Entry level insurance agent Work, Jobs in Colindale, Gtl (with Salaries)

Customer Service Advisor
Berkeley Insurance Group —Borehamwood
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
15h
Operational Support - Heathrow Airport
Kone —Slough
- Overtime
- Salesforce
- Writing skills
- English
Risk Analyst - Insurance
G MASS —London
- Hybrid work
Quick apply
Customer Service Agent
Techtronic Industries GmbH (TTI) —Marlow
- Full-time
- CRM software
- Data entry
- Organisational skills
- Free parking
- Work from home
Customs Brokerage Agent
Expeditors —Feltham
- Full-time
- Continuous improvement
- Data entry
- Organisational skills
- Employee stock purchase plan
Quick apply
13d
Property Photographer
Chimneys Property —London
- £60 - £180 a day
- In-person
Quick apply
Sales Operations Manager
Eckoh —Hemel Hempstead
- From £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
Senior Recruiter
Taktile —London
- Full-time
- Recruiting
- AI
Agency Management Operations
Bank of America —Bromley
- Full-time
- Research
- School
- Employee assistance programme
Member of Marketing Staff - Marketing Producer FTC
Tessl —London
- Full-time
- Hybrid work
- Social media management
- Scripting
- AI
12d
Chief of Staff
Cortea AI —London
- Full-time
- English
- Travel
- Recruiting
Quick apply
9d
Field Epidemiology Training Programme Director
UK Health Security Agency —Colindale
- £94,356 - £150,569 a year
- Part-time
- Hybrid work
- Management
- Computer literacy
- Analysis skills
9d
London Territory Manager
Berkley —London
- Full-time
- Up to 50% travel
- Customer service
- Business development
- Profit sharing
- Annual leave
Community Mental Health Nurse
Hertfordshire Partnership NHS Foundation Trust —Stevenage
- £32,073 - £39,043 a year
- Full-time
- Management
- Medication administration
- Case management

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Customer Service Advisor

Berkeley Insurance Group
Borehamwood

Apply Now

Job details

Full-time
15 hours ago

Benefits

Season ticket loan
Annual leave
Employee assistance programme

Qualifications

Live chat
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Data entry
Organisational skills
Financial services
Customer interaction
Outbound calling
Communication skills

Full job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

You are applying for a role with mydeposits, part of HFIS Limited – the group behind trusted brands such as Total Landlord Insurance, Property Redress, Landlord Action and Hamilton Fraser. HFIS Limited is part of Brown & Brown (Europe) Limited.

Working options | office based

Working pattern | full time – 6 month fixed term contract

Working hours | 37.5 hours per week (shifts between 8:00am and 7:00pm (Monday to Friday) and 9:00am to 1:00pm (Saturday))

Reports to | Contact Centre Lead

What we’re looking for:

We’re looking for someone with experience in working in a multi-channel contact centre environment, as you'll be working towards key performance indicators, scheme rules and other contact centre targets such as average call handle time and after-call work.

You'll be responding to agent, landlord, tenant and interested party enquiries through in-bound calls, live chat, post and email, so you'll be passionate about delivering excellent customer service and highly organised.

You'll be entering in data whilst speaking with customers, so you'll need attention to detail and be able to communicate clearly. As this is a busy contact centre, you'll be a natural at working in a team, cooperating with others and building effective working relationships.

Some of the things you'll get up to:

Responding to agent, landlord, tenant, and interested party enquiries including initial dispute notification and deposit releases via telephone (inbound and outbound), post, live chat, and e-mail
Processing membership, deposit protection and un-protection applications via telephone, emails, live chat, and post using the in-house system
Processing agent member renewals, member compliance and credit control when needed
Processing and investigating misapplied payments and invoicing issues
Supporting the Membership division (CMP/PRS Membership and mydeposits Business Development teams) during busy periods, assisting with agent renewals, general processing, data entry and/or external calls
Cross selling (discussing and offering) other HFIS Group brand products, spotting opportunities via telephone, emails, live chat or postal enquiries

We’d like you to have:

Extensive knowledge of working in a multi-channel contact centre environment
Experience in the property sector especially the private rented sector, will be useful but not essential, as will a basic understanding of the insurance or financial services industry
Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly
Excellent attention to detail
Great organisational skills with the ability to meet deadlines
The ability to adapt to different tasks at short notice and take initiative
An enthusiasm to learn new skills
The ability to work in a team
A sound level of written and verbal communication along with good maths skills
A good understanding of Microsoft Word and Excel

Benefits:

23 days holiday + UK bank holidays
Life assurance
Private health care for you and dependents
Employee assistance programme, including GP line, cashback for treatments, advice line
Season ticket loan
Rental deposit loan
Annual leave purchase scheme
As part of the HFIS Group, access to discounted personal insurance is available

At HFIS we value development and progression of all our people and so we also offer financial support for studying towards professional qualifications plus study time. As a teammate you will also benefit from a wide variety of high-quality in-house and external training.

We have a relaxed and friendly environment, and our dress code reflects this.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Apply Now

Refine Your Search

entry level insurance agent jobs in colindale, gtl

Customer Service Advisor

Operational Support - Heathrow Airport

Risk Analyst - Insurance

Customer Service Agent

Customs Brokerage Agent

Property Photographer

Sales Operations Manager

Senior Recruiter

Agency Management Operations

Member of Marketing Staff - Marketing Producer FTC

Chief of Staff

Field Epidemiology Training Programme Director

London Territory Manager

Community Mental Health Nurse

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