Customer care manager Work, Jobs in Cookham, Brk (with Salaries)

Office Manager / PA
Motofix Accident Repair Centres —High Wycombe
- From £35,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
5d
Director of Customer Operations and Engagement, EMEA
IPCI —High Wycombe
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Customer Service Manager
Berkeley Group —Maidenhead
- Full-time
- Sales
- Customer service
- IT
- Annual leave
Quick apply
7d
Junior International Finance Manager Programme - UK - International
MCFT —Maidenhead
- £35,000 a year
- Full-time
- Hospitality
- Sales
- In-person
- Life insurance
- Referral programme
Quick apply
9d
Customer Care Manager
Barco —Bracknell
- Management
- Engineering
- English
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
9d
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
Centre Manager
BCA —Hook
- £55,000 - £65,000 a year
- Monday to Friday
- Continuous improvement
- Travel
- IT
- Employee assistance programme
- Employee discount
Quick apply
4d
Head of Retail for the South (UK)
Lovisa —London
- Hybrid work
- Continuous improvement
- Organisational skills
- Leadership
Quick apply
14d
Customer Relationship Manager
Barchester Healthcare —Guildford
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
Regional Operations Director - Places Leisure
Places for People —Camberley
- £80,000 - £90,000 a year
- Contracts
- Leadership
- Annual leave
- Employee discount
Lead Customer Experience Manager
Sainsbury's —Beaconsfield
- From £36,250 a year
- Management
- Leadership
- Employee discount
4d
Customer Service Team Leader
Provide Care Solutions LTD —Greenford
- £43,000 a year
- Full-time
11d
Customer Service Team Leader
Tracker —Uxbridge
- Hybrid work
- Management
- Customer service
- Supervising experience
7d
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
7d
Front Office Manager
Valor Hospitality —Hemel Hempstead
- £38,000 a month
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
4h
Zara Reading Customer Experience Deputy Manager
INDITEX —Reading
- Weekend availability
- Customer service
- Analysis skills
- Leadership
Quick apply
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
9d
Customer Service Manager
Morrisons —Bracknell
- Hospitality
- Team management
- Employee discount
Quick apply
Centre Manager
Halfords —High Wycombe
- £35,229 - £55,848 a year
- Full-time
- Sales
- Team management
- IT
- Annual leave
- Employee discount

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customer care manager jobs near cookham, brk

Office Manager / PA

Motofix Accident Repair Centres -
High Wycombe

Quick apply

Job details

Permanent | Full-time
From £35,000 a year
5 days ago

Benefits

Free parking
Annual leave
Company pension
Life insurance

Qualifications

Microsoft Word
Automotive repair
Driving Licence
Microsoft Excel
Microsoft Outlook
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Office Manager / PA
Repair Centre
High Wycombe HP11 | 45 hrs per week | Starting from £35,000 per annum

Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity.

Why join the Motofix family?

Trusted by Premium Brands: Approved by some of the world’s most prestigious automotive manufacturers, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.
Customer Experience: Our repair centre teams consistently achieve an “Excellent” Trustpilot rating for the service they deliver.
Training & Development: We invest in both technical and professional career pathways, supporting our people to develop their skills, progress their careers, and grow with the business.

What We Offer

Excellent salary
Incentive pay subject to role progression
Saturday morning Rota shifts (paid overtime)
30 days annual leave (inclusive of bank holidays)
Workplace pension scheme
Free training and development
Employee long service rewards
Employee well-being services
Free uniform (and PPE)
Life insurance

About the Role

As Office Manager / PA, you’ll be at the heart of branch operations—ensuring the smooth running of the office while providing proactive PA support to the Repair Centre Manager. You will take responsibility for supervising the front of house reception team, ensuring all visitors and customers are greeted professionally and looked after throughout their journey. In addition, you'll support the finance function by handling invoice processing and assisting with credit control queries, playing a vital role in the financial accuracy of site operations. This role requires initiative, attention to detail, and strong organisational skills to enhance productivity and efficiency within the branch as you will also take ownership of HR-related administrative duties, time and attendance records, and training coordination.

Key Responsibilities

Supervision of customer reception team.
Ensure customer receive a professional front-of-house experience with all enquiries handled promptly.
Oversee the duties of the logistics team and Team leader.
Manage day-to-day office administration to support seamless branch operations.
Process and raise invoices accurately and on time; liaise with accounts and resolve invoice queries.
Track and report on customer invoicing progress and assist with month-end reporting.
Act as PA to the Repair Centre Manager in aspects of administration, including
Managing diaries, meetings, and correspondence.
Collate and submit accurate time and attendance records for payroll.
Coordinate and minute staff and operational meetings, ensuring actions are followed up.
Support recruitment activities including interview arrangements and onboarding paperwork.
Act as staff review / training coordinator and maintaining accurate related records.
Manage office supplies and equipment, ensuring operational readiness.
Support site BSi, Manufacture, Health & Safety compliance records.

About You

An office professional who thrives in a dynamic, fast-paced, customer-focused environment. With a strong sense of ownership, you will enjoy wearing multiple hats and being the go-to person for both internal teams and visiting customers. You’re equally comfortable handling a variety of administration duties, whilst also providing senior-level support.

What We Look For

Experience in Office Management, within a customer-facing environment (automotive preferred).
Previous PA experience combined with excellent communication and organisational skills.
A personable, proactive professional with a strong customer service ethic.
Excellent administrative and organisational abilities with strong attention to detail.
Confident handling invoices, finance admin, and dealing with queries., in line with company processes.
Strong IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook).
Ability to handle sensitive information with discretion.
Team player who can also work independently and prioritise workload effectively.
Full UK Driving Licence with willingness to travel locally if needed.

Interested? Apply today and a member of our Recruitment Team who will be in touch within 3 working days.
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Job Types: Full-time, Permanent

Pay: From £35,000.00 per year

Benefits:

Company pension
Free parking
Life insurance

Work Location: In person

Quick apply

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customer care manager jobs in cookham, brk

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