Delivery manager Work, Jobs in Colinton, Edh (with Salaries)

Service Delivery Manager
Version 1 —Edinburgh
- Full-time
- Hybrid work
- Customer service
- English
- AWS
- Life insurance
Quick apply
Team Manager - Contact Centre
Aptia Group —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
2d
Trading Manager - Ferry Road
Morrisons —Lothian
- Hospitality
- Team management
- Employee discount
Quick apply
Work Area Manager
Royal Mail Group —Edinburgh
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
10h
Trading Manager - Hunters Tryst
Morrisons —Edinburgh
- Hospitality
- Team management
- Employee discount
Quick apply
Trading Manager - Portobello Road
Morrisons —Edinburgh
- Hospitality
- Team management
- Employee discount
Quick apply
Trading Team Manager
B&Q —Edinburgh
- £33,000 - £36,000 a year
- Part-time
- Annual leave
- Employee assistance programme
2h
Store Manager - Cameron Toll
New Look —Edinburgh
- Full-time
- Management
- Organisational skills
- Communication skills
- Employee discount
Service Delivery Team Lead
Redsquid Communications —Fife
- Full-time
- Management
- Customer service
- Mentoring
Quick apply
Delivery Lead
Aberdeen —Edinburgh
- Full-time
- Hybrid work
- PMP
- Project management
- Bachelor's degree
- Annual leave
- Employee discount
5d
Veterinary Business Manager - Royal Canin
Mars —Edinburgh
- £38,000 - £40,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Gym membership
Assistant Store Manager
British Heart Foundation —Straiton
- £25,079.60 a year
- Weekend availability
- Supervising experience
- Annual leave
- Employee assistance programme
Trading Manager - Granton
Morrisons —Edinburgh
- Hospitality
- Team management
- Employee discount
Quick apply
Technical Account & Product Delivery Manager
novoville —Edinburgh
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- APIs
Quick apply
8d
Commercial Delivery Manager
Nucleus Financial Group —Edinburgh
- Project management
- IT
- Financial services
Divisional Sales and Marketing Manager
Barchester Healthcare —Edinburgh
- Sales
- Presentation skills
- Travel
Quick apply
Edinburgh Furniture Initiative Manager
Four Square Scotland —Edinburgh
- £37,850 a year
- Full-time
- Management
- Supervising experience
- Team management
- Store discount
- Employee discount
Quick apply
9d
Customer and Trading Manager - Nightshift
Sainsbury's —Edinburgh
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Fleet Delivery Manager
Indie Campers —Broxburn
- £30,000 a year
- Full-time
- Driving
- Leadership
Quick apply
3h
Field Account Manager - Edinburgh
Just Eat Takeaway.com —Edinburgh
- Full-time
- Customer service
- Communication skills
- Flexitime
- Employee discount
Quick apply

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Service Delivery Manager

Version 1 -
Edinburgh

Quick apply

Job details

Full-time

Benefits

Tech scheme
Private medical insurance
Life insurance

Qualifications

Customer service
English
AWS
Analysis skills
ITIL
Relationship management
Communication skills

Full job description

Company Description

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.

We’re an award-winning employer reflecting how our employees are at the very heart of what we do:

UK & Ireland's premier AWS, Microsoft & Oracle partner
3300+ strong, €350/£300m revenue business
10+ years as a Great Place to Work in Ireland & UK
Best Workplace for Women in the UK & Ireland by GPTW
Best Workplace for Wellbeing in the UK by GPTW

We’re a core valuesdriven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you.

Job Description

As a Service Delivery Manager, you will play a crucial role in managing client relationships. You will work closely with the customers, the wider Service Delivery Team and the Technical Consultants to ensure the successful delivery of our services.

Roles & Responsibilities

Service Reporting: Produce both customer and internal service reporting.
Service Reviews: Conduct regular reviews with customers.
Customer Management: Handle escalations, issues, problems, and requirements.
Financial Management: Oversee invoicing and financial aspects of assigned accounts.
Forecasting: Perform monthly forecasting of project costs and revenue.
Compliance: Ensure ISO20000 compliance and best practices.
Service Improvement: Identify and implement continual service improvement initiatives.
Risk Management: Manage business risk and ensure business continuity.
Customer Satisfaction: Achieve targets and drive improvement initiatives.
Business Development: Explore and drive opportunities for new or additional work within existing customers.

Qualifications

Essential skills and experience

Experience: 7+ years in Service Delivery Management.
Language: Fluency in English.
Communication: Strong verbal and written communication skills.
Customer Service: Proven experience in customer service and relationship management.
Analytical Skills: Strong analytical abilities.
Revenue Generation: Track record of driving revenue opportunities.
Process Orientation: Ability to work within a process-driven environment.
Forecasting: Experience in monthly forecasting of financials.
Initiative: Self-starter with the ability to drive assignments and escalate when necessary.
Teamwork: Team player with a strong customer-centric ethos.
ITIL Skills: Strong knowledge and skills in ITIL.

Additional Information

At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.

One of our standout advantages is the ability to work with a hybrid schedule along with business travel, allowing our employees to strike a balance between work and life. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.

We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivized certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.

Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.

Quick apply

Refine Your Search

delivery manager jobs in colinton, edh

Service Delivery Manager

Team Manager - Contact Centre

Trading Manager - Ferry Road

Work Area Manager

Trading Manager - Hunters Tryst

Trading Manager - Portobello Road

Trading Team Manager

Store Manager - Cameron Toll

Service Delivery Team Lead

Delivery Lead

Veterinary Business Manager - Royal Canin

Assistant Store Manager

Trading Manager - Granton

Technical Account & Product Delivery Manager

Commercial Delivery Manager

Divisional Sales and Marketing Manager

Edinburgh Furniture Initiative Manager

Customer and Trading Manager - Nightshift

Fleet Delivery Manager

Field Account Manager - Edinburgh

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