The closing date is 20th Jul 2026
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Job summary
Somerset NHS Foundation Trust is looking to recruit a Medical Records Courier (Band 2) to join our busy Medical Records Department based in Yeovil. This is an important operational role providing essential support to clinical services and helping to ensure patient records are available at the right place and at the right time.
The Medical Records Courier will be based at our office on Artillery Road, Yeovil. The role is for 22.5 hours per week, worked flexibly over Monday to Friday in accordance with the needs of the department, which operates between 6:00am and 6:00pm. The post holder will also participate in a 1 in 3 weekend rota, working 8:15am to 12:00 noon, with these hours forming part of the contracted weekly hours.
The postholder will play a key role in supporting the safe and effective care of our patients by managing the timely and secure transportation of medical records between the Medical Records department and Yeovil Hospital. They will ensure records are handled with confidentiality, accuracy, and care at all times.
Driving license is required for this role.
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Main duties, tasks & skills required
Transport and deliver case notes safely and efficiently between locations, ensuring timely and accurate delivery
Retrieve, file, sort, and track case notes, ensuring accurate record of movements
Load, unload, sort, and file case notes in numerical order within the library system
Respond to telephone queries and urgent requests, confirming correct patient information
Carry out daily vehicle checks, maintain fuel levels, and ensure the safe use and upkeep of the courier van
Use equipment safely (e.g. trolleys, cages, scanners) and follow manual handling guidelines at all times
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About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
Flexible working options to help you balance work and life
NHS pension scheme for long-term financial security
Generous annual leave allowance to recharge and relax
A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
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Job description
Please refer to the attached Job Description and Person Specification for more information about the role.
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Person specification
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Qualifications
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Essential
GSCE English or equivalent
GCSE Maths or equivalent
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Experience
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Essential
General keyboard/data entry skills
Awareness of confidentiality and data protection act
Numerate
Literate-able to read and write and be able to follow written procedures and instructions
General administration role experience
Use of office equipment i.e computers, photocopier, phones, scanners
Able to plan workload and work under pressure
Be physically able to perform the role (walking, using ladders, pushing trolleys, lifting boxes)
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Desirable
Experience of working within a medical records environment
Customer services experience
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Additional Criteria
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Essential
Willingness to use technology to improve standards of care and support to our patients
Ability to work as part of a team
Attention to detail
Efficient and methodical
Flexibility in working hours to ensure that the service is manned
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For help with your application, contact:
Carla House
[email protected]
01823344188
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Pay scheme
Agenda for Change
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Band
Band 2
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Salary
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£25272.00 Yearly
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Contract
Permanent
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Working pattern
Part-Time
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Reference number
184-OL-PU-5345
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Job locations
Yeovil Medical Records
Artillery Road
Yeovil
Somerset
BA22 8RP
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