R1CH Private Office is seeking a highly organised, discreet, and operationally capable Office Manager / Facilities Manager to oversee the smooth running of a large private-office environment.
This role is responsible for the day-to-day management of the office, facilities, suppliers, contractors, maintenance, compliance, presentation standards, office services, and internal operational support.
The successful candidate must be capable of maintaining a calm, professional, well-managed environment that reflects the standards expected by UHNW individuals, family offices, senior operators, trusted advisers, and private-office personnel.
This is not a standard office administration role. It requires discipline, discretion, technical awareness, strong supplier control, and the ability to ensure the office operates without visible friction.
Key Responsibilities
- Manage the day-to-day running of a large private-office environment.
- Take responsibility for office presentation, cleanliness, readiness, safety, maintenance, and operational standards.
- Oversee facilities management, building services, contractors, suppliers, and service providers.
- Coordinate planned preventive maintenance and reactive repairs.
- Manage office access, keys, security procedures, visitor handling, and controlled entry arrangements.
- Ensure meeting rooms, reception areas, workspaces, private rooms, and communal areas are always prepared to the required standard.
- Coordinate cleaning, waste management, supplies, refreshments, stationery, office equipment, and general office services.
- Liaise with landlords, managing agents, building management, contractors, engineers, and external providers.
- Maintain records for maintenance visits, service reports, contractor attendance, compliance checks, and facilities-related documentation.
- Support health and safety procedures, fire safety arrangements, first aid provision, risk assessments, and statutory compliance where required.
- Manage office moves, furniture requirements, storage, equipment setup, and internal workspace planning.
- Ensure IT, phones, printers, meeting room technology, Wi-Fi, access systems, and office equipment are working correctly, escalating issues where required.
- Monitor office expenditure, supplier invoices, service agreements, and facilities-related costs.
- Support senior leadership and private-office teams with operational requirements.
- Identify issues early and resolve them before they affect the office, staff, clients, or visitors.
- Maintain absolute discretion in relation to all office activity, personnel, visitors, and private client matters.
Facilities Responsibilities
The Office Manager / Facilities Manager will be expected to maintain operational control across:
- Office maintenance
- Cleaning standards
- Reception and meeting room readiness
- Security and access control
- Contractor management
- Fire safety coordination
- Health and safety support
- Office supplies and consumables
- Building management liaison
- Equipment and technology coordination
- Repairs and reactive maintenance
- Preventive maintenance scheduling
- Office presentation and standards protection
- Visitor and guest preparation
- Internal office procedures
- Compliance records and reporting
Required Experience
- Previous experience managing a large office, private office, corporate office, luxury environment, family office, serviced office, or high-end property environment.
- Strong facilities management experience.
- Proven ability to manage contractors, suppliers, maintenance providers, cleaners, engineers, and building management teams.
- Good understanding of office operations, building services, health and safety, fire safety, access control, and workplace compliance.
- Experience working in a high-standard, client-facing, confidential, or senior-level environment.
- Ability to manage reactive issues calmly and quickly.
- Experience handling budgets, invoices, supplier agreements, and office service costs.
- Strong organisational and administrative capability.
- Experience supporting senior leadership, principals, or executive teams is desirable.
Essential Skills
- Excellent organisation and follow-through.
- Strong attention to detail.
- Calm under pressure.
- Absolute discretion.
- Strong communication skills.
- Professional presentation and conduct.
- Practical problem-solving ability.
- Strong contractor and supplier management.
- Ability to prioritise urgent issues without losing control of routine operations.
- Good written record keeping.
- Ability to work independently and take ownership.
- Strong awareness of standards, presentation, and readiness.
- Ability to maintain a quiet, controlled, and professional office environment.
Ideal Candidate Profile
The ideal candidate will be practical, polished, discreet, and highly reliable.
They will understand that a private-office environment must operate smoothly without unnecessary noise, disruption, or visible disorder. They will be able to manage facilities, contractors, staff requirements, compliance records, supplies, meeting rooms, and day-to-day office standards with maturity and control.
They will not wait for problems to escalate. They will notice issues early, take ownership, and ensure the office remains prepared, presentable, safe, and fully operational.
Personal Attributes
- Discreet
- Reliable
- Practical
- Calm
- Organised
- Professionally presented
- Detail-focused
- Service-minded
- Technically aware
- Commercially sensible
- Proactive without being disruptive
- Confident managing contractors and suppliers
- Comfortable working in a high-trust environment
Package
- Competitive salary, depending on experience
- London-based role
- Senior operational responsibility
- Private-office working environment
- Long-term opportunity for the right individual
- Exposure to UHNW, family office, and principal-level standards
- Travel or off-site support where required
Working Style
This role requires someone who can take ownership of the physical and operational environment of the office.
The successful candidate must be prepared to handle routine office management, urgent facilities issues, contractor attendance, maintenance coordination, office readiness, and senior team support with discretion and discipline.
The office must always feel prepared, controlled, professional, and fit for the level of client and principal activity associated with R1CH Private Office.
Application
Applicants should send a CV and short covering note for private review.
Relevant office management, facilities management, private office, corporate office, luxury property, or high-end workplace experience is essential.
Pay: £82,000.00-£155,000.00 per year
Benefits:
- Casual dress
- Company events
- Cycle to work scheme
- Employee mentoring programme
- Free fitness classes
- Free or subsidised travel
- On-site gym
- Private medical insurance
Work Location: Hybrid remote in Knightsbridge and Belgravia
