Operations & office coordinator Work, Jobs in Collyhurst, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
13d
Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
6d
Operations & Administration Coordinator
GC Windows Ltd —Leigh
- £29,000 - £35,000 a year
- Full-time
- Microsoft Office
- IT
- Construction
- Annual leave
- Employee discount
Quick apply
11d
Senior Customer Operations Coordinator
The Family Health Group —Salford
- £27,420 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Transport Coordinator
Panel Hub UK —Hyde
- Up to £30,000 a year
- Full-time
- Analysis skills
- In-person
- Phone etiquette
- Free parking
Quick apply
3d
After Sales Coordinator
Camptech Products Ltd —Manchester
- £24,500 - £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply
11d
Operations Coordinator
Leep Utilities —Salford
- Up to £26,500 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
2d
Care Coordinator
South Manchester Care Limited —Chorlton cum Hardy
- £26,000 - £28,000 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
- Store discount
- Annual leave
Quick apply
6d
Client Project Coordinator
Parkingeye Limited —Coppull
- £24,879.84 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
Patient Care Coordinator
Bioidentical Hormone Therapy Ltd —Stockport
- £26,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
5d
Vendor Production Coordinator
Fanatics (International) Limited —Manchester
- ERP systems
- Microsoft Office
- Communication skills
Quick apply
Customer Account & Operations Coordinator
Marsden Packaging Ltd —Blackburn
- £13.50 an hour
- Part-time
- Salesforce
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Office Coordinator
Bibby Financial Services —Salford
- £27,000 - £30,000 a year
- Full-time
- Organisational skills
- Financial services
- Gym membership
Quick apply
7d
Facilities Coordinator
CBRE Local UK —Manchester
- Monday to Friday
- Maintenance
- Microsoft Office
- Project management
6d
Regional Branch Manager
M Barnwell Services —Manchester
- £30,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
Office Co-Ordinator
Northern Healthcare —Manchester
- £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Property Utilities Coordinator
Ocasa Management Limited —Manchester
- Full-time
- Administrative experience
- In-person
- Phone etiquette
- Health & wellbeing programme
- Annual leave
Quick apply
10h
Hospitality Coordinator- Student Placement
Convene —Manchester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
5h
Retrofit Coordinator - Manchester
Construo —Manchester
- £50,000 - £65,000 a year
- Full-time
- Microsoft Office
- Construction
- Communication skills

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operations & office coordinator jobs near collyhurst, gtm

Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
13 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

operations & office coordinator jobs in collyhurst, gtm

Helpdesk Manager

Customer Service Manager – Maternity Cover

Operations & Administration Coordinator

Senior Customer Operations Coordinator

Transport Coordinator

After Sales Coordinator

Operations Coordinator

Care Coordinator

Client Project Coordinator

Patient Care Coordinator

Vendor Production Coordinator

Customer Account & Operations Coordinator

Office Coordinator

Facilities Coordinator

Regional Branch Manager

Service Coordinator

Office Co-Ordinator

Property Utilities Coordinator

Hospitality Coordinator- Student Placement

Retrofit Coordinator - Manchester

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