Head of operations Work, Jobs in Colney Heath, Hrt (with Salaries)

Head of Growth
Pretty Lavish —Widford
- Merchandising
- Leadership
Head of Operations
Home Hospitality —London
- £55,000 - £65,000 a year
- Full-time
- Hospitality
Quick apply
Global Head of Customer Support
TeamViewer Germany GmbH —London
- Hybrid work
- Travel
- Leadership
- Employee discount
Quick apply
Head of Area Operations
Achieve Together —London
- £60,000 a year
- Full-time
- Employee discount
10d
Head of Operations – Food Distribution
Zumra Foods Ltd —London
- £65,743.93 - £91,987.51 a year
- Full-time
- Hybrid work
- Leadership
- Health & wellbeing programme
- Flexitime
Quick apply
4d
PFI Head of Soft FM and Operations
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £79,504 - £91,609 a year
- Full-time
- Contracts
- Annual leave
5d
Head of Operations (Events & Company Operations)
Cosmonauts —London
- £50,000 - £100,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
Quick apply
Head of Operations
CarbonChain —London
- Leadership
- Communication skills
- Annual leave
Head of Operations (COO Track)
Bezos.ai —London
- £80,000 - £130,000 a year
- Full-time
- Remote
- Engineering
- SQL
- Bachelor's degree
Quick apply
14d
Head of Operations & Country Manager
Alvest Equipment Services —London
- £80,000 - £100,000 a year
- Full-time
- Bilingual
- Management
- Engineering
Quick apply
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Electrical Head of Operations
Fixatex Ltd —Hertford
- £70,000 - £85,000 a year
- Full-time
- Hybrid work
- Management
- Maintenance
- Electrical experience
- Free parking
- Health & wellbeing programme
Quick apply
5d
Head of Technology, Data and Transformation
RHP —Teddington
- £104,344 a year
- Full-time
- Annual leave
10d
Head of Legal Operations
Sepulveda Legal & Business Advisory Ltd —London
- £82,763.52 - £120,002.06 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
- Health & wellbeing programme
- Work from home
Quick apply
5d
Head of Dispensary Operations
Pharmacierge —London
- From £60,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
13d
Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
14d
Children's Charity Head of Operations
Play Adventures and Community Enrichment (PACE) —Camden Town
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Management
- Working with children
- Human resources
- Employee discount
- Bereavement leave
Quick apply
5d
Senior Client Operations Manager
PayByPhone —Hatfield
- Full-time
- Hybrid work
- Management
- Analysis skills
- Project management
Quick apply
Customer Transformation Lead - Smart Meters
Affinity Water —Hatfield
- Up to £65,000 a year
- Hybrid work
- Annual leave
- Employee discount
13d
Head of KYC Operations - Wise Platform
Wise Australia Investments —London
- £96,000 - £130,000 a year
- Management
- Mentoring
- Financial services

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Head of Growth

Pretty Lavish
Widford

Apply Now

Job details

Qualifications

Merchandising
Leadership

Full job description

Location – Widford, Hertfordshire

Pretty Lavish continues to emerge within the fashion industry, bridging the gap between high street and designer brands. Recognised for sophisticated occasionwear, luxury knitwear and modern bridesmaid collections, the brand blends timeless design with affordable luxury.

Nobl menswear complements this with a contemporary twist on classic, minimalist, versatile pieces crafted with a focus on quality, longevity and fit. Together, the brands share a mission to design consciously, inspire confidence, and deliver exceptional customer experiences across every touchpoint.

You will be employed by Pretty Lavish. As part of your role, you will support and perform duties for both Pretty Lavish and Nobl.

Purpose of the Role:

The Head of Growth is responsible for driving profitable revenue growth across Pretty Lavish and Nobl through customer acquisition, retention and optimisation of the digital revenue engine.

Reporting directly to the founders, this role owns performance marketing, lifecycle growth, trading insight and digital experimentation - ensuring both brands scale efficiently while maintaining strong contribution margins.

This is a commercially accountable role with ownership of growth KPIs including revenue, CAC, MER, blended ROAS, LTV and new customer acquisition.

The Head of Growth sits at the intersection of marketing, ecommerce and data, translating brand campaigns into scalable, measurable growth.

Where the Marketing team owns brand storytelling, creative direction and campaign vision, the Head of Growth owns the commercial performance of those campaigns — ensuring they deliver profitable revenue and long-term customer value.

Roles and Responsibilities

1. Performance Marketing & Acquisition

Own and scale paid media strategy across Meta, Google, TikTok and emerging platforms.
Manage agency relationships and ensure channel profitability and scalability.
Set and monitor acquisition targets including CAC, MER and blended ROAS.
Lead channel experimentation and testing (creative, audience, landing page optimisation).
Oversee affiliate strategy and partnerships (including LTK), ensuring profitability.
Ensure high-quality product feeds, attribution tracking and integration with core partners.
Identify and test new growth channels including influencer performance, paid partnerships and marketplace opportunities.

2. Lifecycle Marketing & Retention

Develop and optimise lifecycle strategy across email, SMS and remarketing.
Increase customer LTV through segmentation, automation and personalisation.
Improve repeat purchase rate and retention metrics.
Partner with Customer Care to feed customer insight into retention initiatives.
Leverage tools such as Klaviyo, Sweet Analytics and Triple Whale to optimise retention performance.

3. Trading & Revenue Optimisation

Partner with Buying and Ecommerce teams to align stock, promotions and demand generation.
Use performance data to influence promotional strategy and margin decisions.
Lead weekly growth and trading reviews, combining marketing and onsite performance insight.
Identify revenue opportunities through bundling, upsell, pricing optimisation and offer strategy.
Leverage Swap Commerce and post-purchase tools to optimise exchanges and reduce return impact on profitability.

4. Website Growth & CRO

Lead growth experimentation across landing pages, PDPs and checkout.
Own A/B testing roadmap focused on conversion rate and AOV improvements.
Collaborate with development partners to implement growth-focused enhancements.
Utilise Advanced Commerce and other personalisation tools to optimise merchandising logic.
Ensure landing pages for campaigns are conversion-optimised and aligned to performance objectives.

5. Data, Analytics & Attribution

Own growth dashboards and performance reporting using Looker Studio, Microsoft Clarity, GA4, Sweet Analytics and Triple Whale.
Ensure robust tracking and attribution across all paid and organic channels.
Translate performance data into actionable insights for founders and senior leadership.
Forecast revenue growth scenarios and marketing efficiency improvements.
Maintain clear visibility of marketing spend vs return at brand and channel level.

6. Leadership & Cross-Functional Collaboration

Partner closely with the Head of Marketing to align brand and growth strategies.
Collaborate with Buying, Operations and Finance to ensure scalable and profitable growth.
Line manage relevant ecommerce/performance team members.
Drive a culture of experimentation, accountability and data-driven decision making.

Qualification, skills and experience

5+ years in growth, performance marketing or ecommerce leadership within DTC fashion or lifestyle.
Demonstrable experience scaling paid media budgets with profitable ROAS.
Strong commercial understanding of CAC, LTV, MER and contribution margin.
Experience managing agencies and performance teams.
Proficient in Shopify Plus and ecommerce analytics.
Advanced understanding of GA4, Looker Studio, Sweet Analytics and Triple Whale.
Experience with website merchandising, Swap Commerce and post-purchase optimisation tools.
Data-driven and commercially minded with strong forecasting ability.
Entrepreneurial mindset with a bias toward testing and iteration.
Passionate about fashion, digital innovation and brand growth.

Apply Now

Refine Your Search

head of operations jobs in colney heath, hrt

Head of Growth

Head of Operations

Global Head of Customer Support

Head of Area Operations

Head of Operations – Food Distribution

PFI Head of Soft FM and Operations

Head of Operations (Events & Company Operations)

Head of Operations

Head of Operations (COO Track)

Head of Operations & Country Manager

Head Of Customer Experience

Electrical Head of Operations

Head of Technology, Data and Transformation

Head of Legal Operations

Head of Dispensary Operations

Head of Client Services

Children's Charity Head of Operations

Senior Client Operations Manager

Customer Transformation Lead - Smart Meters

Head of KYC Operations - Wise Platform

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