Department leader Work, Jobs in Congresbury, Som (with Salaries)

Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
Retail Deputy Manager
The Works —Bristol
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
General Manager
Mad Swans —Bristol
- £65,000 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
Customer Service Team Leader
Ayvens —Bristol
- £32,000 - £38,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
- Free parking
- Annual leave
Supplier Relationship Team Leader
Savills —Cardiff
- Full-time
- Annual leave
Sales - Sales Advisor - UK
New Look —Newport
- Part-time
- Microsoft Word
3h
Senior Team Leader – Packing & Assembly - Monday - Friday PM
Charlie Bighams —Wells
- £23.95 - £24.63 an hour
- Monday to Friday
- Management
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
Senior Customer Service Representative - FM Helpdesk
Equans —Bristol
- Full-time
- Customer service
- Supervising experience
- IT
- Annual leave
- Employee assistance programme
6d
Project Manager
Office for National Statistics —Newport
- £56,861 a year
- Part-time
- Hybrid work
- PMP
- Presentation skills
13d
Business Development Manager - Tankers
Biffa Waste Services —Weston-super-Mare
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Travel
- Employee discount
Quick apply
Test Centre Administrator (Bristol, UK) (24926)
Pearson —Bristol
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Service Colleague (Express)
ASDA —Weston-super-Mare
- £13.10 an hour
- Part-time
- Employee assistance programme
- Employee discount
11d
Customer Success and Retention Director (SaaS)
Contracts Advance —Bath
- £80,000 - £100,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Contracts
- In-person
Quick apply
RISE Adviser - South West - Primary adviser
Department for Education —Bristol
- £600 a day
- Part-time
- English
- Maths
- Presentation skills
Senior Operations Manager - Customer Service
Capital on Tap —Cardiff
- £500 - £750 a week
- Customer service
- Analysis skills
- Financial services
Retail Area Sales Manager - South West England
The Works —Bristol
- Sales
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Mail Operations Director
Chill Mail Services Ltd —Bristol
- £82,000 - £105,000 a year
- Full-time
- Bachelor's degree
- In-person
- Business
Quick apply
5d
Store Manager – Cruise Retail
Harding+ —Avonmouth
- £50,000 a year
- Full-time
- Sales
- Leadership
Quick apply
Foodhall Manager
ASDA —Bristol
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
Regional Manager (Lift Industry)
Pickerings Lifts —Cardiff
- Full-time
- Microsoft Outlook
- IT
- In-person
- Free parking
- Annual leave
Quick apply

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Customer Service Team Leader

Stellantis Financial Services -
Cardiff

Quick apply

Job details

Permanent | Full-time
£32,000 - £36,000 a year

Benefits

Free parking
Casual dress
Store discount
Company car
Private dental insurance
Company pension
Work from home
Private medical insurance
Employee discount
Paid volunteer time
Bereavement leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Management
Operations management
GCSE
Business processes
Performance management
Communication skills

Full job description

Are you a confident leader with a passion for delivering outstanding customer service and developing high-performing teams?

We’re looking for a Customer Services Team Leader to join our Operations team. In this role, you’ll lead, motivate, and support a team of customer service professionals, ensuring service excellence while driving performance and continuous improvement.

What you’ll be doing

As a Customer Services Team Leader, you will take ownership of a team and be accountable for the following responsibilities:

· Manage and motivate your team members to achieve departmental and organisational goals.

· Monitor performance, conduct regular reviews, and identify development and training needs.

· Act as a point of escalation for complex customer queries, complaints, and feedback.

· Analyse processes and identify opportunities to improve call handling and administration efficiency.

· Lead by example and promote a positive, high-performance team culture.

· Review customer survey feedback and deliver timely, effective resolutions.

· Organise and delegate daily workloads to meet SLAs.

· Support operational continuity, including covering for the Contact Centre Manager when needed.

· Maintain compliance with internal policies and relevant regulatory requirements.

Who we’re looking for

This role is ideal for someone who is people-focused, driven, and thrives in a fast-paced environment. You’ll need:

· Previous experience in a team leader or management role, ideally in a customer service or operations environment (desirable).

· Strong communication and interpersonal skills, with the ability to influence and engage at all levels.

· Experience in performance management, coaching, and developing a team.

· The ability to prioritise, multitask, and manage competing demands effectively.

· A proactive, results-driven mindset with strong problem-solving abilities.

· Confidence in handling escalated customer issues and complaints.

· GCSE-level (or equivalent) Maths and English.

Why join us?

· Take the next step in your leadership career in a dynamic, customer-focused environment.

· Play a key role, shape team performance and deliver exceptional service.

· Gain valuable experience in operations management and process improvement.

· Be part of a collaborative and supportive team with clear progression opportunities.

Ready to apply? If you’re ready to take the next step in your career and thrive in a fast-paced, customer-focused environment, we’d love to hear from you.

People are the driving force of our business; we want to work with the best to continue to be amazing. We have a range of opportunities within this role and the wider business to help you grow. From our Diversity Squad, Women of Stellantis Network, Employee Forum or becoming an Engagement Champion in your department, there is something for everyone to get involved with and help shape our company.

Want more information? You can view the full job description below or contact our Talent Acquisition team ([email protected]) if you have any questions.

If this sounds like the right move for you, apply today!

Pay: £32,000.00-£36,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company car
Company pension
Employee discount
Enhanced paternity leave
Free parking
On-site parking
Paid volunteer time
Private dental insurance
Private medical insurance
Referral programme
Store discount
Work from home

Work Location: Hybrid remote in Cardiff (Cardiff, Cardiff)

Quick apply

Refine Your Search

department leader jobs in congresbury, som

Customer Service Team Leader

Retail Deputy Manager

General Manager

Customer Service Team Leader

Supplier Relationship Team Leader

Sales - Sales Advisor - UK

Senior Team Leader – Packing & Assembly - Monday - Friday PM

Senior Customer Service Representative - FM Helpdesk

Project Manager

Business Development Manager - Tankers

Test Centre Administrator (Bristol, UK) (24926)

Service Colleague (Express)

Customer Success and Retention Director (SaaS)

RISE Adviser - South West - Primary adviser

Senior Operations Manager - Customer Service

Retail Area Sales Manager - South West England

Mail Operations Director

Store Manager – Cruise Retail

Foodhall Manager

Regional Manager (Lift Industry)

I want to receive the latest job alerts for department leader in congresbury, som

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