Customer support & client services occupations Work, Jobs in Coniston, Cma (with Salaries)

Head of Customer Onboarding (12 Month Fixed-Term Contract)
Citrus-Lime Limited —Ulverston
- From £45,000 an hour
- Management
- Microsoft Office
- In-person
- Free parking
Quick apply
Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Windermere
- £32,282 a year
- Weekend availability
- Sales
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
Customer sales advisor
Logs Direct Ltd —Carnforth
- £26,240 - £30,305 a year
- Weekend availability
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
10d
Customer & Culture Manager
South Lakes Housing —Kendal
- Up to £60,564 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Supervising experience
- Free parking
- Store discount
Quick apply
9d
Customer Service and Administration Assistant
Stollers Furniture World —Barrow-In-Furness
- From £13 an hour
- Part-time
- Customer service
- Basic maths
- English
Quick apply
6d
Customer Care Representative
Nilfisk Ltd —Penrith
- Monday to Friday
- Hybrid work
- English
- Organisational skills
- IT
- Annual leave
- Work from home
Quick apply
Customer Experience Representative
James Cropper —Kendal
- £30,993 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Customer Service Advisor (Part time 21 hours)
Ascentis —Lancaster
- £13,879.80 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Free parking
- Annual leave
12d

I want to receive the latest job alerts for customer support & client services occupations in coniston, cma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services occupations jobs near coniston, cma

Guest Advisor jobs in Cross

Customer Service Advisor jobs in Edinburgh

Guest Advisor jobs in Withernsea

Policy Advisor jobs in London

Guest Advisor jobs in Ingoldmells

Guest Advisor jobs in Greatstone

Customer Service Representative jobs in Milton Keynes

Customer Service Administrator jobs in London

Customer Service Representative jobs in Chelmsford

Work From Home Customer Service jobs in Manchester

Customer Service Representative jobs in Leeds

Customer Success Executive jobs in London

Customer Service Representative jobs in Dorchester

Amazon Customer Service jobs in London

Customer Support Representative jobs in London

Customer Support Representative jobs in Glasgow

Customer Support Representative jobs in Stoke On Trent St4

It Support jobs in Milton Keynes

Fully Remote Customer Service Part Time jobs in London

Customer Service Manager jobs in Kingston Upon Hull

Head of Customer Onboarding (12 Month Fixed-Term Contract)

Citrus-Lime Limited -
Ulverston

Quick apply

Job details

Fixed term contract
From £45,000 an hour

Benefits

Free parking
Casual dress
Company events

Qualifications

Management
Cost control
Microsoft Office
Leadership
Communication skills
Time management

Full job description

Location: Ulverston, Cumbria.

Reporting to: Chief Operating Officer (COO)

Salary: £45,000+ per annum.

Contract: 12 month fixed-term contract.

Hours: 40 hours per week.

Citrus-Lime

Citrus-Lime is a fast-growing SaaS business providing Cloud POS—an end-to-end retail system specifically designed for independent retailers in the Cycle, Equestrian, and Outdoor sectors. Our platform integrates EPOS, Stock Control, Ecommerce, Supplier Data, Payments, Reporting, and more, helping retailers streamline operations, improve customer experiences, and grow sustainably.

We are profitable and financially strong, processing over £750 million in customer revenues annually. Since launching in 2018, we’ve transformed independent Cycle retail in the UK and are now expanding rapidly into Outdoor and Equestrian sectors. Our next phase of growth is international, focusing on the USA, Canada, and Australia.

Our mission is to double our turnover in the next five years, with a strong emphasis on international expansion. As we scale, strong financial control, performance reporting, and commercial insight are critical to supporting our sustainable growth.

About the role

We’re looking for a Head of Onboarding to lead our Onboarding team through a 12 month fixed-term contract, covering a pivotal stage of our customers’ journey with Citrus-Lime. This is a hands-on leadership role for someone who takes real pride in seeing a project through from first contact to a successful launch.

The Head of Onboarding will manage a team of five, ensuring every customer receives a first-class experience from the moment they sign up, through implementation, to the successful launch of their project. You’ll be the driving force behind keeping projects on track, ensuring deadlines are met, standards are high, and communication with customers is clear and consistent throughout.

This role requires someone who can balance strong people management with hands-on project delivery, keeping the team motivated and accountable while personally ensuring nothing slips through the cracks.

Key Responsibilities:

Manage the 5 members of the Onboarding team, ensuring high standards of work are carried out and deadlines are consistently met.
Provide first-class communication with customers throughout onboarding, from initial engagement through to completion and launch of their project.
Monitor and enforce project aims, stages, and timescales, stepping in early where projects risk falling behind.
Own project planning and scheduling documentation, keeping it accurate, current, and accessible to the wider team.
Coach and support the Onboarding team day-to-day, pushing colleagues to deliver quickly and to a high standard.
Act as an escalation point for onboarding issues, resolving them calmly and effectively to keep projects moving.

About you

Essential:

Previous experience managing members of a team.
3+ years’ experience in a Project role.
Prior knowledge of retail businesses.
A sound grasp of ICT skills, such as using MS Office.
Strong verbal and written communication skills.
Able to work to deadlines.
Resilient and upbeat attitude.
A desire to see every job completed quickly and to a high standard, and the ability to push other colleagues to deliver on these goals.

Beneficial:

A keen interest in one or some of the following: Cycling, walking, climbing, horse riding, watersports or similar.
Previous retail experience, especially in the sectors we work with.

What’s in it for you?

12 month contract, contracted 40 hours per week.
Position based in Ulverston, Cumbria.
Competitive salary of £45,000+ per annum, depending on experience.
20 days holiday, plus bank holidays and the Christmas break.
Work alongside passionate and experienced people.
Close engagement and support with management.

If this sounds like the role for you, we’d love to hear from you.

Pay: From £45,000.00 per hour

Benefits:

Casual dress
Company events
Free parking

Ability to commute/relocate:

Ulverston, Cumbria: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in coniston, cma

Head of Customer Onboarding (12 Month Fixed-Term Contract)

Holiday Sales - Owner and Guest Experience Manager - HS1

Customer sales advisor

Customer & Culture Manager

Customer Service and Administration Assistant

Customer Care Representative

Customer Experience Representative

Customer Service Advisor (Part time 21 hours)

I want to receive the latest job alerts for customer support & client services occupations in coniston, cma

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected