customer support coordinator Work, Jobs in congleton, chs (with Salaries)

AI First Customer Support Coordinator
BOHSA LTD —Stoke-on-Trent
- Up to £25,000 a year
- Full-time
- Administrative experience
- In-person
- Free parking
- Annual leave
Quick apply
2d
Order fulfilment Coordinator
EU Automation —Stafford
- £26,950 a year
- Full-time
- Hybrid work
- Word processing
- Organisational skills
- IT
- Employee assistance programme
- Life insurance
Quick apply
6d
Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Part-Time Sales Support Coordinator
Tradelink Direct Ltd —Stoke-on-Trent
- £12.71 - £13.60 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Service Coordinator
Mastermover —Ashbourne
- CRM software
- Salesforce
- Organisational skills
Senior Customer Operations Coordinator
The Family Health Group —Salford
- £27,420 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
6d
Customer Experience Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
FM Helpdesk Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Service Coordinator - Out of Hours
ISS Facility Services —Stoke-on-Trent
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Service Coordinator
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Student Services Coordinator
EF Education First —Manchester
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Life insurance
7d
Gatehouse Coordinator
Evri —Warrington
- £28,847.52 a year
- Microsoft Excel
- IT
- Employee assistance programme
- Employee discount
Care Co ordinator/Admin
Voyage Care —Ardwick
- £27,651 a year
- Customer service
- Computer literacy
- Microsoft Office
- Employee discount
6d
Order Fulfilment Coordinator
Apollo Scientific —Denton
- Up to £26,728 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Microsoft Outlook
Quick apply
7d
Customer Services Coordinator - Fixed Term to March 2027
untypical —Warrington
- Microsoft Word
- Microsoft Excel
- Plumbing
- Employee assistance programme
1d
Urban Outfitters Display Coordinator - Manchester, UK
Urban Outfitters —Manchester
- Full-time
- Carpentry
- Organisational skills
- Power tools
- Employee assistance programme
- Employee discount
Swim Co-Ordinator
Shropshire Community Leisure Trust —Whitchurch
- £9,029.08 a year
- Part-time
- Microsoft Outlook
- Customer service
- Supervising experience
Conference & Events Coordinator
Lancashire Cricket Club —Old Trafford
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
- Annual leave
- Employee discount
Quick apply

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AI First Customer Support Coordinator

BOHSA LTD -
Stoke-on-Trent

Quick apply

Job details

Permanent | Full-time
Up to £25,000 a year
2 days ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Administrative experience

Full job description

An admin role where your real job is to teach AI to do it with you.

We're a fast-growing training agency — best known for health & safety, and increasingly trusted by our clients for much more. We're in the middle of an exciting transformation, and we're not looking for another administrator. We're looking for an AI Coordinator who wants to deliver brilliant customer support and completely reinvent how it's done.

No coding required — but a genuine fascination with AI is essential.

Who We Are

BOHSA is a training agency built on a simple promise: go above and beyond for every client and training partner. We made our name in health & safety, and these days our clients come to us for more and more — so we're branching out to meet them.

That promise hasn't changed. What has changed is how we deliver on it. We've recently begun a period of real expansion and we're rolling out a suite of new AI-powered products and systems that are reshaping our entire operation. Every part of the business is being rebuilt around artificial intelligence, and we want the right person to help lead that change from the front line — looking after our clients.

The Opportunity

Here's the honest, exciting version of this role. The day-to-day work is genuine customer support and administration — bookings, joining instructions, certifications, invoices, quoting, the lot. But your mission is different from any admin job you've had before.

Every time you complete a task, you'll be asking: how could AI do this with me, or for me? You'll work hands-on with AI agents and automations — training them, refining them, and putting them to work across the business. Over time, you'll coordinate a small team of AI agents that handle the routine, while you focus on the people, the problem-solving, and the growth.

In other words: you'll teach AI to do the repetitive parts of your role, which frees you to deliver far more value, take on bigger work, and grow as fast as the company does.

What You'll Do

The fundamentals will feel familiar to anyone who's worked in customer support. The difference is you'll be doing all of it through, and alongside, our AI tools and our own developing systems:

Creating and amending bookings — and automating the repetitive parts
Following up with clients to gather course requirements
Making sure clients receive clear joining instructions before every course
Handling morning calls and course updates, working with our AI voice tools
Issuing and securely handling certifications
Processing invoices and purchase orders accurately and on time
Sending course reminders to keep attendance high
Managing the training matrix for seamless coordination
Handling post and day-to-day admin promptly
Supporting clients by phone and email with care and judgement
Creating quotes to provide the best options for our clients

…and for each of these, you'll be looking for the smarter, AI-first way to get it done — then building it.

Is This You?

You don't need to be technical. You won't be writing code, but you will need a genuine fascination with what AI can do and the drive to keep experimenting until you've made something work better.

Genuinely excited by AI — you already play with AI tools for fun and can't wait to use them properly at work
Detail-obsessed and organised — accuracy matters in our world and you take pride in getting the small things exactly right
Great with people — warm, clear and calm on the phone and over email
Comfortable with change — you thrive in a fast-paced, ever-evolving environment
Full of initiative — you spot the repetitive task and think "there's a better way," then go and build it
Keen to grow — you want a career, not just a job, and a front-row seat as the company expands

A year of administrative experience is a bonus, but your attitude and curiosity matter far more.

What You'll Get

You'll join an open-minded, supportive team at exactly the right moment — early enough to genuinely shape our systems and our future.

A competitive salary of up to £25,000 per year
The chance to learn cutting-edge AI skills that will define the next decade of work
Ongoing staff training to help you grow into the role and beyond
A direct hand in building the products and systems that run the business
Company pension and free on-site parking
A friendly, ambitious team that wants you to exceed your own expectations

The Details

Salary: Up to £25,000 per year
Job type: Full-time, Permanent
Hours: Monday to Friday, 09:00–17:30 (37.5 hours per week)
Holiday: 20 days annual leave plus bank holidays
Location: In office, Phoenix Works, Longton (in person)
Experience: Administrative — 1 year (preferred)

How To Apply

If "managing a team of AI agents" sounds like the best job you've never had, we'd love to hear from you. When you apply, tell us why you're excited about AI and what you'd love to make smarter first.

Pay: Up to £25,000.00 per year

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in congleton, chs

AI First Customer Support Coordinator

Order fulfilment Coordinator

Service Co-ordinator - Helpdesk - 12 month FTC

Part-Time Sales Support Coordinator

Service Coordinator

Senior Customer Operations Coordinator

Customer Experience Coordinator

FM Helpdesk Coordinator

Service Coordinator - Out of Hours

Service Coordinator

Service Coordinator (Helpdesk)

Service Coordinator

Student Services Coordinator

Gatehouse Coordinator

Care Co ordinator/Admin

Order Fulfilment Coordinator

Customer Services Coordinator - Fixed Term to March 2027

Urban Outfitters Display Coordinator - Manchester, UK

Swim Co-Ordinator

Conference & Events Coordinator

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