Customer support representative Work, Jobs in Coleshill, War (with Salaries)

Customer Support Representative
Skirting World —Birmingham
- £25,350 a year
- Full-time
- Carpentry
- Microsoft Word
- Microsoft Outlook
Quick apply
13d
Shift Lead
B&Q —Tamworth
- £27,709.50 a year
- Part-time
- Employee assistance programme
- Employee discount
Retail Sales Advisor - Tamworth
Oak Furnitureland —Tamworth
- £47,299 - £52,113 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Hygiene Manager
BidvestNoonan —Coventry
- £50,000 a year
- Full-time
- Bakery
Quick apply
Customer Service Representative
Alexander Mann Solutions (AMS) —Birmingham
- Full-time
- Customer service
- Communication skills
Sales Development Representative
OneAdvanced —Birmingham
- Sales
- IT
- Employee assistance programme
- Bereavement leave
Sales Representative
Retail Innovation Group —Coventry
- £15,156.00 - £15,156.68 a year
- Weekend availability
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
Event Stewards
Bridgegate Security (UK) Ltd —Birmingham
- £13 an hour
- Part-time
- Hospitality
- Management
- Customer service
Quick apply
6d
Customer Support Representative
Avensys UK Ltd —Kidderminster
- £27,000 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Annual leave
- Sick pay
18h
Cleaner
TCFM —Lichfield
- £12.71 an hour
Quick apply
9d
Banking Representative - Birmingham/Solihull
Metro Bank PLC —Birmingham
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
6d
Customer Services Executive
Mondi —Birmingham
- English
- Organisational skills
- Communication skills
- Employee discount
Assistant Aftersales Manager
TrustFord —Birmingham
- £16.12 an hour
- Hotel
- Annual leave
- Employee discount
Mobile Cleaning Support
TCFM —Coventry
- £13.50 an hour
Quick apply
13d
Business Developer
Howdens Joinery Co. —Birmingham
- Sales
- Communication skills
- Employee discount
8d
Brand Representative - Bullring, Hollister
AFH STORES UK LIMITED —Birmingham
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
AML Analyst
Moneycorp —Coventry
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Banking
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- Communication skills
- Employee assistance programme
1d
Head of Bus Franchising Network Development
West Midlands Combined Authority —Birmingham
- £76,008 - £81,483 a year
- AI
- Leadership
13d

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Customer Support Representative

Skirting World
Birmingham

Quick apply

Job details

Full-time
£25,350 a year
13 days ago

Benefits

On-site parking

Qualifications

Carpentry
Microsoft Word
Microsoft Outlook
Customer service
Computer literacy
English
Customer support
Office experience

Full job description

Customer Support Representative

Skirting World Ltd is the UK’s largest manufacturer and supplier of skirting boards and architraves. We’re a fast-growing company where quality products and exceptional customer service are at the heart of everything we do.

We are looking for an experienced Customer Support Representative to join our team at our Birmingham office.

What we’re looking for

Previous customer service experience specifically within the carpentry, timber, or home renovation sectors is highly desirable and will be a significant advantage.

Knowledge of timber products, mouldings, skirting, architraves, or working with trade customers in the building and renovation industry would be ideal, allowing you to hit the ground running and provide expert advice to our customers.

In addition, you should be:

Willing to learn and grow with the business
A reliable team player
Detail-oriented with a keen eye for accuracy
Enthusiastic, self-motivated and proactive
Highly computer literate (strong Excel & Word skills essential – full training provided on our bespoke ordering and messaging system)
An excellent communicator with a professional telephone manner
Adaptable and comfortable in a fast-paced, growing environment

Key Responsibilities

Order Processing & Administration

Inputting and managing customer orders
Responding promptly to email enquiries
Coordinating with Production and Transport teams to ensure efficient deliveries, collections and returns

Customer Support

Answering phone calls – starting with basic enquiries and progressing to full support (order taking, amendments, product advice, and complaint handling)
Providing knowledgeable support to customers

Showroom & In-Person Service

Welcoming customers to the showroom
Assisting with product enquiries and processing in-person orders

Additional Duties

General office tasks and occasional packing/dispatching of samples

Hours & Location

Monday to Friday, 9:00am – 5:00pm (37.5 hours a week with a 0.5 hour unpaid break)
Based at our Birmingham office (this is not a remote position)

If you have customer service experience in the carpentry, timber, or home renovation sectors and are looking for a rewarding role in a growing company, we’d love to hear from you.

Job Type: Full-time

Pay: £25,350.00 per year

Benefits:

On-site parking

Experience:

Office: 2 years (preferred)

Language:

English (required)

Work Location: In person

Quick apply

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