-MW1

Apply Now

Refine Your Search

customer service jobs in colchester co4

Customer Service Administrator

Customer Assistant

Ground Floor Team Member

Bank Receptionist

Team Member (Stock)

Sales Assistant

Customer Service Assistant Over 18

In Store Team Member

Ground Floor - Team Member

Team Member

Full-time & Part-time Sales Assistants, 12-month FTC (Fenwick)

Barista/Team Member

Sales Assistant

Bar Team Member HWB

Procurement Administrator

Customer Service/Sales Administrator

sales advisor 8 hours Colchester

Internal Sales Executive

Sales Assistant

Retail Assistant - Part Time

I want to receive the latest job alerts for customer service in colchester co4

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